Andy Rogers (andy@shield-legal.com)
2024-01-30 13:18:37

@Mike Hi Mike, I have a new hire that just started and I need her to have an email: patsy@shield-legal.com I also need you to set up a Shield-legal.email for Adrienne

Mike (mike@shield-legal.com)
2024-01-30 13:20:34

patsy's email has already been setup

Andy Rogers (andy@shield-legal.com)
2024-01-30 13:22:37

Does she need anything to get in or just go? Also please let me know when Adrienne is set up. YTM…Stands for You the Man

Mike (mike@shield-legal.com)
2024-01-30 13:38:00

patsy only needs her email and password, which she should have already. and I can't find a ticket for adrienne

Mike (mike@shield-legal.com)
2024-01-30 13:38:17

do you have a help desk account yet?

Andy Rogers (andy@shield-legal.com)
2024-01-30 13:38:50

I dont have a help desk account. Let me check with LaToya

Mike (mike@shield-legal.com)
2024-01-30 13:39:37

I'll shoot you an invitation to the help desk

Andy Rogers (andy@shield-legal.com)
2024-01-30 13:40:08

Thank you

Mike (mike@shield-legal.com)
2024-01-30 13:40:18

np at all. thank you!

Mike (mike@shield-legal.com)
2024-01-30 13:48:47

thank you for opening a ticket! just fyi, if you have a simple request like that you can choose Accounts > Misc. and you won't have to fill out the long ass form for creating new accounts

Andy Rogers (andy@shield-legal.com)
2024-01-30 13:59:46

Thank you

💯 Mike
Andy Rogers (andy@shield-legal.com)
2024-01-30 14:33:37

@Mike Maybe you can help me, Patsy says she has her email address but was never given a password

Mike (mike@shield-legal.com)
2024-01-30 14:40:20

Hey bud. I had to step out for a min but I checked and you were cc'd on the email. Try searching your shield inbox for "patsy".. her info is in there

Mike (mike@shield-legal.com)
2024-01-30 14:41:49

Hey team,

Here's Patsy's inbox login:

Login URL: https://accounts.google.com/ Email: patsy@shield-legal.com Temporary Password: u**2<q>uyQCTn8uS=

Once she has access to her inbox she can use her Shield email to join Slack here: https://slack.shield-legal.com

Best Regards

Mike Everhart Head of Engineering

Mike (mike@shield-legal.com)
2024-01-30 14:42:14

Found it 🙂

Andy Rogers (andy@shield-legal.com)
2024-01-30 15:11:47

@Mike Last question and I promise… What does she need to do to set up Slack

Mike (mike@shield-legal.com)
2024-01-30 15:13:17

Check the end of what I pasted above lol

Andy Rogers (andy@shield-legal.com)
2024-01-30 15:13:32

I am an idiot

Mike (mike@shield-legal.com)
2024-01-30 15:13:58

Haha

Mike (mike@shield-legal.com)
2024-04-12 15:57:43

hey bud.. hope you're well on this wonderful friday afternoon! I was wondering if you could tell me what "MDL" stands for? as in "Sorry currently the MDL has been denied, so we are working on completely changing criteria and questions asked"

Andy Rogers (andy@shield-legal.com)
2024-04-12 15:58:33

@Mike Multi-District Litigation

Mike (mike@shield-legal.com)
2024-04-12 15:58:51

ahh nice. thank you sir!