Ryan (ryan@themedialab.agency)
2024-11-19 10:52:56

@Joe Santana, can we get Zek setup on his PC with the below software:

Joe Santana (jsantana@shield-legal.com)
2024-11-19 10:53:25

Should be possible have him get the download ready and contact me and I can permit it remotely

Joe Santana (jsantana@shield-legal.com)
2024-11-19 10:53:36

I'm in the air for the next hour

Joe Santana (jsantana@shield-legal.com)
2024-11-19 10:53:48

And available

Ryan (ryan@themedialab.agency)
2024-11-19 11:39:19

@Zekarias Haile, ping Joe and let him know when ready to install

đź‘Ť Zekarias Haile
Ryan (ryan@themedialab.agency)
2025-03-13 14:34:11
Audio Clip (2025-03-13 14:34:05)
Zekarias Haile (zhaile@shield-legal.com)
2025-03-13 14:57:42

@Ryan This is for the AWD dashboard that Greg asked me to give access to Carter Matzinger (cm@gfoamllc.com). When I checked, he already had access—I granted it last month when Cam requested it. However, he is now unable to access it. I was checking with @Joe Santana to see if their domain is being turned off. Upon researching, I found that domain access in Google Workspace can be toggled on or off

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Ryan (ryan@themedialab.agency)
2025-03-13 14:58:47

@ I would remove him, and then give them access again and see if that works

Zekarias Haile (zhaile@shield-legal.com)
2025-03-13 14:58:54

I don't see a reason to do that but I was just wondering and cross checking with Joe

Zekarias Haile (zhaile@shield-legal.com)
2025-03-13 15:02:09

I was thinking doing that but I'm afraid that I'm not be able to to add him again. As their company email address was giving me an error when I tried to give them access. FYI his email address is the only one that I was able to give access

Ryan (ryan@themedialab.agency)
2025-03-13 15:02:49

Ask for a gmail or schedule the report in the dashboard share to send to them

Zekarias Haile (zhaile@shield-legal.com)
2025-03-13 15:03:43

I asked for another email but Greg said they dont have another one

Zekarias Haile (zhaile@shield-legal.com)
2025-03-13 15:03:58

I will try scheduling it

Ryan (ryan@themedialab.agency)
2025-03-13 15:06:46

Ok

Joe Santana (jsantana@shield-legal.com)
2025-03-14 15:32:40

FYI, Ryan first thing I confirmed with Zek was if that email was a google account, and Zek said it was

Joe Santana (jsantana@shield-legal.com)
2025-03-14 15:32:53

How's this coming along?

Zekarias Haile (zhaile@shield-legal.com)
2025-03-14 16:10:42

I sent the report through scheduled email and I asked Greg to see if he received the report but Greg said he haven't heard back from him today. But hopefully he received it. Thanks for checking on that Joe!

:fastparrot: Ryan