deleted-U06GD22CLDC
2025-02-27 09:03:43

Hey @Ryan, here is a spreadsheet of the inbound mapping, with the current Connex phone number listed, and the new Five9 number that we would like calls rerouted to Five9 Inbound Mapping Plan. If you have questions about this maybe the 3 of us should meet. The lines highlighted in yellow still need new phone numbers.

Ryan (ryan@themedialab.agency)
2025-02-27 09:37:53

Setup a meeting today at 11:30 AM with me and Latoya so we can understand the exact numbers and she will make the changes in CTM.

deleted-U06VDQGHZLL
2025-02-27 11:15:41

Are we talking Latoya Palmer or Brooks @Ryan? I assume Palmer

Ryan (ryan@themedialab.agency)
2025-02-27 11:16:22

Latoya Palmer

deleted-U06VDQGHZLL
2025-02-27 16:14:27

@Ryan It is taking longer than I hoped to make the Crump team comfortable. We will have to make the number switch in the morning.

💪:skin_tone_4: Ryan