deleted-U06C7A8PVLJ
2025-06-05 10:47:43

Hi Mark. Happy Thursdays. I wanted to get your opinion on this. We found two lead id #s 735315 & 746949 where we have a code in AWS that updates Ryan's system for the financials and it keeps erroring out for those two specific lead ID #s everyday.

We believe it has to deal with maybe null or missing or incorrect, etc data in leadspedia for those two leads. Would you be able to help assist or know someone who may?

Ryan Vaspra (https://tortintakepros.slack.com/team/UJF2W0EB1)
<p>It’s pulling contract IDs those can’t be known. It also looks at both prices, maybe those are no? Send Mark Urra the case type names and let him check.</p>
Slack Conversation
Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 10:49:05

Good morning, I will check on those soon and see what I can find

deleted-U06C7A8PVLJ
2025-06-05 10:49:26

Thank you @Mark Maniora

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 10:53:05

what is the code that updates AWS?

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 10:53:18

some sort of alt ID or something?

deleted-U06C7A8PVLJ
2025-06-05 10:53:54

Since I didn't build the code myself I can't say what it does exactly but I know it updates a table that includes new sign ups everyday

deleted-U06C7A8PVLJ
2025-06-05 10:54:18

If you want more details about the code I can also include Ryan in this chat since he would know more about the "specifics" than I do

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 10:54:39

no thats okay for now, was just curious of what it normally looks like

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 10:54:52

I am looking at the leads and see if I can find something weird

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 10:55:51

I think I might have found what the issue is anyway

👀 deleted-U06C7A8PVLJ
deleted-U06C7A8PVLJ
2025-06-05 10:56:20

That makes sense and I appreciate the help

deleted-U06C7A8PVLJ
2025-06-05 10:56:38

My guess is there is a field that is "blank" and the code doesn't want to see a "blank" value for that field (whatever field that is)

deleted-U06C7A8PVLJ
2025-06-05 11:19:00

Keep me posted if you find anything weird Mark that you think might but the issue

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 11:27:19

ok I will

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 11:27:39

still looking at it, thought I figured it out, but I haven't

deleted-U06C7A8PVLJ
2025-06-05 11:31:40

Oh okay no worries. I know it might not be a straight forward thing to figure out right away but I appreciate the help

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 11:45:35

lead 735315 was sold to a contract that does not exist anymore, so that might be the issue. It was sold to PFAS Water Contamination - BG/Douglas London. Two days after I created the contract, we were informed it was "Meadow/Douglas London"

👀 deleted-U06C7A8PVLJ
Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 11:45:51

so the coding from leadspedia to Lawruler would be different/incorrect

deleted-U06C7A8PVLJ
2025-06-05 11:46:21

I see I see. That makes sense

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 11:48:52

the second lead though is not the same situation and I am still looking at it

deleted-U06C7A8PVLJ
2025-06-05 11:50:09

Okay I appreciate the update 🙂

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 12:07:00

not seeing anything out of the ordinary for lead 746949

deleted-U06C7A8PVLJ
2025-06-05 12:08:30

Hmm interesting. I wonder if we fix the first one you mentioned above, we can see if 746949 pulls up as an error again if you can't find the issue with it yet

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 12:09:13

possibly

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 12:09:16

let me know if that works

deleted-U06C7A8PVLJ
2025-06-05 12:10:01

As for 735315 what do you think we can do in leadspedia to fix this you think ?

deleted-U06C7A8PVLJ
2025-06-05 12:10:26

Since looks like we identified the possible issue but the action to fix it not sure what I can do to help assist

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 12:12:57

I am not sure because I am unable to modify what contract it is sold to once its completed. Maybe Ryan is able to update manually?

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 12:13:26

it sold to: PFAS Water Contamination - BG/Douglas London (Military Base Exposure) (TIP) - Contract BG - DGL - 498 - 1779

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 12:14:00

should be: PFAS Water Contamination - Meadow/Douglas London (Military Base Exposure) (TIP) - Contract DGL - MDW - 567 - 1790

deleted-U06C7A8PVLJ
2025-06-05 12:16:11

I shall forward this to Ryan to see what he has to say

deleted-U06C7A8PVLJ
2025-06-05 12:16:17

Thank you 🙏

Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 12:16:31

you're welcome

🙌:skin_tone_2: deleted-U06C7A8PVLJ
Mark Maniora (markmaniora@shield-legal.com)
2025-06-05 16:43:47
image.png
deleted-U06C7A8PVLJ
2025-06-05 16:45:00

Thank you @Mark Maniora

deleted-U06C7A8PVLJ
2025-07-21 15:28:52

Hi @Mark Maniora how's it going. I wanted to check with you to see if we are setting up or in the process of setting up a contract for this new campaign: San Bernardino Juv Hall - DL - DL - Shield Legal. Looks like we have a sign up on the 12th of July (LR ID: 796446) & I need to allocate contract name along with proper S1 for it so I wanted to get your thoughts on this

Mark Maniora (markmaniora@shield-legal.com)
2025-07-21 15:32:05

I don't think so, looks like something might be incorrect. We do have one for DL/FL though

Mark Maniora (markmaniora@shield-legal.com)
2025-07-21 15:32:45

we have a webhook for it: San Bernardino Juv Hall - DL - DL - Shield Legal (GCP - Webhook)

Mark Maniora (markmaniora@shield-legal.com)
2025-07-21 15:34:29

I don't know of anything coming up either for that. I am not sure why we have a case type for that when we don't have a contract?

deleted-U06C7A8PVLJ
2025-07-21 15:38:15

Yeah I was thinking the same since looks like we have aanother sign up for it on 06/09/2025 with this lead ID: 753806. Both are signed e-sign re-triggered

Mark Maniora (markmaniora@shield-legal.com)
2025-07-21 15:39:08

ask Daniel if he knows anything about it.

Mark Maniora (markmaniora@shield-legal.com)
2025-07-21 15:39:21

I think that might be a mistake. Should be for DL/FL

👀 deleted-U06C7A8PVLJ
deleted-U06C7A8PVLJ
2025-07-21 15:39:57

Daniel Schussler right?

Mark Maniora (markmaniora@shield-legal.com)
2025-07-21 15:40:43

yes

Mark Maniora (markmaniora@shield-legal.com)
2025-07-21 15:40:50

I think he created it

deleted-U06C7A8PVLJ
2025-07-21 15:42:56

Okay he said they are a special case and are legit leads for me to reach out to sobo so I shall do that right now lol

👍:skin_tone_2: Mark Maniora
Mark Maniora (markmaniora@shield-legal.com)
2025-07-21 15:43:10

and then it looks like it was assigned that case type manually by the agent

👀 deleted-U06C7A8PVLJ
deleted-U06C7A8PVLJ
2025-07-21 16:43:40

Update: Sobo said these came in as referrals so now I shall reach out to Melissa to get her thoughts on this

Mark Maniora (markmaniora@shield-legal.com)
2025-07-21 16:55:51

ahhh ok thanks

🙌:skin_tone_2: deleted-U06C7A8PVLJ