deleted-U05EFH3S2TA
2024-10-02 16:06:15

@Cameron Rentch @Malissa @Brian Thiessen September 2024 VSS Completions https://docs.google.com/spreadsheets/d/1Khiuh9LTESgKFBL84NcgEAAO5H5w0X333RoeNifIlug/edit?usp=sharing

Cameron Rentch (cameron@internetthings.com)
2024-10-04 12:32:54

@deleted-U05EFH3S2TA for the ACTS, DL and VAN - I need the counts broken down by Juv Hall VS Chowchilla

deleted-U05EFH3S2TA
2024-10-04 15:14:39

@Cameron Rentch Please let me know if this is what you wanted to see https://docs.google.com/spreadsheets/d/1Khiuh9LTESgKFBL84NcgEAAO5H5w0X333RoeNifIlug/edit?usp=sharing

🙌 Cameron Rentch
Malissa (malissa@shield-legal.com)
2024-12-03 11:59:07

Good morning @here. I just forwarded an email from Jose at ACTS requesting a copy of their call center contract. Does anyone have a copy? @deleted-U04HFGHL4RW you're my first guess but I wanted to include Alan in case he has a VSS one. :)

deleted-U05EFH3S2TA
2024-12-03 14:33:35

@Cameron Rentch @Malissa @deleted-U04HFGHL4RW Attached is the VSS Completions for November 2024 (delivered on Dec 3) https://docs.google.com/spreadsheets/d/1Khiuh9LTESgKFBL84NcgEAAO5H5w0X333RoeNifIlug/edit?usp=sharing

VSS MONTHLY COMPLETIONS
👍 Malissa
Cameron Rentch (cameron@internetthings.com)
2024-12-03 19:55:25

@Malissa @deleted-U05EFH3S2TA @Brian Thiessen scroll right on above doc, you will see pricing. Please check my math and please check the VGA billing. Also, please make a note that for the VGA Minecraft Meadown Levinson campaign, Levinson is paying for those interviews. I dont think any of these are those cases but want to make sure.

deleted-U05EFH3S2TA
2024-12-03 19:56:31

Confirm there are no VGA Minecraft......YET

Malissa (malissa@shield-legal.com)
2024-12-04 10:43:39

@Cameron Rentch your math is good. I'll work on invoicing today.

👍:skin_tone_3: deleted-U05EFH3S2TA
deleted-U05EFH3S2TA
2024-12-04 10:44:33

Invoicing on the 4th!!!!🎊

Malissa (malissa@shield-legal.com)
2024-12-04 10:45:43

I'd invoice at 12:01am on the 1st if i could lol.

deleted-U05EFH3S2TA
2025-01-02 15:26:23

@Cameron Rentch @Malissa @Brian Thiessen Attached is the VSS Monthly Completions for Dec 2024. I have highlighted IL Foster Care BG Walsh due to needing clarity on responsible firm for 2nd Interview billing. Completed on 1-2-2025 https://docs.google.com/spreadsheets/d/1Khiuh9LTESgKFBL84NcgEAAO5H5w0X333RoeNifIlug/edit?usp=sharing

VSS MONTHLY COMPLETIONS
Cameron Rentch (cameron@internetthings.com)
2025-01-03 09:33:34

@Malissa @Brian Thiessen invoicing is ready for VSS. See Dec summary for costs. Please note we do NOT bill BG for the DL/BG Flatirons, and I need to discuss the IL foster with BG.

👍 Malissa
Malissa (malissa@shield-legal.com)
2025-01-03 10:16:50

@Cameron Rentch i'll hold off on BG IL Foster and no worries about DL/BG/Flatirons. Thanks Cam!

deleted-U05EFH3S2TA
2025-02-01 17:01:36

@Cameron Rentch @Malissa @deleted-U04HFGHL4RW Attached are the VSS Completions for January 2025. https://docs.google.com/spreadsheets/d/1Khiuh9LTESgKFBL84NcgEAAO5H5w0X333RoeNifIlug/edit?usp=sharing

VSS MONTHLY COMPLETIONS
Cameron Rentch (cameron@internetthings.com)
2025-02-03 14:01:31

@Malissa please check my math above on the sheets and then send out invoices accordingly. Great job @deleted-U05EFH3S2TA!

Malissa (malissa@shield-legal.com)
2025-02-03 14:22:05

@Cameron Rentch Math looks good! Will work on invoicing. Great job @deleted-U05EFH3S2TA

Rose Fleming (rose@accountingdept.net)
2025-02-03 16:14:06

@Rose Fleming has joined the conversation

deleted-U05EFH3S2TA
2025-03-01 14:38:14

@Cameron Rentch @Malissa @deleted-U04HFGHL4RW Attached are the VSS Completions for February 2025. I have enhanced the BG sections with their Litify ID to simplify their verification process. https://docs.google.com/spreadsheets/d/1Khiuh9LTESgKFBL84NcgEAAO5H5w0X333RoeNifIlug/edit?usp=sharing

VSS MONTHLY COMPLETIONS
👏 Malissa
Malissa (malissa@shield-legal.com)
2025-03-04 13:40:41

@Cameron Rentch Have you had a chance to work on pricing?

deleted-U05EFH3S2TA
2025-03-04 13:46:11

@Malissa Add 25% tariff🤣

😂 Malissa
Cameron Rentch (cameron@internetthings.com)
2025-03-04 14:05:41

@Malissa doing now

👍 Malissa
Cameron Rentch (cameron@internetthings.com)
2025-03-05 10:43:51

@Malissa updated VSS sheet with pricing for Feb

👍 Malissa
Cameron Rentch (cameron@internetthings.com)
2025-03-05 10:46:16

@deleted-U05EFH3S2TA For this month I want to target as follows:

Juv Hall per week = 100 per week , total target of 400 for the month (all states) Chow per week = 75 per week, total target of 300 for the month VGA = whatever needs to be completed

👍:skin_tone_3: deleted-U05EFH3S2TA
deleted-U05EFH3S2TA
2025-04-01 14:29:11

@Cameron Rentch @Malissa @deleted-U04HFGHL4RW Attached are the VSS completion figures for March 2025. While we did not achieve our target numbers, we have gained valuable insights that will enhance our approach moving forward. This month, our primary focus will be on maximizing productivity rather than addressing departmental concerns. Additionally, we have separated claimants requiring 'Missing Information Interviews' and will defer invoicing for those cases to a later date.https://docs.google.com/spreadsheets/d/1Khiuh9LTESgKFBL84NcgEAAO5H5w0X333RoeNifIlug/edit?usp=sharing

VSS MONTHLY COMPLETIONS
Cameron Rentch (cameron@internetthings.com)
2025-04-03 12:35:32

@deleted-U05EFH3S2TA @Malissa costs updated for March^

👍 Malissa
deleted-U05EFH3S2TA
2025-05-02 14:08:30

@Cameron Rentch @Malissa @deleted-U04HFGHL4RW Attached are the VSS Secondary Completion totals for April 2025. As an added feature to assist BG reconciling each invoice, their Litify ID has been added to their completions. https://docs.google.com/spreadsheets/d/1Khiuh9LTESgKFBL84NcgEAAO5H5w0X333RoeNifIlug/edit?usp=sharing

VSS MONTHLY COMPLETIONS
🙌 Cameron Rentch
Cameron Rentch (cameron@internetthings.com)
2025-05-02 16:54:13

Awesome @deleted-U05EFH3S2TA

💪:skin_tone_3: deleted-U05EFH3S2TA
Cameron Rentch (cameron@internetthings.com)
2025-05-02 16:54:53

I will get to work on this

Cameron Rentch (cameron@internetthings.com)
2025-05-04 12:36:18

@deleted-U05EFH3S2TA just FYI, not upset, I know we have alot of moving pieces. Our VSS overhead exceeded our revenue generation in April. For us to not lose money, we need to hit a minimum of 650 secondary interviews/facts sheets completed at an average cost of 450/per.

You can see the deficit by subtracting the billings from the total payroll overhead (not this does not include bonuses) https://docs.google.com/spreadsheets/d/1JXsHrzGoYmH8PlXmvyfm-hyEWMoJk11CsNU3sJYs9UU/edit?gid=1933614478#gid=1933614478

VSS CLIENT SERVICES
Cameron Rentch (cameron@internetthings.com)
2025-05-04 12:37:49

@Malissa @deleted-U05EFH3S2TA I have added the rates on the VSS monthly completions

👍 Malissa
deleted-U05EFH3S2TA
2025-06-02 13:09:06

@Cameron Rentch @Malissa @deleted-U04HFGHL4RW Attached are the VSS Secondary Completion totals for May 2025. While we did not meet our target of 650 secondary interviews this month, it’s important to highlight the substantial efforts invested in preparing for sustained success. In May, the team prioritized the training and onboarding of seven new campaigns, all of which launched interviews during the month. Additionally, we have been actively preparing seven more campaigns set to launch in the first week of June. These strategic efforts position us strongly for a high-performing month ahead. Our sights are set on June, and with momentum building, we are confident in delivering impactful results. https://docs.google.com/spreadsheets/d/1Khiuh9LTESgKFBL84NcgEAAO5H5w0X333RoeNifIlug/edit?usp=sharing

VSS MONTHLY COMPLETIONS
🙏 Cameron Rentch
Cameron Rentch (cameron@internetthings.com)
2025-06-02 17:19:46

Awesome @deleted-U05EFH3S2TA !!! I have every confidence in you and the team!

Malissa (malissa@shield-legal.com)
2025-06-04 14:09:18

@Cameron Rentch just a reminder re pricing

Cameron Rentch (cameron@internetthings.com)
2025-06-04 14:25:47

@Malissa yes working on that today later Ty

👍 Malissa
Cameron Rentch (cameron@internetthings.com)
2025-06-04 17:11:06

@Malissa updated. PLEASE remember we do not bill Meadow or SGGH, we already have funds in advance.

Cameron Rentch (cameron@internetthings.com)
2025-06-04 17:11:16

Sorry for the Michigan cases^

Malissa (malissa@shield-legal.com)
2025-06-04 17:11:51

@Cameron Rentch No worries Cam! I remember. 🙂

Malissa (malissa@shield-legal.com)
2025-06-04 17:11:57

thank you!

deleted-U05EFH3S2TA
2025-07-01 13:42:18

@Cameron Rentch @Malissa @deleted-U04HFGHL4RWAttached are the VSS Secondary Completion totals for June 2025, with the team achieving a strong performance of 656 completed interviews. This marks a continued upward trend and reflects the team’s commitment to excellence in claimant support. Looking ahead, we are excited to welcome a new VSS team member in July, which will further strengthen our capacity. With this addition and the momentum we've built, we have set our sights even higher for a successful and impactful summer. https://docs.google.com/spreadsheets/d/1Khiuh9LTESgKFBL84NcgEAAO5H5w0X333RoeNifIlug/edit?usp=sharing

VSS MONTHLY COMPLETIONS
🎉 deleted-U05EFH3S2TA
Cameron Rentch (cameron@internetthings.com)
2025-07-01 13:58:42

awesome work @deleted-U05EFH3S2TA!

Cameron Rentch (cameron@internetthings.com)
2025-07-01 14:02:05

@deleted-U05EFH3S2TA can we pelase break out the AWD sextortion 3PL campaign we have to bill that separaetly

Cameron Rentch (cameron@internetthings.com)
2025-07-01 14:02:20

and I need to know the exact count for each campaign

deleted-U05EFH3S2TA
2025-07-01 14:03:00

@Cameron Rentch 5 min

🙏 Cameron Rentch
deleted-U05EFH3S2TA
2025-07-01 14:05:51

@Cameron Rentch Updated

Cameron Rentch (cameron@internetthings.com)
2025-07-01 14:16:04

@Malissa billing is updated. Reminder

  1. We already have SGGH money (baked into acquisition), do not send invoice
  2. We already have Flatirons money (baked into acquisition), do not send invoice
  3. AWD/Anapol - ONLY bill 3PL campaign
👍 Malissa
Malissa (malissa@shield-legal.com)
2025-07-03 12:25:53

*Thread Reply:* @Cameron Rentch the only thing i'm waiting on with these is #3. I've asked Brendan how he'd like to see that invoice and I'm just waiting on a call back. We are good on 1 and 2.

deleted-U05EFH3S2TA
2025-08-01 10:38:22

@Cameron Rentch @deleted-U04HFGHL4RW @Malissa Attached are the VSS Secondary Interview Completion totals for July 2025. I’m proud to share that the team achieved an impressive 913 completed interviews—a significant increase from the 656 completions in June. This remarkable progress not only reflects the team’s dedication and focus, but also highlights the growing momentum we’ve built over the past several months. July’s success was further supported by the addition of a new VSS team member, enhancing our overall capacity. With this expanded team and our continued commitment to claimant support, we are well-positioned for a productive and impactful remainder of the summer. https://docs.google.com/spreadsheets/d/1Khiuh9LTESgKFBL84NcgEAAO5H5w0X333RoeNifIlug/edit?usp=sharing

VSS MONTHLY COMPLETIONS
Cameron Rentch (cameron@internetthings.com)
2025-08-01 13:21:26

HOLY WOW @deleted-U05EFH3S2TA that is INSANE. GREAT GREAT work!!!!

🥳 Rose Fleming
❤️ Malissa
Malissa (malissa@shield-legal.com)
2025-08-07 11:59:29

@Cameron Rentch Reminder on pricing ^

Cameron Rentch (cameron@internetthings.com)
2025-08-09 11:42:35

@Malissa good morning, I added the pricing late last night. Let's review Monday morning. I need to validate which firms we collect on the front end and which we bill directly (aside from Flatirons)

👍 Malissa
Malissa (malissa@shield-legal.com)
2025-08-15 10:48:50

hi @Cameron Rentch getting caught up on invoicing. Am i good to invoice secondaries? It's basically ACTS Direct, AWD 3pl, BG Direct, Meadow AZ. If i missed any let me know

Cameron Rentch (cameron@internetthings.com)
2025-08-15 11:41:39

yes @Malissa good to go

Malissa (malissa@shield-legal.com)
2025-08-15 11:49:18

Awesome! Thanks @Cameron Rentch