Good morning Brian Just received a payment from Shield. I assume itโs this monthโs pay plus the expense reimbursement?
Yes it is, I was going to reach out when I got to the office, make sure it made it to you. Thanks for letting me know.
Good morning @Brian Thiessen Just checking in in regards to this month's pay (December) . I still haven't received any funds unfortunately. Is the delay because of the holiday perhaps?
It was wired yesterday, I received a confirmation from the bank, would've thought you'd have it.
Iโll contact them tomorrow then. Received no confirmation from their side
If it helps, the confirmation is FED #1202B6B7IK2C002808
Yan, I'm trying to set up a payment method on the TikTok site, not having much luck. I'm seeing notifications that balances have run out, I'd like to avoid that and was hoping to get invoices paid, our payment method set up. I certainly don't want to cause any disruptions or delays.
Got it. We can set up a quick huddle/video call to sync. Iโll be available only in 2-3 hours if applicable
My day just started, so whenever you're available works for me.
Just landed, so still at the airport. Can I ping you in a couple of hours?
Hey @Brian Thiessen I see that we some stuff going on on the payment side...
let me know when can you be available for a chat please
I'm available now Yan.
*Thread Reply:* I can't hear anything, can you hear me at all?
*Thread Reply:* No. But I that my mic is working
*Thread Reply:* I've had no luck with this huddling when Ryan tries.
Video call link: https://meet.google.com/yfm-vgdf-uth
Good morning @Brian Thiessen Found out how to pay those invoices! Under finance -> invoices, we can just download the invoice as PDF and in the invoice itself there are the credentials of the TikTok account to transfer the funds. Important to know is that I've managed to solidify all ad accounts to a single invoice since yesterday, so every invoice will be (for now) for a single day of spend. Last but not least, we will need to send to TikTok proof payment as soon as we pay an invoice to free up the spend as fast as possible. I'm adding a PDF for reference. Please reach out if you have any questions.
I was checking to see if I need to make a payment, I don't see invoices under finance. I'm also not seeing a place where I can set up our account info, if that's something they even have on the site.
Good morning @Brian Thiessen We decided to pay for it via credit card in the end.