Good morning Mike, do you manage the management@tortintakeprofessionals.com email group?
Hey Mark. I do manage that, as well as all shield, tip, etc email except the hrdepartment and accountingdept emails.
ok someone is looking to add an email. I will let him know to contact you
who is asking? they'll need to open a ticket so I want to make sure they have a help desk account
Luis Cortes is asking that we add Carlos Tucker
I sent him the link to open a ticket
Good afternoon Mike! I just spoke with Joe about a new project that is starting that will involve me? I was not aware of anything he was talking about. Can you provide some more insight?
Hey Mark. There may be some confusion. I was referring to Mark Hines when Joe and I spoke.
I could not hear him very well, so I just went along with it and told him to let me know more later.
@Mike Do you know if there is a way to import a spreadsheet of leads into Leadspedia?
I thiiiink so? check under Leads > Tools and see if there's an import option there
or maybe it's Tools > Leads? can't remember off the top of m head
I will try one or two first
Good morning @Mike. Do you still do the IP address blocking for LeadsPedia?
I've got a few that are causing a bunch of duplication issues
I also emailed them to you a few mins ago
Hey Mark. do you know which sites they are hitting? I'm not sure if we can block ips in leadspedia (about to check though)
it looks like you can block ips in leadspedia, but I'd still prefer to block them at the website level
ok yeah I have done it in Leadspedia, but it does not seem as effective. I agree
if you would also like to add them in leadspedia you should have the permissions to do that
ok I am working on getting the sites for you, and they are going to multiple. We will need to get them blocked asap too. Lots of issues from them
would you mind emailing the list to help@shield-legal.com so it will create a new ticket please
@Mike Hello, I am just curious if you did anything about the spam leads yesterday? It looks much better today
Hey Mark. I haven't done anything because there's not really a lot I can do. I was going to prepare a brief for Cam this morning to discuss possible solutions
since the leads are coming from fb forms and not the landing pages, we have no control of traffic flow.
maybe the spammers took the day off then