Cameron Rentch (cameron@internetthings.com)
2025-07-21 12:26:32

@Melanie Macias good morning. Copying @Joe Santana here. We are seeing some bad reviews from people o LInked in and Reddit. Can you please look into asap and get with company helping us to clear up? Thank you!

❤️ Melanie Macias
Melanie Macias (mmacias@shield-legal.com)
2025-07-21 12:27:10

Hi @Cameron Rentch yes.

Melanie Macias (mmacias@shield-legal.com)
2025-07-21 12:27:26

@Joe Santana do you have links of the reviews on either platform?

Joe Santana (jsantana@shield-legal.com)
2025-07-23 15:02:40

Melanie, per our conversation have you heard/seen from Ryan about the tool?

Melanie Macias (mmacias@shield-legal.com)
2025-07-23 15:19:12

Hi @Joe Santana, Yes, Ryan sent me Sightly. I reached out to them to confirm whether they offer social media audit services. In the meantime, I also contacted my contact at Removify, who’s currently assisting us with removing negative reviews on Glassdoor and Indeed. Additionally, I came across two Reddit threads that mention TIP negatively. I’ve shared the links with my contact to see if removal is possible. I’ll keep you posted with any updates.

CC: @Cameron Rentch

Joe Santana (jsantana@shield-legal.com)
2025-07-23 15:31:26

Ok, thank you - as you most likely know, these removal approaches are very shady - please make sure you do a deep dive on who/what you ask to do that and make sure they are as clear as YOU need them to be in doing whatever it is that they do, thank you!

🙏 Melanie Macias
Melanie Macias (mmacias@shield-legal.com)
2025-07-23 15:41:50

@Joe Santana I completely understand your concern. Removify has been fully vetted and has already helped us successfully remove nine negative reviews: six from Indeed and three from Glassdoor. I’ll continue to proceed carefully and ensure complete transparency around their methods. Just a heads-up, the process for each review can take up to a few weeks

I am waiting to hear back if threads from Reddit can be removed (TBD).

Joe Santana (jsantana@shield-legal.com)
2025-07-25 07:23:19

thanks for the response and update here and other thread!

✅ Melanie Macias