@Tony @deleted-U04GU9EUV9A @deleted-U05EFH3S2TA @Mark Maniora @Brian Hirst
New Rite Aid - Ben Crump Law - Andrews Thornton - BLX intake template request. Getting it into the queue with BCL team sending intake questionnaire shortly upon litigating firm review.
Website Form Intake Questions
First Name: {first_name}
Last Name: {last_name}
Phone Home: {phone_home}
E-Mail Address: {email_address
What Date did the incident occur? {date_of_incident}
What city and state is the Rite-Aid pharmacy located? {rite_aid_pharmacy_location}
Reason for visit to Rite-Aid pharmacy? {reason_for_visit}
Did the Rite-Aid pharmacy detain, search, or ban you from the property? {did_rite_aid_detain_search}
Did the Rite-Aid pharmacy call law enforcement on you? {did_rite_aid_call_law_enforcement}
@Ian Comi, please request dedicated DID for Vici for this campaign and pipe into the BCL Agent Team. Please test before sending that it dials into the agent pool.
FYI @Andy Rogers @Adrienne Hester @LaToya @Korbin @Cameron Rentch
@Tony @deleted-U04GU9EUV9A @deleted-U05EFH3S2TA @deleted-U04KC9L4HRB @deleted-U04GZ79CPNG, Rite Aid retainer template , and @deleted-U04KC9L4HRB @deleted-U04GZ79CPNG βοΈ:skintone4: , sorry forgot to @ tag you for that new Intake Template request.
@deleted-U04KC9L4HRB @deleted-U04GZ79CPNG @deleted-U055HQT39PC, the Rite Aid Intake Questionnaire from client approved for intake build out.
@Tony @deleted-U04GU9EUV9A @deleted-U05EFH3S2TA, plesae make sure this is ready on TIP side by Monday, we go live. This one came from Jarret directly.
FYI @Andy Rogers @Cameron Rentch @Adrienne Hester
@Ian Comi, let me know ETA on the Rite Aid Ben Crump Vici inbound phone line. FYI @LaToya
@Ryan sorry for the delay in response. I had the number setup, but unfortunately it is ringing to a few campaigns it shouldn't be. I emailed VICI this morning about it, but have not received a response. I will update you as soon as I can!
@Ryan shot a new email over to them and everything should be good to go!
BCL - RITE AID:
@deleted-U04KC9L4HRB, what is status on the intake? Ready for Monday go live?
FYI @Adrienne Hester @LaToya @Andy Rogers
*Thread Reply:* @Ryan We are working on getting the questions ready. I will give you an update on Monday when we are all good to go.
*Thread Reply:* @deleted-U04GZ79CPNG, the template ready?
FYI @LaToya @Adrienne Hester @Andy Rogers @Tony @deleted-U04KC9L4HRB
*Thread Reply:* @Ryan Questions are being built in LawRuler.
*Thread Reply:* @deleted-U04GZ79CPNG @deleted-U04KC9L4HRB, is it ready? @Mark Maniora, please send Automation of retainers to bencrumpcases@bencrump.com, shiggins@andrewsthornton.com,aa@andrewsthornton.com,twall@andrewsthornton.com,rsiko@andrewsthornton.com,marco@andrewsthornton.com.
@Cameron Rentch @Andy Rogers @Adrienne Hester @LaToya
@Ryan Rite Aid is complete
@Tony @BRETT SHIELD SLACK @deleted-U05EFH3S2TA, can we get this lead followed up to resolution ASAP please for BCL team:
https://tortintakeprofessionals.lawruler.com/update-lead.aspx?lead=394027
*Thread Reply:* Resolved and got his file to the BCL team for review
*Thread Reply:* going to work on the other list, i will keep you updated sir
@Tony @BRETT SHIELD SLACK @deleted-U05EFH3S2TA @deleted-U04KC9L4HRB, these are aging leads for Ben Crump, can we have agents focus on these to get caught up and get them to terminal statuses. FYI @Andy Rogers @Cameron Rentch
@Ryan these arent leads. they are dq inbounds that our automation turned to "contact attempted"
@deleted-U04GU9EUV9A should the automation turn the status into something that says disqualified to avoid confusion?
@deleted-U04GU9EUV9A , does it show in the LR log? Some of these are pretty new at the top.
@deleted-U04GU9EUV9A, when I'm in town this week Wed to Fri, I'll setup a lead check up with my BLX team, but I'm not sure how leads are not marked as closed if not qualified so we can be sure these are called according to the contact-lead-strategy that @Tony has? I don't want my team thinking these are "neglected leads" for Crump. Especially as we go to thousands more in the near future. What do you suggest?
FYI @Andy Rogers
SOUNDS GOOD. LETS CONNECT WHEN YOU ARE HERE AND WE CAN CHOP IT UP.
@Tony Jones has joined the channel
@deleted-U04KC9L4HRB @deleted-U04GZ79CPNG, on this image please tell me, @Korbin and @Adrienne Hester if we have all statuses for Flatirons from LawRuler that mean either items below?
We need ensure we are getting "all signed case files no matter opened or rejected" so that SharpSpring Master Flatirons Patience Reminders email list has the "total count of any lead that was ever signed and opened so as we upload new lists we overwrite the entire list and any that are now rejected / closed do not receive emails anymore.".
FYI @Cameron Rentch @Andy Rogers @Tony
@Ryan You are missing house flag and you have "Any status" selected still
@deleted-U04GU9EUV9A, I got rid of Any Status and added "House Flag", what does House Flag mean? Signed and retained and case file "open" for law firm?
Paraquat 12 - DL - Flatirons - Shield Legal - Dicello handles, currently ordering med records CPAP - DL - Flatirons - Shield Legal - Dicello handles, currently ordering med records Firefighting Foam - DL - Flatirons - Shield Legal - Dicello handles, currently ordering med records Illinois Juv Hall Abuse - DL - Flatirons - Shield Legal - BG handles, not ordering med records from TIP MD Juv Hall Abuse - DL - Flatirons - Shield Legal - BG handles, not ordering med records from TIP Michigan Juv Hall Abuse - DL - Flatirons - Shield Legal - Shield Legal - BG handles, not ordering med records from TIP CA Juv Hall Abuse - DL - Flatirons - Shield Legal - ACTS handles, not ordering med records from TIP Camp Lejeune EO - DL - Flatirons - Shield Legal - Dicello handles, NOT currently ordering med records Hair Relaxer - DL - Flatirons - Shield Legal - Dicello handles, NOT currently ordering med records
@deleted-U04GZ79CPNG @deleted-U04KC9L4HRB, still figuring out the "how to get all of these lists to Sharpspring" based on what "Medical Records" event...will advise soon. FYI @Andy Rogers @Adrienne Hester @Korbin π:skintone4:
@Tony, @deleted-U04GU9EUV9A, @deleted-U04KC9L4HRB, @deleted-U04GZ79CPNG, @deleted-U055HQT39PC @Mark Maniora FYI @Andy Rogers @Ryan the PFAS form is submitted HERE. Please let me know if you need anything else; thank you.
*Thread Reply:* @deleted-U055HQT39PC @deleted-U04GZ79CPNG @deleted-U04KC9L4HRB, when is this Intake ready to go and be tested by @Mark Maniora?
FYI @Andy Rogers @Adrienne Hester @Korbin
*Thread Reply:* @Ryan do you have a distro for this?
*Thread Reply:* Test with becncrunpcases and alerts at BLX
*Thread Reply:* @Tony, @deleted-U04GU9EUV9A, @deleted-U04KC9L4HRB, @deleted-U04GZ79CPNG, @deleted-U055HQT39PC @Mark Maniora FYI @Andy Rogers and @Adrienne Hester, Desiree is working on the Intake questions for Anthony to complete so we can give LaToya green light to publish and go live.
@Ryan @Adrienne Hester @deleted-U04HFGHL4RW @Mark Maniora I see a new build for PFAS Water Contamination - Ben Crump - ELG - BLX, are we cloning an existing PFAS intake and criteria?
*Thread Reply:* @deleted-U055HQT39PC, no, please use yours only and get rid of the second erroneous one. Ty.
@deleted-U04GU9EUV9A @Tony FYI @Ryan
We have a hot lead that needs to be called on behalf of BCL.
Please have your best rep call.
Thank you!
@Korbin , put into LawRuler for them.
FYI @Connor Phillips PLEASE CALL
@deleted-U055HQT39PC, attached is the spreadsheet for the PFAS water suppliers. FYI @Mark Maniora @Tony @deleted-U04GU9EUV9A
@deleted-U055HQT39PC @Mark Maniora @deleted-U04KC9L4HRB @deleted-U04GZ79CPNG FYI
So two automations based of e-sign or case review phone transfer Mark.
Anthony, how will you create the template field for the 50 state based water suppliers?
*Thread Reply:* @deleted-U055HQT39PC, how we coming on the template?
FYI @Mark Maniora @Andy Rogers @Adrienne Hester
*Thread Reply:* Intake form and retainer are in, we are just finalizing criteria.
*Thread Reply:* @Ryan Testing should be done soon and I'll let you know when I am finished
*Thread Reply:* @Adrienne Hester :upvote:
*Thread Reply:* Itβs all done. Good to go @Ryan @Adrienne Hester @deleted-U055HQT39PC
*Thread Reply:* @Mark Maniora , donβt see the email of the package, can you send one please.
@Mark Maniora, Case Reviews distro is just BenCrumpcases@bencrump.com and alerts@ brandlytics.io
@Tony @deleted-U04GU9EUV9A Let Connex One's James know I switched all BCL leads back to VICI and setup their CTM to make the switch back very simple for us when you guys give me the greenlight to switch back.
FYI @Cameron Rentch @Andy Rogers @Adrienne Hester
@Tony @BRETT SHIELD SLACK @Mark Maniora @deleted-U055HQT39PC FYI @Andy Rogers @Adrienne Hester @Korbin
Drax Global Air Pollution New Intake Request
@deleted-U055HQT39PC @Mark Maniora, please clone this Case Review Template for Ben Crump, "Personal Injury LSA - Ben Crump - BCL - BLX" and call it "Drax Global Air Pollution SIL - Ben Crump - BCL - BLX" and make sure the questions are updated to match the criteria questions from the website: https://bencrump.com/ms-air-pollution-lawsuit/
Please create, confirm and distribute to bencrumpcases@bencrump.com and alerts@brandlytics.io.
@Adrienne Hester will send over Criteria to make it e-signable from the BCL team ASAP.
Per Jon Wright, @Ryan is on hold until the week of May 13, when he and the team are here.
@Adrienne Hester, got it. Note we have a page live on the internet and the leads need to get to LawRuler for Case Reviews while we await, so that's what these tasks above are ensuring. We have not had any leads yet.
@Ryan @Adrienne Hester There hasn't been any yet.
@deleted-U055HQT39PC @Mark Maniora, is the BCL Slip & Fall LSA/SIL intake template ready for leads to be received and automation setup for Case Review Transfers?
Same for Trucking Accidents BCL LSA?
FYI @Adrienne Hester @LaToya @Korbin
*Thread Reply:* @Ryan this is the first time Iβve heard of these two campaigns. Not sure we had a request to start these
*Thread Reply:* @Adrienne Hester, can you send the Criteria in to build these LR Intake Templates for Truck Accidents LSA - BCL / BCL - BLX and Slip and Fall LSA - BCL / BCL - BLX for @Mark Maniora @deleted-U055HQT39PC?
TIP team, these will all route into Connex One as call leads, form leads will route to LawRuler and Connex One that is already setup.
The LR Automation should be added to the Case Review - Phone Transfer and Case Review - Email Transfer.
FYI @LaToya @Korbin, once Anthony and Mark have these ready, we can start to route and push leads. π
*Thread Reply:* @deleted-U055HQT39PC @Mark Maniora, please consider this the Order Request. Let us know ASAP when these are finished, @LaToya and @Korbin will test from site to tip.
FYI @Adrienne Hester
*Thread Reply:* @Ryan Automations are ready and you should have received the test emails. FYI @deleted-U055HQT39PC @Korbin @LaToya @Adrienne Hester
*Thread Reply:* @Mark Maniora, received and approved. @LaToya @Korbin, these are ready on the TIP side for page publishing and final phone and form leads testing all the way to LawRuler TIP team.
FYI @Adrienne Hester
@Mark Maniora @deleted-U055HQT39PC @Adrienne Hester, here are the form fields, maybe that will cover most of the Intake Questionnaires?
@Mark Maniora @deleted-U055HQT39PC @Adrienne Hester, same here for Trucking Accident breakout.
@deleted-U055HQT39PC, could you please clone the pre-existing Juv Hall intake within Lawruler and make a new intake for New Jersey BLX.
Thank you!
@deleted-U055HQT39PC , same retainer, docs, and criteria, itβs just the BLX version. FYI @Tony and @Brian Hirst
*Thread Reply:* @deleted-U055HQT39PC, Ben Crump
*Thread Reply:* Ben crump and partner firm as is @deleted-U055HQT39PC
*Thread Reply:* I have two different partner firms. BG and Manley @Ryan
*Thread Reply:* @deleted-U055HQT39PC, lets do BG
@Ryan What LawRuler status should be used for NJ Juvenile Hall Abuse - Crump - BG - BLX?
Signed e-Sign FINAL or Case Review - Email Transfer | Case Review - Phone Transfer?
Only leads to be qualified , not e-signing the retainer, use Case Reviews. Make sense?
@Cameron Rentch, did we ever confirm if L Brand Organic Tampon cases for Crump website & Dicello collection need to be stopped?
@deleted-U055HQT39PC, the New Jersey Juvenile Hall Abuse - Crump / BG - BLX intake and retainers ready? Campaign webpages live on BenCrump.com and with form and phone leads routing and tested. FYI @Tony
@deleted-U04HFGHL4RW @deleted-U055HQT39PC @Mark Maniora new Ben Crump SIL Case Review campaign setup request:
Case Type Name: Employment Discrimination SIL - BCL - BCL - BLX
β’ What is your legal first name? {firstname} β’ What is your legal last name? {lastname} β’ What is your email address? {emailaddress} β’ What is your phone number? {phonehome} β’ Are you currently represented by an attorney for this matter? {representedbyanattorney} β’ Have you filed a formal complaint with any government agency like the EEOC? {filedformalcomplaint} β’ What is the name of the employer who discriminated against you? {nameof_employer} β’ Please explain the type of discrimination that occurred? {comments}
*Thread Reply:* @deleted-U055HQT39PC @Mark Maniora, this Case Review clone intake ready and Leadspedia updated to post to it?
*Thread Reply:* @Ryan we just need the automations set up @Mark Maniora
*Thread Reply:* I just need to test it and then update the distro
*Thread Reply:* will be done soon
*Thread Reply:* @Ryan Employment Discrimination SIL - BCL - BCL - BLX is ready to go
@Nick Ward @deleted-U04HFGHL4RW @Tony @deleted-U05EFH3S2TA, urgent. Please make sure the intake team is answering the Ben Crump TIP intake line below. @LaToya is testing a new Case Review SIL campaign and no one is answering on the tests.
@Nick Ward has joined the channel
@LaToya can you test again? FYI @deleted-U04HFGHL4RW
@Ryan I was able to get through. I'll update the BCL channel with the live links shortly. Thank you!
@Justin Troyer has left the channel