Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-06-18 13:18:57

• @Cameron Rentch and @deleted-U04HFGHL4RW we are having trouble finding 10 leads back from 2022 in this DeMayo acquisition, attached is some of their data. We are only able to find the secondaries but DL believes we did the intakes. We have been unable to find any matching intakes. Can either of you recall if we conducted the intakes and if so where would that data live? In DL's LItify you can see in the image provided that their "Referred By" column has the following: • Shield Legal: 7 cases • Jinks Crow, PC: 2 cases • Word of Mouth: 1 case Therefore, at least 3 by their own record were not ours but we still cannot find the other 7. We have seen their agents incorrectly designate us as the referred by part in the past but due to Abe's insistence we are asking for your guidance.

deleted-U06C7A8PVLJ
2025-06-18 13:20:28

Yes. Also I would simply just need the retainer signed dates for those 10 clients so I can include them in the weekly flatirons financials reports

deleted-U04R23BEW3V
2025-06-18 13:21:04

@deleted-U04R23BEW3V has joined the conversation

deleted-U06C7A8PVLJ
2025-06-18 14:06:08

Also if possible if we can find those e-sign dates today that would be greatly appreciated since Flatirons wants those 10 in this weeks report.

deleted-U06C7A8PVLJ
2025-06-18 15:59:14

Update @Nicholas McFadden I reviewed these 10 clients again and still couldn't locate their original intake profiles in Law Ruler. I searched thoroughly by name, alternate names from the activity logs, phone numbers (including any alternate numbers), mailing addresses, and emails. Richard and I also checked Litify for fields indicating a "retainer signed date" or something similar, but we couldn't find that information either.

Given the extensive checks, I'm confident that these intakes either weren't completed by us or might exist elsewhere (e.g., a Google spreadsheet or DL system). Please let me know what we should do since I do have the template1 and template2 for flatirons weekly financials ready minus those 10 additional DeMayo clients

Cameron Rentch (cameron@internetthings.com)
2025-06-18 16:01:12

@deleted-U06C7A8PVLJ @Nicholas McFadden let’s take this communication and keep internal. I’ll be to the office in 15 min or so and we can talk this through so I can explain. Let’s not send any additional communication to Flatirons on this until we talk.

deleted-U06C7A8PVLJ
2025-06-18 16:01:49

Sounds like a plan. Thank you for your assistance on this @Cameron Rentch

Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-06-18 16:07:19

@Cameron Rentch sounds good. Please slack us when you’re in and we can all head to your office

Cameron Rentch (cameron@internetthings.com)
2025-06-18 17:20:23

my pleasure @deleted-U06C7A8PVLJ and @Nicholas McFadden great job on all of this...

:gratitude_thank_you: deleted-U06C7A8PVLJ
🙏 Nicholas McFadden