deleted-U06GD22CLDC
2025-01-17 08:49:55

https://tortintakeprofessionals.lawruler.com/update-lead.aspx?lead=660947 Hey next time we need to move something to retriggered, can you please wait 3+ minutes before switching the status out of final? Our automations for commission tracking require a file to be in Final status for 3 minutes. This one only stayed for a duration of 2:04, so the agent wouldn't get paid if they didn't catch it themselves.

Daniel Schussler (dschussler@shield-legal.com)
2025-01-17 10:30:24

Hey David, yeah no problem. I just do them when I see them usually because wagstaff is our most difficult client.

Daniel Schussler (dschussler@shield-legal.com)
2025-01-17 10:30:37

I'll keep my team aware

deleted-U06GD22CLDC
2025-01-17 11:51:24

I appreciate you!