Nicholas McFadden (nickmcfadden@shield-legal.com)
2024-07-15 16:19:38

@here I am seeing 2 AFFF cases and the only difference is a space in the name: Firefighting Foam - DL - Flatirons - Shield Legal Firefighting Foam - DL - Flatirons - Shield Legal

You can see that the AFFF cases started going to the case with one less space starting on 6/3. If this was intentional please explain and if not can we get this corrected so I can rerun for Flatirons?

image.png
deleted-U055HQT39PC
2024-07-15 16:31:56

Firefighting Foam - DL - Flatirons - Shield Legal this is the only one I have in Law Ruler

Nicholas McFadden (nickmcfadden@shield-legal.com)
2024-07-15 16:41:22

@Luke Fontaine @Ryan I pulled this from the TIP financials. Can you take a look and consolidate if necessary?

deleted-U04GZ79CPNG
2024-07-15 16:46:20

I have also had issues with this campaign's name recently. I don't know if it is a LawRuler reporting issue or what. I only see one case type in LawRuler (without the extra space). It affected my Monday board and the Flatirons report a few weeks ago. On 7/1 the benchmark report came out of LawRuler with all of the AFFF cases having the extra space.

deleted-U055HQT39PC
2024-07-15 17:02:48

That’s very odd. We haven’t changed that case type name at all

Ryan (ryan@themedialab.agency)
2024-07-15 17:04:47

let me check

Ryan (ryan@themedialab.agency)
2024-07-15 17:11:55

@here, not sure what caused that in LawRuler but I fixed it to be the correct value in the TIP Dashboard at least.

👍 Nicholas McFadden
Tony Jones (tony@tortintakeprofessionals.com)
2024-07-15 17:13:29

@here This links back to this message in the call center channel.

image.png