Zekarias Haile (zhaile@shield-legal.com)
2025-05-06 13:50:33

Hey @Rose Fleming, when you get a chance can we meet up for a sec to see the updated ones are good to go?

Rose Fleming (rose@accountingdept.net)
2025-05-06 14:03:26

I just checked and they are still slightly off

Zekarias Haile (zhaile@shield-legal.com)
2025-05-06 14:04:51

I see. Do you a minute if i came to your office? To see exactly what’s happening?

Rose Fleming (rose@accountingdept.net)
2025-05-06 14:17:36

I will be available around 2:30. If you can come by then.

Zekarias Haile (zhaile@shield-legal.com)
2025-05-06 14:30:25

Sure.

Rose Fleming (rose@accountingdept.net)
2025-05-06 16:26:29

Can we meet up tomorrow morning? Maybe 9 am?

Zekarias Haile (zhaile@shield-legal.com)
2025-05-06 16:30:05

yeah, we can do that. By how many it's off thou? It might not be exactly the same.. is that off by hundreds or still thousands

Rose Fleming (rose@accountingdept.net)
2025-05-06 16:31:05

thousands but it is much closer

Zekarias Haile (zhaile@shield-legal.com)
2025-05-06 16:32:00

okay

Rose Fleming (rose@accountingdept.net)
2025-05-06 16:41:53

You know where my office is, right?

Zekarias Haile (zhaile@shield-legal.com)
2025-05-06 16:42:36

Nick told me that it's by Tony's office right?

Rose Fleming (rose@accountingdept.net)
2025-05-06 16:43:49

Yes. When you get here tomorrow morning just know and I will let you in.

Rose Fleming (rose@accountingdept.net)
2025-05-06 16:43:57

knock not know

Zekarias Haile (zhaile@shield-legal.com)
2025-05-06 16:45:07

Will do. Ty!

Zekarias Haile (zhaile@shield-legal.com)
2025-05-07 10:58:43

GM, Im here at the door

Rose Fleming (rose@accountingdept.net)
2025-05-07 11:02:53
image.png
Rose Fleming (rose@accountingdept.net)
2025-05-16 12:29:13

Hi @Zekarias Haile Not sure where you are on this but the call center costs in Looker are still off and Dec 2024 is super high. I figure you are aware and still working through it but I wanted to check in with you

Zekarias Haile (zhaile@shield-legal.com)
2025-05-16 12:35:17

Hi Rose, thanks for checking on me. I will take a look on it

Zekarias Haile (zhaile@shield-legal.com)
2025-05-21 11:12:10

Good morning @Rose Fleming Dec 2024 is fixed now. Please take a look and let me know.

Rose Fleming (rose@accountingdept.net)
2025-05-21 11:12:44

Thanks so much!

:yourewelcome: Zekarias Haile
Zekarias Haile (zhaile@shield-legal.com)
2025-05-21 13:25:14

Now all 2024 call center costs has been fixed.

Rose Fleming (rose@accountingdept.net)
2025-05-21 13:28:08

I'll check now! Thank you so much for working with me on this!

Zekarias Haile (zhaile@shield-legal.com)
2025-05-21 13:28:30

Np! okay.

Rose Fleming (rose@accountingdept.net)
2025-06-11 10:10:20

Hi @Zekarias Haile Just checking in to see if call costs will be ready today. I have to give a status update on close to my boss.

Zekarias Haile (zhaile@shield-legal.com)
2025-06-11 10:11:39

Hi Rose, yes it's ready. Edward will post shortly.

Rose Fleming (rose@accountingdept.net)
2025-06-11 10:13:22

cool! Thank!

:yourewelcome: Zekarias Haile
Rose Fleming (rose@accountingdept.net)
2025-06-11 13:35:28

Hi @Zekarias Haile I was told that there was going to be a change that I think will affect the call costs for May. Can you let me know when the updated numbers are ready? My boss is aware but I just want to make sure I jump on it as soon as it's ready.

Zekarias Haile (zhaile@shield-legal.com)
2025-06-11 13:35:58

yes, Sure. Will do.

:thank_you: Rose Fleming
Zekarias Haile (zhaile@shield-legal.com)
2025-06-12 14:08:44

Hi @Rose Fleming I was almost done with updating the call costs but now google cloud is down and cant access dashboards to finish up the update. So I'm waiting for google could service to restore. Just wanted to give you an update

Rose Fleming (rose@accountingdept.net)
2025-06-13 12:09:46

Thanks, Zeke! I will wait tohear from you!

👍:skin_tone_3: Zekarias Haile
Zekarias Haile (zhaile@shield-legal.com)
2025-06-13 16:44:22

@Rose Fleming May call cost is good to go now.

Rose Fleming (rose@accountingdept.net)
2025-06-16 08:33:17

Thanks so much!

:yourewelcome: Zekarias Haile
Rose Fleming (rose@accountingdept.net)
2025-06-16 10:11:08

I think there is something wrong with talk time - it's only $2.77

image.png
Zekarias Haile (zhaile@shield-legal.com)
2025-06-16 10:22:08

@Rose Fleming I think as per this talk time has been zero out for the month

image.png
Rose Fleming (rose@accountingdept.net)
2025-06-16 10:23:44

I'll check with Ryan then to make sure. Thanks!

Zekarias Haile (zhaile@shield-legal.com)
2025-06-16 10:24:51

Np!

Zekarias Haile (zhaile@shield-legal.com)
2025-06-17 11:51:46

Good Morning @Rose Fleming Ryan forwarded me your email to adjust the daily operating expense. Can you please tell me the name of the Dash? not sure which one it's

Rose Fleming (rose@accountingdept.net)
2025-06-17 11:59:14

Its Marc's Looker - it is the Operating Expense on page 21 is where I view it

Zekarias Haile (zhaile@shield-legal.com)
2025-06-17 12:09:26

Okay, got it. What about this one?

image.png
Rose Fleming (rose@accountingdept.net)
2025-06-17 12:20:34

That's the daily operating expense. That sis the per day amount ($50,822.23 ** 31 for Jan, etc). That is the adjustment that is needed on Looker to adjust the daily operating expense column. This might be a better question for Ryan since I am not sure how he updates the Looker with the amounts i send him...

Zekarias Haile (zhaile@shield-legal.com)
2025-06-17 12:30:04

Thanks! I will ask him then.

Zekarias Haile (zhaile@shield-legal.com)
2025-06-17 13:26:18

@Rose Fleming These has been fixed now. Please take a look and let me know.

Zekarias Haile (zhaile@shield-legal.com)
2025-06-17 13:26:55

@Rose Fleming These has been fixed now. Please take a look and let me know.

Rose Fleming (rose@accountingdept.net)
2025-06-17 13:54:39

Looks good! Thanks for doing that so quickly!

Zekarias Haile (zhaile@shield-legal.com)
2025-06-17 13:59:10

Np!

Rose Fleming (rose@accountingdept.net)
2025-08-14 12:35:56

Do you think call costs will be finalized today for July? Sorry to bother you - my boss is asking

Zekarias Haile (zhaile@shield-legal.com)
2025-08-14 12:46:00

Hi @Rose Fleming I'm not sure since we don't know what is going be changed yet. No problem

Rose Fleming (rose@accountingdept.net)
2025-08-15 11:55:25

Today maybe?

Zekarias Haile (zhaile@shield-legal.com)
2025-08-15 12:24:13

I hope so

Rose Fleming (rose@accountingdept.net)
2025-08-15 12:27:44

Alright! 🙂 I will wait to hear from you! Just want to give my boss an update.

Zekarias Haile (zhaile@shield-legal.com)
2025-08-15 12:31:54

Yeah, understood. I will let you know.

Rose Fleming (rose@accountingdept.net)
2025-08-15 14:36:39

Hi Zeke I have to let my boss know what the hold up is - are you still waiting on updated cost or are you doing your analysis now?

Zekarias Haile (zhaile@shield-legal.com)
2025-08-15 14:47:23

Yes, I was, but not now it got updated so I will start working on it.

Rose Fleming (rose@accountingdept.net)
2025-08-15 14:54:13

Cool! Let me know as soon as you can.

Zekarias Haile (zhaile@shield-legal.com)
2025-08-15 14:54:48

Okay

Rose Fleming (rose@accountingdept.net)
2025-08-15 16:20:14

I leave at 3:30. Do you think it will more likely be tomorrow when it is ready because I can swing by tomorrow for a few hours to work on my stuff if you think that is more likely

Zekarias Haile (zhaile@shield-legal.com)
2025-08-15 16:25:39

I'm running the update statement and if it matches once the update completed it would be ready in an hour or so, but if I have to do reconciliation after the update statement to match it would probably be tomorrow

Zekarias Haile (zhaile@shield-legal.com)
2025-08-15 16:28:07

I'm running the update statement and if it matches once the update completed it would be ready in an hour or so, but if I have to do reconciliation after the update statement to match it would probably be tomorrow

Rose Fleming (rose@accountingdept.net)
2025-08-15 16:28:21

Thanks. I will wait to hear from you but sounds like I should plan on doing a few hours tomorrow since you are right I will have some rec of my own to do. Thanks so much!

Zekarias Haile (zhaile@shield-legal.com)
2025-08-15 16:29:51

No problem. Yes, I will slack you once it matches