Joe Santana (jsantana@shield-legal.com)
2025-01-07 12:21:55

GM Daniel, might your laptop be available for a few minutes?

Joe Santana (jsantana@shield-legal.com)
2025-01-07 12:22:08

You can save your work, don't need to close anything, it will momentarily disconnect you from the network and reconnect you right back

Daniel Schussler (dschussler@shield-legal.com)
2025-01-07 12:23:17

yeah its fine go ahead

Joe Santana (jsantana@shield-legal.com)
2025-01-07 12:23:35

ok, in process

Joe Santana (jsantana@shield-legal.com)
2025-01-07 12:25:21

ok that's done, LMK if you have any issues

Daniel Schussler (dschussler@shield-legal.com)
2025-01-07 12:25:27

ok thank you

Joe Santana (jsantana@shield-legal.com)
2025-01-07 12:25:34

When are you going on lunch? I'd like to see if just before then, you LMK you've logged out, left on, and I can do some updates and reboot before you come back

Daniel Schussler (dschussler@shield-legal.com)
2025-01-07 12:30:51

around 12 ish our time here

Joe Santana (jsantana@shield-legal.com)
2025-01-07 12:31:10

got it, could you please log out, leave on, and LMK when it's free?

Daniel Schussler (dschussler@shield-legal.com)
2025-01-07 12:33:33

ok

Joe Santana (jsantana@shield-legal.com)
2025-01-07 14:01:21

checking back with you

Daniel Schussler (dschussler@shield-legal.com)
2025-01-07 14:03:02

I can log out now

Joe Santana (jsantana@shield-legal.com)
2025-01-07 14:06:16

ok, please confirm when ready

Daniel Schussler (dschussler@shield-legal.com)
2025-01-07 15:20:47

Sorry logged out i hope you ran it

Joe Santana (jsantana@shield-legal.com)
2025-01-07 18:02:34

I did, I'll check on results

Joe Santana (jsantana@shield-legal.com)
2025-01-07 18:03:44

yep all good thank yo u

Daniel Schussler (dschussler@shield-legal.com)
2025-01-07 18:04:41

thank you

Joe Santana (jsantana@shield-legal.com)
2025-05-07 18:08:47

Just tagging you here, have we seen/gleaned anything?

Daniel Schussler (dschussler@shield-legal.com)
2025-05-07 18:13:38

not yet, we will have to manually trigger if we see something

Joe Santana (jsantana@shield-legal.com)
2025-05-07 18:14:42

Are we holding off on that? Or choosing which one to trigger? or ?

Daniel Schussler (dschussler@shield-legal.com)
2025-05-07 18:15:52

i meant trigger if something is sitting in GCP

Daniel Schussler (dschussler@shield-legal.com)
2025-05-07 18:18:07

yeah we are going to trigger something

Daniel Schussler (dschussler@shield-legal.com)
2025-05-07 18:22:47

testing now

Daniel Schussler (dschussler@shield-legal.com)
2025-05-07 18:24:33

it errorred

Daniel Schussler (dschussler@shield-legal.com)
2025-05-07 18:24:35

errored

Daniel Schussler (dschussler@shield-legal.com)
2025-05-07 18:24:52

authentication errorr

Daniel Schussler (dschussler@shield-legal.com)
2025-05-07 18:26:23

but we had another come through in that time with the old creds

Daniel Schussler (dschussler@shield-legal.com)
2025-05-07 18:26:26

successfully

Daniel Schussler (dschussler@shield-legal.com)
2025-05-07 18:30:06

"Your security token is tied to your password and subject to any password policies your administrators have configured. Whenever your password is reset, your security token is also reset."

Daniel Schussler (dschussler@shield-legal.com)
2025-05-07 18:30:11

thats from salesforce

Joe Santana (jsantana@shield-legal.com)
2025-05-07 18:41:07

Ok got it

Joe Santana (jsantana@shield-legal.com)
2025-05-07 18:48:58

in contact with Darrell - he may be slacking you momentarily regarding resetting token

Joe Santana (jsantana@shield-legal.com)
2025-05-07 18:55:35

disregard, working with Nick now, thank you

Daniel Schussler (dschussler@shield-legal.com)
2025-05-07 19:00:03

Ok

Joe Santana (jsantana@shield-legal.com)
2025-05-07 19:02:40

ty

Joe Santana (jsantana@shield-legal.com)
2025-05-08 11:11:05

Are you logging onto SF ?

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 11:15:13

been trying to

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 11:15:37

066 605

Joe Santana (jsantana@shield-legal.com)
2025-05-08 11:15:44

Correct, so as I just let Nick and Dustin Know, until Abe says otherwise, I'll be doing the Duo thing

Joe Santana (jsantana@shield-legal.com)
2025-05-08 11:16:16

done

Joe Santana (jsantana@shield-legal.com)
2025-05-08 11:16:36

just give me a lil heads up, i'll be completely available

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 11:16:48

ok im going to send a second one

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 11:16:53

that one was for workbench

Joe Santana (jsantana@shield-legal.com)
2025-05-08 11:16:59

copy

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 11:17:14

nvm im good

Joe Santana (jsantana@shield-legal.com)
2025-05-08 11:17:37

I am going to do everything I can to be on/mindful of slack, if ever urgent, please text me

Joe Santana (jsantana@shield-legal.com)
2025-05-08 11:17:45

if I don't respond

Joe Santana (jsantana@shield-legal.com)
2025-05-08 11:17:49

on slack, thank you

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 11:18:28

ok

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 16:02:03

logging in to litify

Joe Santana (jsantana@shield-legal.com)
2025-05-08 16:02:11

Okay

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 16:02:37

thank you

Joe Santana (jsantana@shield-legal.com)
2025-05-08 16:36:07

Ok we're good now

Joe Santana (jsantana@shield-legal.com)
2025-05-08 16:36:12

resend the request

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 16:37:18

ok

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 16:37:29

sent

Joe Santana (jsantana@shield-legal.com)
2025-05-08 16:38:12

Security token (case-sensitive): qHV3K6QIUuEJYHFBkVZiWlQ6a

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 16:39:09

what about the password?

Joe Santana (jsantana@shield-legal.com)
2025-05-08 16:39:37

Wasn't he saying that you add the password, we changed it to and combine it with the token?

Joe Santana (jsantana@shield-legal.com)
2025-05-08 16:39:47

Do we need Darrell back on screen?

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 16:40:38

but his old password was the one that was working for the integrations

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 16:40:41

and it still only works

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 16:41:02

dustin just checked it

Joe Santana (jsantana@shield-legal.com)
2025-05-08 16:41:07

Now that we have requested the reset, it needs the new token

Joe Santana (jsantana@shield-legal.com)
2025-05-08 16:41:17

we've been getting fails to Darrell's email

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 16:41:34

i don't understand?

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 16:41:45

the token works

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 16:42:00

but... in the code, the new password does not,

Joe Santana (jsantana@shield-legal.com)
2025-05-08 16:42:07

Ok let's get darrell back

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 16:42:10

its still his password on there

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 16:42:11

ok

Joe Santana (jsantana@shield-legal.com)
2025-05-08 16:42:21

can you get him back on screen and invite me

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 16:42:28

yeah

Daniel Schussler (dschussler@shield-legal.com)
2025-05-08 16:44:07

sent

Joe Santana (jsantana@shield-legal.com)
2025-05-08 16:50:53

d0C6UrXLwfXAK2fZTtS8yVgo

Daniel Schussler (dschussler@shield-legal.com)
2025-05-09 10:27:06

logging in

Daniel Schussler (dschussler@shield-legal.com)
2025-05-09 10:32:14

did you get it?

Daniel Schussler (dschussler@shield-legal.com)
2025-05-09 10:32:22

532 716

Daniel Schussler (dschussler@shield-legal.com)
2025-05-09 10:34:20

712 565

Joe Santana (jsantana@shield-legal.com)
2025-05-09 10:35:55

reattempt

Daniel Schussler (dschussler@shield-legal.com)
2025-05-09 10:36:01

503 671

Joe Santana (jsantana@shield-legal.com)
2025-05-09 10:36:23

approved

Daniel Schussler (dschussler@shield-legal.com)
2025-05-09 10:39:58

thanks

Daniel Schussler (dschussler@shield-legal.com)
2025-05-09 10:44:01

hey joe can you forward me one of those emails automations failing please?

Joe Santana (jsantana@shield-legal.com)
2025-05-09 10:45:58

sure

Joe Santana (jsantana@shield-legal.com)
2025-05-09 10:46:21

where are we at 'now' is it working, or not ?

Daniel Schussler (dschussler@shield-legal.com)
2025-05-09 10:46:49

thank you

Daniel Schussler (dschussler@shield-legal.com)
2025-05-09 10:47:02

things have been working, so im not sure what the email is about

Daniel Schussler (dschussler@shield-legal.com)
2025-05-09 10:47:33

they might be specific to automations on darrell account, which is what i'm leaning towards

Joe Santana (jsantana@shield-legal.com)
2025-05-09 10:47:44

copy, hopefully that's the case, let me send over a couple

Daniel Schussler (dschussler@shield-legal.com)
2025-05-09 10:48:05

for sure

Joe Santana (jsantana@shield-legal.com)
2025-05-09 10:49:07

sent 3

Daniel Schussler (dschussler@shield-legal.com)
2025-05-09 10:49:59

thank you

Joe Santana (jsantana@shield-legal.com)
2025-05-09 11:33:20

sent over 2 more recent fails... and there is a bunch from yesterday, when we started making changes, do we need to check/address each one, or do you have your own checks and balances?

Daniel Schussler (dschussler@shield-legal.com)
2025-05-09 11:33:27

we can ignore these

Joe Santana (jsantana@shield-legal.com)
2025-05-09 11:33:35

ok, ty

Daniel Schussler (dschussler@shield-legal.com)
2025-05-09 16:35:28

logging in