deleted-U06AYDQ4WVA
2024-09-25 13:57:01

I appreciate you both understanding the removal of Robert Ferguson from the Hair Relaxer project effective today. I wanted to also provide the example of a text sent yesterday from him using his own text templates to clients that was not approved by the firm to be sent out. https://tortintakeprofessionals.lawruler.com/update-lead.aspx?lead=585380

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deleted-U06AYDQ4WVA
2024-09-25 16:15:39

looks like he is still working on the project

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deleted-U06AYDQ4WVA
2024-09-25 16:15:55

@deleted-U06CKF9DKND @Tony

deleted-U06CKF9DKND
2024-09-26 10:50:17

Good morning @deleted-U06AYDQ4WVA after speaking with Tony yesterday we are going to hold on pulling Robert from the project. I will speak with Tony again today and we can circle back to this before EOD. Thank you for sharing your concerns.

deleted-U06AYDQ4WVA
2024-09-26 10:53:31

what feedback has been provided to Robert to ensure he sticks to the approved texts templates and verbiage when speaking to clients ?

deleted-U06CKF9DKND
2024-09-26 11:05:14

I have explained that he is to only use the approved text templates provided by yourself and your team, if he has any questions or needs clarification to reach out to you or Brittany.

deleted-U06AYDQ4WVA
2024-09-26 11:08:27

ok thank you

deleted-U06CKF9DKND
2024-09-26 11:14:57

YW!