Mike (mike@shield-legal.com)
2024-02-21 11:08:49

Hey Greg. Good morning! How is your availability looking today? If our schedules allow, I'd love to jump on a call with you and Dwight to discuss the integrations processes, and where/how we can best utilize you. You are welcome to choose the time that works best for you: https://calendly.com/mike-shield/60?month=2024-02

Thank you!

Greg Owen (gregowen@shield-legal.com)
2024-02-21 11:13:03

Hey Mike. Today is pretty good for me. I just scheduled for 1:30 on your calendly

Mike (mike@shield-legal.com)
2024-02-21 11:13:22

I just got the notification. Thank you!

Mike (mike@shield-legal.com)
2024-02-26 13:22:13

Hey Greg. You should have received an invitation to monday.com. Would you mind activating your account when you have the chance? I'm also going to start a private chat today with you, Dwight, and myself for faster/better communication

Greg Owen (gregowen@shield-legal.com)
2024-02-26 13:52:46

Hey Mike. I activated my account on monday.com

Mike (mike@shield-legal.com)
2024-02-26 13:53:21

Nice. Thank you. Monday is a mess right now.. I'm going to clean things up as soon as I can find the time

Greg Owen (gregowen@shield-legal.com)
2024-03-07 13:11:26

Hey Mike. I believe you are the person to ask for this....when you have a minute, can you set up LaToya Palmer with a SheildLegal email address?

Mike (mike@shield-legal.com)
2024-03-07 13:24:24

Hey Greg. That would indeed be me. I have to have a support ticket for these kind of requests though.

Mike (mike@shield-legal.com)
2024-03-07 13:24:50

I can create a ticket for you this time

Greg Owen (gregowen@shield-legal.com)
2024-03-07 13:26:39

Thanks Mike. I didn't know we needed a support ticket or I would have submitted one. She appreciates it 🙂

Mike (mike@shield-legal.com)
2024-03-07 13:28:44

No worries! The ticketing and help desk are still relatively new, so I'm just trying to get people in the habit of creating tickets instead of randomly messaging or calling us directly for menial things

Mike (mike@shield-legal.com)
2024-03-25 13:34:46

Hey Greg! hope you've been well. we're about to start on a new integration, so I was thinking this might be a good time to introduce you to the process, and start handling the client communications. please let me know when you have a few minutes today to discuss

Mike (mike@shield-legal.com)
2024-03-25 13:59:39

do you mind if I refer to you use the client's "account manager", or did you have something else in mind?

Greg Owen (gregowen@shield-legal.com)
2024-03-25 14:12:58

Hey Mike. Mondays are my busiest days with getting reports out for Andy. If you need to get the integration started today, I may have to sit in on the next one. Also, my "title" is New Business Development Consultant. Not sure if Andy would want me referred to as Account Manager.

Mike (mike@shield-legal.com)
2024-03-25 14:13:45

I gotcha. ok, we'll need to get with everyone and figure out exactly when and where to use you. thank you

Greg Owen (gregowen@shield-legal.com)
2024-04-15 15:00:19

Hey Mike. Can you check the FYF Law integration? Andy received a message from Jon Becker at Bailey Glasser that they were getting an error.

Mike (mike@shield-legal.com)
2024-04-15 16:36:58

Hey Greg. I'm not sure which integration you're referring to. I don't believe I've ever heard fyf

Greg Owen (gregowen@shield-legal.com)
2024-04-15 16:43:22

Sorry Mike. You're good. It was a misunderstanding on my part from Andy.

Mike (mike@shield-legal.com)
2024-04-15 16:43:59

all good! I love problems that fix themselves 🤣

Mike (mike@shield-legal.com)
2024-08-20 13:28:48

Hey Greg. hope all is well. we got a "suspicious login" alert to your shield legal inbox around 9:30 this morning. can you please confirm or deny if it was you logging in?

Greg Owen (gregowen@shield-legal.com)
2024-08-20 13:29:40

Yes its me. I got a new phone yesterday (old one died finally) and I have been trying to log back into slack and gmail on my new phone, but it wont let me log in

Mike (mike@shield-legal.com)
2024-08-20 13:31:10

ty for confirming. please try going to slack.shield-legal.com and login with your email.

Greg Owen (gregowen@shield-legal.com)
2024-08-20 13:35:41

on my phone app?

Mike (mike@shield-legal.com)
2024-08-20 13:36:21

it should work on both mobile and desktop, but let me know if you have any issues

Greg Owen (gregowen@shield-legal.com)
2024-08-20 13:36:55

It still doesn't work on my phone

Greg Owen (gregowen@shield-legal.com)
2024-08-20 13:37:38

I get a message that i need to log in with me "corporate mobile device". I was never issued a corporate mobile device and it worked fine until i got a new phone

Mike (mike@shield-legal.com)
2024-08-20 13:38:40

do you have time to jump on a quick call?

To join the video meeting, click this link: https://meet.google.com/evm-jafn-iqo Otherwise, to join by phone, dial and enter this PIN: 295 849 834# To view more phone numbers, click this link: https://tel.meet/evm-jafn-iqo?hs=5

Mike (mike@shield-legal.com)
2024-08-20 13:40:03

I can hear you but I don't think you can hear me

Greg Owen (gregowen@shield-legal.com)
2024-08-20 13:40:10

i cant'

Mike (mike@shield-legal.com)
2024-08-20 13:40:29

is your volume down by chance?