Cameron Rentch (cameron@internetthings.com)
2024-11-08 11:42:04

@Ralecia Marks @Joe Santana the LA PI company, our contact Jordan, is trying to transfer the calls but is stating the many times the calls are not answered. I need to make sure that someone always answers these live transfers. @Ralecia Marks can you please reach out to Jordan right away at . I would like you both to talk twice a day, in the morning and in afternoon. I want to have a running list of successful and unsucceseful transfers. I think if you two can connect 2x daily it will allieviate the issues.

Ralecia Marks (rmarks@tortintakeprofessionals.com)
2024-11-08 11:43:28

Good morning. Yes, I'll give him a call right now.

Cameron Rentch (cameron@internetthings.com)
2024-11-08 11:43:48

Jordan is a woman fyi

Ralecia Marks (rmarks@tortintakeprofessionals.com)
2024-11-08 11:44:02

Thanks for letting me know

Cameron Rentch (cameron@internetthings.com)
2024-11-08 12:01:20

thank you @Ralecia Marks let me know how the conversation goes!

Ralecia Marks (rmarks@tortintakeprofessionals.com)
2024-11-08 12:13:24

*Thread Reply:* Jordan and I just worked out a schedule and a plan so the progress can be tracked (Devon will create a user friendly spreadsheet). I created an MIA team (me, Traci, Devon, and our Call Managers), she has all of our phone numbers and email addresses. She advised that she'll send me her list with updates later on today.

Joe Santana (jsantana@shield-legal.com)
2024-11-08 12:04:50

I just got off the phone with Cameron I will be working with this setup within the next day or so I will update everybody at that time in the meantime please do the best you can thank you

👍 Ralecia Marks
Ralecia Marks (rmarks@tortintakeprofessionals.com)
2024-11-08 12:49:46

*Thread Reply:* Thank you