monday.com
2024-01-16 10:03:45

The status of API integration "TikTok Native Forms Conversion Funnel Postback Webhook" has changed to In Progress ▪️Assigned to: Mike Everhart ▪️Target Date: January 23rd 2024

monday.com
2024-01-16 10:07:08

The status of API integration "CA Juv Hall Abuse - ACTS - DL - Flatirons - Shield Legal" has changed to In Progress ▪️Assigned to: dwight@shield-legal.com ▪️Target Date: January 23rd 2024

monday.com
2024-02-01 12:47:03

The status of API integration "Firefighting Foam - BG - Miller Goldenfarb - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: February 8th 2024

monday.com
2024-02-27 13:45:48

The status of API integration "Human Trafficking - Babin Law - Babin Law - Shield Legal" has changed to In Progress ▪️Assigned to: dwight@shield-legal.com ▪️Target Date: March 5th 2024

monday.com
2024-02-28 11:42:20

The status of API integration "Medical Malpractice - ACTS - SIL - ACTS - Shield Legal" has changed to In Progress ▪️Assigned to: dwight@shield-legal.com ▪️Target Date: March 6th 2024

Freshdesk
2024-02-28 16:55:32

:flame: New Security Ticket Created :flame:

Description
---------- Forwarded message --------- From: Adrienne Hester <adrienne@brandlytics.io> Date: Wed, Feb 28, 2024 at 2:19 PM Subject: Fwd: MODIFY DD To: Mike Everhart <mike@shield-legal.com> ...
Requester
@Adrienne Hester
Agent
@Mike
Status
Open
Priority
High
👀 Mike
Freshdesk
2024-02-28 20:12:18

.

Description
Notification from Google Google Workspace Image This User suspended (by admin) alert is to inform you that a user has been suspended. The alert details include: User: kelly...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Investigating
Priority
Low
Freshdesk
2024-02-28 20:12:19

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Investigating
Priority
Low
Freshdesk
2024-02-28 20:16:52

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Investigating
Priority
Low
Freshdesk
2024-02-28 20:16:54

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Investigating
Priority
Low
Freshdesk
2024-02-28 20:16:56

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Investigating
Priority
Low
Freshdesk
2024-02-29 08:32:44

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Investigating
Priority
Low
Freshdesk
2024-02-29 08:32:46

.

Description
Notification from Google Google Workspace Image This Suspended user made active alert is to inform you that a suspended user was made active. The alert details include: Use...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Investigating
Priority
Low
Freshdesk
2024-02-29 08:33:12

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Investigating
Priority
Low
Freshdesk
2024-02-29 08:33:26

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Investigating
Priority
Low
Freshdesk
2024-02-29 08:44:12

.

Description
PFAS | Form 1 | Facebook | Caleb S1=PL-Facebook_MB-CP_PFAS_F1
Requester
@Caleb Peters
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-02-29 12:32:20

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-02-29 12:32:20

A new Form Integration has been requested

  • Ticket ID: 256
  • Subject: Maximus | Facebook | Hair Relaxer | FORM | SHORT | 4
  • Assigned to: Dwight Thomas

https://help.shield-legal.com/helpdesk/tickets/256

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
👍:skin_tone_5: Dwight Thomas
Freshdesk
2024-03-01 10:25:54

.

Description
Ozempic | Form 1 | Facebook | Caleb  S1=PL-Facebook_MB-CP_CMP-OZ_F1
Requester
@Caleb Peters
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-01 10:41:56

.

Description
Hair Relaxer | Facebook | Form 1 Short | Caleb S1=PL-Facebook_MB-CP_CMP-HR_F1
Requester
@Caleb Peters
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-01 11:01:26

.

Description
Not given.
Requester
<a href="mailto:caleb@shield-legal.com">caleb@shield-legal.com</a>
Agent
<a href="mailto:dwight@shield-legal.com">dwight@shield-legal.com</a>
Status
Open
Priority
Low
Freshdesk
2024-03-01 11:01:26

.

Description
Not given.
Requester
@Caleb Peters
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-03-01 16:17:22

.

Description
Hi our new paralegal - Vilma - every email I send to her has bounced back. can we check her account please? Thnaks.
Requester
@Michael Brunet
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-04 08:24:51

.

Description
Not given.
Requester
@Caleb Peters
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-03-04 08:24:51

.

Description
Not given.
Requester
@Caleb Peters
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-03-04 11:46:30

.

Description
FOR THE S1 Value (do not include "S1") * should I submit the S1 like this: =PL-Tiktok_MB-MM_CMP_HAIRRELAXERFORM1
Requester
@Michael McKinney
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-03-04 11:46:30

.

Description
FOR THE S1 Value (do not include "S1") * should I submit the S1 like this: =PL-Tiktok_MB-MM_CMP_HAIRRELAXERFORM1
Requester
@Michael McKinney
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-03-04 11:47:31

.

Description
Not given.
Requester
@Michael McKinney
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-03-04 18:13:16

.

Description
Hi everyone, New Intake Agent Averyl Carter has been terminated effective today. Please close her accounts. Best Regards, Shellie -- Shellie Mooney HR Director shellie@hrdepartment.n...
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-03-05 10:33:01

.

Description
Google Workspace outage alert Google Workspace image This Apps outage alert is to inform you of a Google Workspace issue affecting some of the supported services. The alert deta...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-05 10:49:26

.

Description
Google Workspace outage alert Google Workspace image This Apps outage alert is to inform you of a Google Workspace issue affecting some of the supported services. The alert deta...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-05 11:45:33

.

Description
Google Workspace outage alert Google Workspace image This Apps outage alert is to inform you of a Google Workspace issue affecting some of the supported services. The alert deta...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-05 13:28:34

.

Description
Good afternoon, Attached is a copy of our API documentation. Below are the API credentials for our staging environment and the specific values to pass for staging. Please note that the values in...
Requester
<a href="mailto:jhall@torticity.com">jhall@torticity.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-05 14:13:09

.

Description
Requester
@Tony Jones
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-06 18:16:25

.

Description
Google Workspace outage alert Google Workspace image This Apps outage alert is to inform you of a Google Workspace issue affecting some of the supported services. The alert deta...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-06 18:50:05

.

Description
Google Workspace outage alert Google Workspace image This Apps outage alert is to inform you of a Google Workspace issue affecting some of the supported services. The alert deta...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-07 13:26:08

.

Description
Please setup a <a href="http://shield-legal.com">shield-legal.com</a> email address for LaToya Palmer.
Requester
@Greg Owen
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-03-07 16:19:51

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-07 16:19:55

.

Description
Notification from Google Google Workspace Image This New user added alert is to inform you that a new user has been added to your domain. The alert details include: User: L...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-07 16:19:55

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-07 21:27:09

.

Description
Requester
@Mike
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-03-07 21:32:06

.

Description
Requester
<a href="mailto:mike@plasticbrain.net">mike@plasticbrain.net</a>
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-03-07 21:33:41

.

Description
Not given.
Requester
@Mike
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-07 22:25:09

.

Description
Not given.
Requester
@Mike
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-08 09:08:24

.

Description
Good morning, We have some new hires on the IT Request tab for Monday, March 11th. Two of them need a TIP email address and Slack. Here is their info, you will also find it on the IT Request S...
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-08 11:23:02

.

Description
Not given.
Requester
@Mike
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-08 11:24:39

.

Description
Not given.
Requester
@Mike
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-08 14:49:58

.

Description
Hi Mike, Can you please create an email for Renee Wilmot, the new floor supervisor? I didn't realize she needed one. Her contact information is <tel:551-214-7118|551-214-7118>. Please let me know if you need a...
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-08 14:53:23

.

Description
Not given.
Requester
<a href="mailto:myjahnee@tortintakeprofessionals.com">myjahnee@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-08 14:54:59

.

Description
Not given.
Requester
<a href="mailto:myjahnee@tortintakeprofessionals.com">myjahnee@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-08 14:56:01

.

Description
Not given.
Requester
<a href="mailto:myjahnee@tortintakeprofessionals.com">myjahnee@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-08 14:57:36

.

Description
Not given.
Requester
<a href="mailto:myjahnee@tortintakeprofessionals.com">myjahnee@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-08 15:01:11

.

Description
Not given.
Requester
<a href="mailto:myjahnee@tortintakeprofessionals.com">myjahnee@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-08 15:02:15

.

Description
Not given.
Requester
<a href="mailto:myjahnee@tortintakeprofessionals.com">myjahnee@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-08 15:03:49

.

Description
Not given.
Requester
<a href="mailto:myjahnee@tortintakeprofessionals.com">myjahnee@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-08 15:04:46

.

Description
Not given.
Requester
<a href="mailto:myjahnee@tortintakeprofessionals.com">myjahnee@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-08 15:06:21

.

Description
Not given.
Requester
<a href="mailto:myjahnee@tortintakeprofessionals.com">myjahnee@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-08 15:40:19

.

Description
This is a copy of a security alert sent to <a href="mailto:admin@tortintakeprofessionals.com">admin@tortintakeprofessionals.com</a>. mike@themedialab.agency is the recovery email for this account. If you don't recognize this account, remove &lt;http...
Requester
<a href="mailto:no-reply@accounts.google.com">no-reply@accounts.google.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-08 16:17:36

.

Description
Hi Mike, can you add me to the media laboratory on slack? Also, can you add each VSS that I sent previously to slack so that I can create a channel. I talked to Michael Brunett. He stated instead o...
Requester
<a href="mailto:myjahnee@tortintakeprofessionals.com">myjahnee@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-10 12:24:29

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-11 14:13:59

.

Description
Not given.
Requester
<a href="mailto:bree@tortintakeprofessionals.com">bree@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-11 14:15:05

.

Description
Not given.
Requester
<a href="mailto:bree@tortintakeprofessionals.com">bree@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-12 10:25:16

.

Description
Please duplicate this form "Paraquat | Facebook | Form 3 | Caleb" and name it Paraquat | Facebook | Form 3 (Copy) | Caleb Please leave the old one as well for now. Thanks
Requester
@Caleb Peters
Agent
@Mike
Status
Open
Priority
Low
monday.com
2024-03-13 13:30:10

The status of API integration "TikTok Native Forms Postback - Negative Events" has changed to In Progress ▪️Assigned to: Mike Everhart ▪️Target Date: March 20th 2024

Freshdesk
2024-03-15 16:08:16

.

Description
Notification from Google Google Workspace Image This Spike in user-reported spam alert is to inform you that an unusually high volume of messages from a sender have been marked as ...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-18 10:52:10

.

Description
Good morning, We have a new employee starting on March 25th at the Pollock office. He will need the following: Name: Darrell McCracken Start Date: March 25th Position: Integration Manager ...
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-18 11:42:44

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:42:45

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:42:45

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:07

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:07

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:08

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:09

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:09

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:10

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:11

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:11

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:12

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:13

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:13

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:14

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:15

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:16

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:16

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:17

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:19

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:19

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:19

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:21

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:27

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:28

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:28

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:29

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:30

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:31

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:32

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:33

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:34

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:35

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:43:36

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:44:38

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:44:38

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:44:39

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:44:51

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:44:52

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:44:52

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:44:53

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:44:54

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:45:05

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:45:16

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:45:17

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:45:18

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:45:18

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:45:19

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 11:45:19

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-18 12:08:10

.

Description
Hey Team, Joe and I are working on locking down Damon's access to everything. On my end I found and deactivated: * TIP Google workspace/email * TIP Slack * LawRuler * <a href="http://Monday.com">Monday.com</a> (2 ac...
Requester
@Mike
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-18 13:24:33

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-18 17:37:37

.

Description
Hi everyone, Tim has been terminated effective immediately. Please shut down his access to all programs. Thank you, Shellie -- Shellie Mooney HR Director <a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a> (7...
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-03-18 19:20:37

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-19 10:10:11

.

Description
Hi Mike, Can you set these domains up. This is a rush project per Cam. Thank You, Mark <a href="http://bencrumptexas.com">bencrumptexas.com</a> <a href="http://bencrumptx.com">bencrumptx.com</a> <a href="http://bcltexas.com">bcltexas.com</a> <a href="http://bencrumplawtexas.com">bencrumplawtexas.com</a> 
Requester
@Mark Hines
Agent
No Agent
Status
Open
Priority
Low
monday.com
2024-03-19 14:38:16

The status of API integration "Human Trafficking - Babin Law - Babin Law - Shield Legal" has changed to In Progress ▪️Assigned to: dwight@shield-legal.com ▪️Target Date: March 26th 2024

Freshdesk
2024-03-19 16:39:12

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-20 12:58:13

.

Description
Not given.
Requester
@Michael McKinney
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-03-20 13:24:13

.

Description
Please note that the next 5 forms should have the exact same fields as the current paraquat form running on TikTok.
Requester
@Maximus
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-03-20 13:24:45

.

Description
Not given.
Requester
maximus@themedialab.agency
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Open
Priority
Low
Freshdesk
2024-03-20 13:25:06

.

Description
Not given.
Requester
@Maximus
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-03-20 13:25:22

.

Description
Not given.
Requester
@Maximus
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-03-20 13:25:38

.

Description
Not given.
Requester
@Maximus
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Open
Priority
Low
Freshdesk
2024-03-20 14:14:06

.

Description
just same form we are currently running on tiktok. making 5 variations of it.
Requester
@Maximus
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-03-20 14:14:25

.

Description
Not given.
Requester
@Maximus
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-03-20 14:14:41

.

Description
Not given.
Requester
@Maximus
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Open
Priority
Low
Freshdesk
2024-03-20 14:15:02

.

Description
Not given.
Requester
maximus@themedialab.agency
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Open
Priority
Low
Freshdesk
2024-03-20 14:15:16

.

Description
Not given.
Requester
@Maximus
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Open
Priority
Low
Freshdesk
2024-03-21 13:19:42

.

Description
Hi Mike, Can we set up a Slack account for the new porter, Mark Sutton? This will help open communication for supplies and requests. Let me know if you have any questions. Thank you, Shell...
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-21 16:35:13

.

Description
Good afternoon, Effective immediately Gerald Johnson has resigned from TIP. Please shut down any of his access. Thank you, Shellie -- Shellie Mooney HR Director shellie@hrdepartment....
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-03-22 14:51:52

.

Description
Notification from Google Google Workspace Image This New user added alert is to inform you that a new user has been added to your domain. The alert details include: User: D...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-22 14:51:53

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-22 14:51:54

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-22 16:48:14

.

Description
Hi MIke, Can you set these up please.  <a href="http://MdAbusejustice.com">MdAbusejustice.com</a>  <a href="http://mdjuvclaim.com">mdjuvclaim.com</a> I need to have them ready by Monday afternoon so hopefully you can get them by Monday morning sometime. I wish he would g...
Requester
@Mark Hines
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-25 09:52:40

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
monday.com
2024-03-25 13:01:50

The status of API integration "Auto Accidents - BCL - Torticity - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: April 1st 2024

Freshdesk
2024-03-25 14:50:55

.

Description
[image: Google] A new sign-in on Windows <a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a> We noticed a new sign-in to your Google Account on a Windows device. If this was you, you don’t need to do anything. If not, w...
Requester
<a href="mailto:no-reply@accounts.google.com">no-reply@accounts.google.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-27 14:24:12

.

Description
Good afternoon, Can we add Amanda Hembree to the management@tortintakeprofessionals.com email distribution? Her email is <a href="mailto:Amanda@tortintakeprofessionals.com">Amanda@tortintakeprofessionals.com</a> Thank you!
Requester
<a href="mailto:luis@tortintakeprofessionals.com">luis@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-28 11:59:46

.

Description
Hi Mike, Please setup these domains and use the TAX site or any as a base. I can try to import again if you want, just let me know, but if it's easy to setup with the tax site etc., it works fo...
Requester
@Mark Hines
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-29 10:02:26

.

Description
this is normal one with more than 1 question for tiktok
Requester
@Maximus
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-03-29 10:02:56

.

Description
Not given.
Requester
@Maximus
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-03-29 10:55:22

.

Description
Not given.
Requester
@Maximus
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-03-29 13:52:36

.

Description
Notification from Google Google Workspace Image This Suspicious login alert is to inform you that Google has detected a suspicious login in your domain. Google considers login acti...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-29 16:23:28

.

Description
Hi, we are attempting to invite LV Agent 329 in Slack but it says "This account has been deactivated." Can you please assist?
Requester
<a href="mailto:bree@tortintakeprofessionals.com">bree@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-03-29 18:55:54

.

Description
Notification from Google Google Workspace Image This User's password changed alert is to inform you that a user's password has been changed. The alert details include: User...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-29 18:55:55

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-03-29 18:56:16

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-03-29 18:57:07

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-04-01 10:10:04

.

Description
We are trying to get a ChatGPT account for the department to all use. Whatever you suggest would be best, we will do! The users that would need to access are myself, Brianna Miller, Edward Weber,...
Requester
@Brittany Barnett
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-04-01 10:10:46

.

Description
Hi all,  For My account: MM-ShieldLegal-Firefoam AFFF,7312361880985665538.  My new form is not passing data to the CRM, I sold several leads with it but it still shows zero from it: AFFF | Tiktok ...
Requester
@Michael McKinney
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-01 11:50:11

.

Description
Good Morning,  If we could remove email <a href="mailto:qa82@tortintakeprofessionals.com">qa82@tortintakeprofessionals.com</a> from the manager distro and attendance emails please.  Also, we have new Floor Supervisors on the intake floor that nee...
Requester
@Alicia
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-01 13:20:29

.

Description
Not given.
Requester
@Brittany Barnett
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-01 14:20:53

.

Description
Not given.
Requester
@Maximus
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-04-01 14:22:12

.

Description
Not given.
Requester
@Maximus
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-04-01 14:22:53

.

Description
Not given.
Requester
@Maximus
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-04-01 15:01:39

.

Description
Not given.
Requester
@Maximus
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-04-01 15:11:01

.

Description
This is a copy of a security alert sent to <a href="mailto:admin@tortintakeprofessionals.com">admin@tortintakeprofessionals.com</a>. mike@themedialab.agency is the recovery email for this account. If you don't recognize this account, remove &lt;http...
Requester
<a href="mailto:no-reply@accounts.google.com">no-reply@accounts.google.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-01 15:12:13

.

Description
This is a copy of a security alert sent to <a href="mailto:admin@tortintakeprofessionals.com">admin@tortintakeprofessionals.com</a>. mike@themedialab.agency is the recovery email for this account. If you don't recognize this account, remove &lt;http...
Requester
<a href="mailto:no-reply@accounts.google.com">no-reply@accounts.google.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-01 16:53:54

.

Description
This is a copy of a security alert sent to <a href="mailto:admin@tortintakeprofessionals.com">admin@tortintakeprofessionals.com</a>. mike@themedialab.agency is the recovery email for this account. If you don't recognize this account, remove &lt;http...
Requester
<a href="mailto:no-reply@accounts.google.com">no-reply@accounts.google.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-01 16:55:58

.

Description
This is a copy of a security alert sent to <a href="mailto:admin@tortintakeprofessionals.com">admin@tortintakeprofessionals.com</a>. mike@themedialab.agency is the recovery email for this account. If you don't recognize this account, remove &lt;http...
Requester
<a href="mailto:no-reply@accounts.google.com">no-reply@accounts.google.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-01 16:56:09

.

Description
This is a copy of a security alert sent to <a href="mailto:admin@tortintakeprofessionals.com">admin@tortintakeprofessionals.com</a>. mike@themedialab.agency is the recovery email for this account. If you don't recognize this account, remove &lt;http...
Requester
<a href="mailto:no-reply@accounts.google.com">no-reply@accounts.google.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-01 16:59:02

.

Description
This is a copy of a security alert sent to <a href="mailto:admin@tortintakeprofessionals.com">admin@tortintakeprofessionals.com</a>. mike@themedialab.agency is the recovery email for this account. [image: Google] Recovery email was changed for yo...
Requester
<a href="mailto:no-reply@accounts.google.com">no-reply@accounts.google.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-01 17:04:59

.

Description
<a href="mailto:admin@tortintakeprofessionals.com">admin@tortintakeprofessionals.com</a> has requested to automatically forward mail to your email address <a href="mailto:help@shield-legal.com">help@shield-legal.com</a>. To allow <a href="mailto:admin@tortintakeprofessionals.com">admin@tortintakeprofessionals.com</a> to automatically forward ...
Requester
<a href="mailto:forwarding-noreply@google.com">forwarding-noreply@google.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-01 17:09:53

.

Description
Not given.
Requester
@Maximus
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-04-01 17:10:18

.

Description
Not given.
Requester
@Maximus
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-04-01 17:12:12

.

Description
Not given.
Requester
@Maximus
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-04-03 14:25:16

.

Description
Hey Team, We've recently seen an increase of attempted phishing and scam attacks targeting our employees. In light of this, we'd like to give you some basic things to know and watch out for. ...
Requester
@Mike
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-03 14:25:24

.

Description
Hey Team, We've recently seen an increase of attempted phishing and scam attacks targeting our employees. In light of this, we'd like to give you some basic things to know and watch out for. ...
Requester
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-03 14:26:30

.

Description
Hey Team, We've recently seen an increase of attempted phishing and scam attacks targeting our employees. In light of this, we'd like to give you some basic things to know and watch out for. ...
Requester
@Mike
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-03 14:34:29

.

Description
Hey Team, We've recently seen an increase of attempted phishing and scam attacks targeting our employees. In light of this, we'd like to give you some basic things to know and watch out for. ...
Requester
<a href="mailto:admin@tortintakeprofessionals.com">admin@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-04 10:24:31

.

Description
PD 76 Terminated 1/31/24 
Requester
@Alicia
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-04 10:26:13

.

Description
Job abandonment 2/5/24  Please keep your email address, I reuse these for new employees  
Requester
@Alicia
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-04 10:27:09

.

Description
 Resigned 2/2/2024   Please keep emails, as I reuse these for new employees 
Requester
@Alicia
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-04 10:28:19

.

Description
PD 214 Job abandonment 3/6/24  Please keep email addresses as I reuse these for new employees 
Requester
@Alicia
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-04 10:29:05

.

Description
PD 220 - resigned 3/225/2024  Please keep email addresses as I reuse these for new employees 
Requester
@Alicia
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-04 10:30:39

.

Description
 resigned 1/22/24   Please keep email address as I reuse these for new employees 
Requester
@Alicia
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-04 10:32:28

.

Description
Resigned 12/01/24  Please keep email address as I reuse these for new employees 
Requester
@Alicia
Agent
No Agent
Status
Open
Priority
Low
monday.com
2024-04-04 11:20:05

The status of API integration "Human Trafficking - Babin Law - Babin Law - Shield Legal" has changed to In Progress ▪️Assigned to: dwight@shield-legal.com ▪️Target Date: April 11th 2024

Freshdesk
2024-04-04 17:06:24

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-09 10:15:51

.

Description
Reset Renee Wilmot's password
Requester
@Tony
Agent
@Mike
Status
Open
Priority
High
✅ Mike
Freshdesk
2024-04-09 10:17:25

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
✅ Mike
Freshdesk
2024-04-09 10:17:25

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
✅ Mike
Freshdesk
2024-04-09 13:54:41

.

Description
Good morning, Can we please get Gmail accounts and Tort Intake Professional email accounts set up for the following CSP employees? Sienna Stebritz - <a href="mailto:SiennaMarie2011@yahoo.com">SiennaMarie2011@yahoo.com</a> - <tel:702.806.5618|702.806.5618>...
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-09 14:10:41

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-04-09 14:10:46

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-04-09 14:11:35

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-04-09 14:12:05

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-04-09 14:12:20

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-04-09 14:12:31

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-04-09 14:12:41

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-04-09 14:13:35

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-04-09 14:13:36

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-04-09 14:14:18

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-04-09 14:14:30

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-04-09 14:15:11

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-04-09 16:43:27

.

Description
Freshdesk: A support ticket has been assigned to you: *Ticket ID:* 218 *Type:* Accounts gt; New Account *Submitted by:* Brittany Barnett (Tort Intake Professionals) *Subject:* Dennis Shaull *Vie...
Requester
@Mike
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-09 19:39:54

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-04-09 19:39:54

.

Description
Notification from Google Google Workspace Image This New user added alert is to inform you that a new user has been added to your domain. The alert details include: User: S...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-04-09 19:40:05

.

Description
Notification from Google Google Workspace Image This Reporting rule alert is to inform you that specific activity occurred based on a custom reporting rule. The alert details in...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
<a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a>
Status
Pending
Priority
Low
Freshdesk
2024-04-10 11:56:53

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-10 12:40:23

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-10 12:52:54

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-11 08:46:52

.

Description
[image: Google] A new sign-in on Linux <a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a> We noticed a new sign-in to your Google Account on a Linux device. If this was you, you don’t need to do anything. If not, we’ll...
Requester
<a href="mailto:no-reply@accounts.google.com">no-reply@accounts.google.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-11 13:07:41

.

Description
Good Morning, Could we please add <a href="mailto:qa70@tortintakeprofessionals.com">qa70@tortintakeprofessionals.com</a> to receive the call-out emails? 
Requester
@Alicia
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-11 17:12:48

.

Description
[image: Google] A new sign-in on Linux <a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a> We noticed a new sign-in to your Google Account on a Linux device. If this was you, you don’t need to do anything. If not, we’ll...
Requester
<a href="mailto:no-reply@accounts.google.com">no-reply@accounts.google.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-12 11:06:55

.

Description
---------- Forwarded message --------- From: &lt;connie@hrdepartment.net&gt; Date: Thu, Apr 11, 2024 at 10:49 AM Subject: Balance of New Hires Starting At Tort on Monday April 15th To: Jesse J. Canoy...
Requester
<a href="mailto:connie@hrdepartment.net">connie@hrdepartment.net</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-12 11:08:57

.

Description
Hello, It seems that the reported issue has been successfully resolved. Thank you for looking into it. Now, the case is considered to be closed. If any further report is received, the corr...
Requester
<a href="mailto:legalandabuse@namecheap.com">legalandabuse@namecheap.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-12 11:28:32

.

Description
Hello, It seems that the reported issue has been successfully resolved. Thank you for looking into it. Now, the case is considered to be closed. If any further report is received, the corr...
Requester
<a href="mailto:legalandabuse@namecheap.com">legalandabuse@namecheap.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-12 14:04:14

.

Description
<https://shieldjusticeteam.com/roundup-cases/>
Requester
@Caleb Peters
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-12 14:15:56

.

Description
Not given.
Requester
@Caleb Peters
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-13 10:27:08

.

Description
[image: Google] New passkey added to your account <a href="mailto:mike@shield-legal.com">mike@shield-legal.com</a> If you didn’t add a passkey, someone might be using your account. Check and secure your account now. Check activity ...
Requester
<a href="mailto:no-reply@accounts.google.com">no-reply@accounts.google.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-13 23:22:02

.

Description
Hello Marc, We are contacting you from the Namecheap Legal and Abuse Team regarding your “themedialaboratory” Namecheap account. It has come to our attention that phishing content is display...
Requester
<a href="mailto:legalandabuse@namecheap.com">legalandabuse@namecheap.com</a>
Agent
@Mike
Status
Open
Priority
Urgent
Freshdesk
2024-04-14 09:50:19

.

Description
Hello, Let us apologize for the delay in replying, and thank you for your patience. We confirm that the reported content has been removed. Thank you for looking into the issue. Now, the ...
Requester
<a href="mailto:legalandabuse@namecheap.com">legalandabuse@namecheap.com</a>
Agent
@Mike
Status
Open
Priority
Urgent
Freshdesk
2024-04-15 15:21:39

.

Description
Hi Mike, we are trying to get a new agent logged into slack under LV Agent 301 and we received a message saying "couldn't sign in." I'm pretty sure this was a previously used Slack account, we just...
Requester
<a href="mailto:bree@tortintakeprofessionals.com">bree@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-15 15:23:10

.

Description
Gannon Baca will now need to receive the Slack verification code emails as he will be assisting with training.
Requester
<a href="mailto:bree@tortintakeprofessionals.com">bree@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-17 10:48:14

.

Description
Not given.
Requester
@Caleb Peters
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-17 11:07:46

.

Description
Hi Mike, When trying to login to this site to update plugins I get this error. Thanks <https://usaconsumernetwork.com/wp-admin/> There has been a critical error on this website. Please check your sit...
Requester
@Mark Hines
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-17 16:51:02

.

Description
Good afternoon! Gannon Baca is now the Assistant Trainer and will need to receive the <a href="mailto:attendance@tortintakeprofessionals.com">attendance@tortintakeprofessionals.com</a> emails and the WIP/FLAGGED/DECLINED emails as well. Thank you!
Requester
<a href="mailto:bree@tortintakeprofessionals.com">bree@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-18 09:56:12

.

Description
---------- Forwarded message --------- From: &lt;connie@hrdepartment.net&gt; Date: Wed, Apr 17, 2024 at 5:52 PM Subject: New Hires for Monday April 22, 2024 Pollock Office To: Jesse J. Canoy Jr. &lt;jes...
Requester
<a href="mailto:connie@hrdepartment.net">connie@hrdepartment.net</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-18 14:43:51

.

Description
Hi there, I am not sure if I sent this so please disregard if I did. We have two new hires starting next week: We have a new employee starting on April 22nd and 23rd at the Pollock office. ...
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-19 09:41:59

.

Description
reset email password
Requester
@Tony
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-19 13:54:37

.

Description
One of my employees was logged out of their email account and is having trouble logging back in.  The password reset page told her to contact an administrator.  Email for user is courtney@tortintak...
Requester
@Brittany Barnett
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-19 15:33:58

.

Description
Not given.
Requester
<a href="mailto:lalacron@dicellolevitt.com">lalacron@dicellolevitt.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-20 17:06:00

.

Description
Hi Mike, Can you set these websites up please. You can use the same method we have been using lately if that works for you. Thanks <a href="http://firejusticegroup.com">firejusticegroup.com</a> <a href="http://myfireclaim.com">myfireclaim.com</a> <a href="http://uswildfirelaw.com">uswildfirelaw.com</a> Mark
Requester
@Mark Hines
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-21 23:10:15

.

Description
Hi Mike,  Can you fix the forms on this site please. I need to add forms to it Monday.  We have not updated it yet and I need to add new forms. Thank You <https://wildfirejusticegroup.com/> Cri...
Requester
@Mark Hines
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-22 09:38:09

.

Description
Hey Team, This is the ticket/email thread for your Personal Injury integration. To help us keep things organized, let's please use this ticket solely for this integration. We already hav...
Requester
@Mike
Agent
No Agent
Status
Open
Priority
Low
monday.com
2024-04-22 09:47:46

The status of API integration "Personal Injury LSA - ACTS - ACTS - Shield Legal" has changed to In Progress ▪️Assigned to: dwight@shield-legal.com ▪️Target Date: April 29th 2024

Freshdesk
2024-04-22 10:48:42

.

Description
Not given.
Requester
<a href="mailto:lalacron@dicellolevitt.com">lalacron@dicellolevitt.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-22 20:51:31

.

Description
Hi Mike, Can you set this up as well. Same as usual. Thanks I was going to add it to the others but was not sure if you would just rather a new ticket.  Thanks again. <a href="http://masstortmind.com">masstortmind.com</a>
Requester
@Mark Hines
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-23 17:12:38

.

Description
Hi Mike,  More Domains. Yay. lol  <a href="http://gaminglawgroup.com">gaminglawgroup.com</a> Can you please set this first one up with the tax site. Then after I build this first one, I would like to use it to copy over to the other sit...
Requester
@Mark Hines
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-23 18:12:59

.

Description
Hi Mike, I am reposting this because Cam kept adding domains.  More Domains. Sorry. Don't kill the messenger. Can you please set this first one up with the tax site tomorrow. Then after I bui...
Requester
@Mark Hines
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-24 14:43:00

.

Description
Hi everyone, We have a new employee starting on May 13th in the Pollock office. Name: Ahsan Tebha Position: Data Engineer Company:Shield Legal Reports to: Mike Everheart Contact Informati...
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
No Agent
Status
Open
Priority
Low
monday.com
2024-04-24 16:06:36

The status of API integration "Auto Accidents LSA - ACTS - ACTS - Shield Legal" has changed to In Progress ▪️Assigned to: dwight@shield-legal.com ▪️Target Date: May 1st 2024

Freshdesk
2024-04-24 17:04:23

.

Description
Hey Team, This is the ticket/email for the Auto Accident integration.  We're mapping out the fields now. Our goal is to send you a test lead for verification by tomorrow afternoon. ...
Requester
@Mike
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-26 12:17:27

.

Description
Not given.
Requester
@Caleb Peters
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-26 13:14:29

.

Description
Hey Team, This is the ticket for your School Negligence integration, which we will be starting on shortly. I've attached the API workbook that includes the UDFs. [<https://drive-thir>...
Requester
@Mike
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-26 13:53:38

.

Description
---------- Forwarded message --------- From: &lt;connie@hrdepartment.net&gt; Date: Thu, Apr 25, 2024 at 11:18 AM Subject: New Hires Pollock Office Monday April 29, 2024 To: Jesse J. Canoy Jr. &lt;jesse@...
Requester
<a href="mailto:connie@hrdepartment.net">connie@hrdepartment.net</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-04-26 15:55:44

.

Description
Hi Mike, Can I Please get this form set up on Zapier? Ozempic | Tiktok | Form 2 - Short | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-OzempicForm002 Thank you
Requester
@Jack Alt
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-26 15:56:34

.

Description
Hi Mike, Can I Please get this form set up on Zapier? Ozempic | Tiktok | Form 3 - Short | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-OzempicForm003 Thank you
Requester
@Jack Alt
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-26 15:57:06

.

Description
Hi Mike, Can I Please get this form set up on Zapier? Ozempic | Tiktok | Form 4 - Short | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-OzempicForm004 Thank you
Requester
@Jack Alt
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-26 15:57:44

.

Description
Hi Mike, Can I Please get this form set up on Zapier? Ozempic | Tiktok | Form 5 - Short | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-OzempicForm005 Thank you
Requester
@Jack Alt
Agent
<a href="mailto:dwight@shield-legal.com">dwight@shield-legal.com</a>
Status
Open
Priority
Low
Freshdesk
2024-04-26 15:58:14

.

Description
Hi Mike, Can I Please get this form set up on Zapier? Ozempic | Tiktok | Form 6 - Short | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-OzempicForm006 Thank you
Requester
@Jack Alt
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-26 15:58:48

.

Description
Hi Mike, Can I Please get this form set up on Zapier? Ozempic | Tiktok | Form 7 - Short | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-OzempicForm007 Thank you
Requester
@Jack Alt
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-26 16:52:30

.

Description
Hi Mike, Can I Please get this form set up on Zapier? Camp Lejeune | Tiktok | Form 6 Short | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-CampLejFormShrt006 Thank you
Requester
@Jack Alt
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-26 16:52:57

.

Description
Hi Mike, Can I Please get this form set up on Zapier? Camp Lejeune | Tiktok | Form 7 Short | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-CampLejFormShrt007 Thank you
Requester
jack@themedialab.agency
Agent
<a href="mailto:dwight@shield-legal.com">dwight@shield-legal.com</a>
Status
Open
Priority
Low
Freshdesk
2024-04-26 16:53:54

.

Description
Hi Mike, Can I Please get this form set up on Zapier? Camp Lejeune | Tiktok | Form 8 Short | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-CampLejFormShrt008 Thank you
Requester
@Jack Alt
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-26 16:54:26

.

Description
Hi Mike, Can I Please get this form set up on Zapier? Camp Lejeune | Tiktok | Form 9 Short | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-CampLejFormShrt009 Thank you
Requester
@Jack Alt
Agent
<a href="mailto:dwight@shield-legal.com">dwight@shield-legal.com</a>
Status
Open
Priority
Low
Freshdesk
2024-04-26 16:54:53

.

Description
Hi Mike, Can I Please get this form set up on Zapier? Camp Lejeune | Tiktok | Form 10 Short | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-CampLejFormShrt010 Thank you
Requester
@Jack Alt
Agent
<a href="mailto:dwight@shield-legal.com">dwight@shield-legal.com</a>
Status
Open
Priority
Low
Freshdesk
2024-04-26 16:55:21

.

Description
Hi Mike, Can I Please get this form set up on Zapier? Camp Lejeune | Tiktok | Form 11 Short | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-CampLejFormShrt011 Thank you
Requester
@Jack Alt
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-26 17:24:03

.

Description
Hi everyone, We have a new employee starting with Shield Legal on May 6th. Name: Shane Latimer Position: Data Analyst Start Date: May 6th Location: Pollock Office, next to Nick McFadden E...
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
@Mike
Status
Open
Priority
Low
monday.com
2024-04-29 11:07:53

The status of API integration "School Negligence LSA - ACTS - ACTS - Shield Legal" has changed to In Progress ▪️Assigned to: dwight@shield-legal.com ▪️Target Date: May 6th 2024

Freshdesk
2024-04-29 13:06:39

.

Description
Great, thanks Joe! Let's schedule a time when Darrell and I are both available to get those extensions. Thanks, Nicholas McFadden Head of Business Intelligence Cell: + <tel:(714)851-3155|(714) 851-3155> Emai...
Requester
<a href="mailto:nickmcfadden@tortintakeprofessionals.com">nickmcfadden@tortintakeprofessionals.com</a>
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-04-30 12:48:02

.

Description
Not given.
Requester
@Caleb Peters
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-30 13:22:15

.

Description
Hi Mike, Can I Please get this form set up on Zapier? AFFF | Tiktok | Short Form 10 | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-AFFFShortForm010 Thank you
Requester
@Jack Alt
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-30 13:22:42

.

Description
Hi Mike, Can I Please get this form set up on Zapier? AFFF | Tiktok | Short Form 11 | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-AFFFShortForm011 Thank you
Requester
@Jack Alt
Agent
<a href="mailto:dwight@shield-legal.com">dwight@shield-legal.com</a>
Status
Open
Priority
Low
Freshdesk
2024-04-30 13:23:11

.

Description
Hi Mike, Can I Please get this form set up on Zapier? AFFF | Tiktok | Short Form 12 | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-AFFFShortForm012 Thank you
Requester
jack@themedialab.agency
Agent
<a href="mailto:dwight@shield-legal.com">dwight@shield-legal.com</a>
Status
Open
Priority
Low
Freshdesk
2024-04-30 13:23:46

.

Description
Hi Mike, Can I Please get this form set up on Zapier? AFFF | Tiktok | Short Form 13 | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-AFFFShortForm013 Thank you
Requester
@Jack Alt
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-30 14:33:51

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-30 14:34:16

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-30 14:34:39

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-30 14:34:54

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-04-30 14:35:12

.

Description
Not given.
Requester
maximus@themedialab.agency
Agent
<a href="mailto:dwight@shield-legal.com">dwight@shield-legal.com</a>
Status
Open
Priority
Low
Freshdesk
2024-05-01 11:47:51

.

Description
Not given.
Requester
<a href="mailto:lalacron@dicellolevitt.com">lalacron@dicellolevitt.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-01 16:29:34

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-01 16:29:57

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-01 16:30:11

.

Description
Not given.
Requester
@Maximus
Agent
<a href="mailto:dwight@shield-legal.com">dwight@shield-legal.com</a>
Status
Open
Priority
Low
Freshdesk
2024-05-01 16:30:26

.

Description
Not given.
Requester
maximus@themedialab.agency
Agent
<a href="mailto:dwight@shield-legal.com">dwight@shield-legal.com</a>
Status
Open
Priority
Low
Freshdesk
2024-05-01 16:30:40

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-02 12:27:44

.

Description
Good morning, Do you have a spreadsheet that shows assigned email addresses to all Tort Intake Professional staff? I want to send an email to all TIP employees, but not to their personal email...
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-02 17:56:48

.

Description
Thank you!
Requester
@Brittany Barnett
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-02 17:59:06

.

Description
Thank you!
Requester
@Brittany Barnett
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-02 18:00:29

.

Description
Thank you!
Requester
@Brittany Barnett
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-03 10:39:11

.

Description
Notification from Google Google Workspace Image This New user added alert is to inform you that a new user has been added to your domain. The alert details include: User: S...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-05-03 12:37:33

.

Description
Not given.
Requester
@Caleb Peters
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-03 15:11:06

.

Description
Would it be possible to create a Tort Intake Professionals general email account that we could add future medical records specialist to, similar to how we have the qaagent@tortintakeprofessionals.c...
Requester
<a href="mailto:bree@tortintakeprofessionals.com">bree@tortintakeprofessionals.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-03 16:34:42

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-03 16:35:02

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-03 16:35:42

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-03 19:44:14

.

Description
Hi, Can I Please get this form set up on Zapier? AFFF | Tiktok | Short Form 14 | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-AFFFShortForm014 Thank you
Requester
@Jack Alt
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-06 12:04:45

.

Description
Good morning Mike, Can I please get a Tort Intake Professionals email account set up for the following new hire in the Account Specialist Department? James Marroquin: Email: <a href="mailto:Jmar3789@gmail.co">Jmar3789@gmail.co</a>...
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-06 14:16:04

.

Description
Hi Mike, Can we get a Tort Intake email address set up for the following new employee? Martin Ramos: Email <a href="mailto:martin.alex_2010@yahoo.com">martin.alex_2010@yahoo.com</a> - Phone: <tel:(702)300-4399|(702) 300-4399> Best Regards, Shellie -- ...
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
No Agent
Status
Open
Priority
Low
monday.com
2024-05-06 16:35:13

The status of API integration "Property Damage LSA - ACTS - ACTS - Shield Legal" has changed to In Progress ▪️Assigned to: dwight@shield-legal.com ▪️Target Date: May 13th 2024

Freshdesk
2024-05-06 16:39:31

.

Description
Hey Team, This is the ticket for your property damage integration. I've attached the UDFs for reference. [<https://drive-thirdparty.googleusercontent.com/16/type/application/vnd.google-apps.s>...
Requester
@Mike
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-06 18:06:05

.

Description
Hi: Just getting set for the next integrations. Here are the UDFs for the following Case Types. 1. Insurance Bad Faith 2. Construction Defect 3. Birth Injury 4. Other Plea...
Requester
<a href="mailto:rfranklin@actslaw.com">rfranklin@actslaw.com</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-06 22:45:12

.

Description
Hi Mike, Can I Please get this form set up on Zapier? Camp Lejeune | Tiktok | Form 12 Short | Jack For S1 lets use PL-Tiktok_MB-JA_CMP-CampLejFormShrt012 Thank you
Requester
@Jack Alt
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-07 10:25:13

.

Description
Mike, Please set up emails for the following Brandon Viers Ryan Johnson They are both call managers. Regards, Tony
Requester
@Tony
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-07 11:43:23

.

Description
Good Morning, Can we reset the password for qa220@tortintakeprofessionals.com Please 
Requester
@Alicia
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-07 13:47:11

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-07 13:47:38

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-07 13:48:02

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-07 15:20:54

.

Description
Hi there, Can we please get a TIP email account set up for Aidan Celeste.? He is in the Account Service Specialist team with Alan Gil. Moving forward, Alan has requested that new hires on this...
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-07 16:17:18

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-07 16:18:56

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-07 16:19:32

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-08 02:13:07

.

Description
Not given.
Requester
@Jack Alt
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-08 02:13:26

.

Description
Not given.
Requester
@Jack Alt
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-08 02:13:52

.

Description
Not given.
Requester
@Jack Alt
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-08 12:37:17

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-08 12:37:41

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-08 12:38:04

.

Description
Not given.
Requester
@Maximus
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-08 16:47:17

.

Description
Hi Mike,  Can you set these up please. You can use <a href="http://gaminglawgroup.com">gaminglawgroup.com</a>. It's the same scenario where they will all be the same so if you can set up one first and then copy the others once I build i...
Requester
@Mark Hines
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-09 15:00:39

.

Description
Not given.
Requester
@Caleb Peters
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-10 11:31:47

.

Description
Not given.
Requester
@Caleb Peters
Agent
@Dwight Thomas
Status
Open
Priority
Low
Freshdesk
2024-05-10 16:14:21

.

Description
---------- Forwarded message --------- From: &lt;connie@hrdepartment.net&gt; Date: Thu, May 9, 2024 at 10:29 AM Subject: New Hires Pollock Office Monday May 13, 2024 To: Jesse J. Canoy Jr. &lt;jesse@leg...
Requester
<a href="mailto:connie@hrdepartment.net">connie@hrdepartment.net</a>
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-10 16:16:23

.

Description
Notification from Google Google Workspace Image This New user added alert is to inform you that a new user has been added to your domain. The alert details include: User: A...
Requester
<a href="mailto:google-workspace-alerts-noreply@google.com">google-workspace-alerts-noreply@google.com</a>
Agent
@Mike
Status
Pending
Priority
Low
Freshdesk
2024-05-10 16:30:16

.

Description
Hello, Christian R. Rogers has been terminated from the account specialist team. Please shut down his accounts. Best Regards, Shellie -- Shellie Mooney HR Director shellie@hrdepartme...
Requester
<a href="mailto:shellie@hrdepartment.net">shellie@hrdepartment.net</a>
Agent
@Mike
Status
Open
Priority
Low
Freshdesk
2024-05-13 13:15:58

.

Description
Good morning, Can we set up a new email address for a new agent that started last week.  <a href="mailto:QA227@tortintakeprofessionals.com">QA227@tortintakeprofessionals.com</a>  Thank you 
Requester
@Alicia
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-14 12:07:38

.

Description
Hey Team, This is the ticket for your Insurance Bad Faith LSA integration. I've attached the API workbook for everyone's reference. [<https://drive-thirdparty.googleusercontent.com/16/typ>...
Requester
@Mike
Agent
No Agent
Status
Open
Priority
Low
Freshdesk
2024-05-14 12:21:41

.

Description
Good morning, Could we please add <a href="mailto:amanda@tortintakeprofessionals.com">amanda@tortintakeprofessionals.com</a> to receive the attendance call-out emails, please  Thank you 
Requester
@Alicia
Agent
No Agent
Status
Open
Priority
Low
monday.com
2024-05-15 11:26:18

The status of API integration "Insurance Bad Faith LSA - ACTS - ACTS - Shield Legal" has changed to In Progress ▪️Assigned to: dwight@shield-legal.com, Ahsan Tebha ▪️Target Date: May 22nd 2024

monday.com
2024-06-10 11:49:51

The status of API integration "Construction Defect LSA - ACTS - ACTS - Shield Legal" has changed to In Progress ▪️Assigned to: Dwight Thomas, Ahsan Tebha ▪️Target Date: June 17th 2024

monday.com
2024-06-19 11:12:59

The status of API integration "Birth Injury - ACTS - ACTS - Shield Legal" has changed to In Progress ▪️Assigned to: Dwight Thomas, Ahsan Tebha ▪️Target Date: June 26th 2024

Mike (mike@shield-legal.com)
2024-06-19 11:15:42

@Mike has left the channel

monday.com
2024-06-26 17:47:06

The status of API integration "PFAS Water Contamination - Baypoint - ELG - Shield Legal" has changed to In Progress ▪️Assigned to: Dwight Thomas, Ahsan Tebha ▪️Target Date: July 3rd 2024

monday.com
2024-07-31 18:01:02

The status of API integration "CA Juvenile Hall Abuse - Miller - DK Law - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: August 7th 2024

monday.com
2024-07-31 18:01:02

The status of API integration "CA Juv Hall Abuse - Miller - Woods - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: August 7th 2024

monday.com
2024-07-31 18:01:02

The status of API integration "CA Juvenile Hall Abuse - Miller - Van - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: August 7th 2024

monday.com
2024-07-31 18:01:02

The status of API integration "CA Juvenile Hall Abuse - Miller - Mattar - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: August 7th 2024

monday.com
2024-07-31 18:01:03

The status of API integration "CA Juvenile Hall Abuse - Miller - Goldenfarb - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: August 7th 2024

monday.com
2024-07-31 18:01:06

The status of API integration "CA Juvenile Hall Abuse - Miller - Nielsen - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: August 7th 2024

monday.com
2024-07-31 18:01:18

The status of API integration "Paraquat - AWD - Wagstaff - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: August 7th 2024

monday.com
2024-08-05 12:15:56

The status of API integration "Medical Malpractice - ACTS - SIL - ACTS" has changed to In Progress ▪️Assigned to: Dwight Thomas ▪️Target Date: August 12th 2024

monday.com
2024-08-06 13:25:44

The status of API integration "Chowchilla - ACTS - Forman - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: August 13th 2024

monday.com
2024-08-06 13:26:09

The status of API integration "Chowchilla - ACTS/DL - Flatirons - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: August 13th 2024

monday.com
2024-08-06 13:26:19

The status of API integration "Chowchilla - ACTS - Levinson (TC) - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: August 13th 2024

monday.com
2024-08-08 12:41:50

The status of API integration "PA Juv Hall Abuse - Lakin/AFG - Levinson - Shield Legal" has changed to In Progress ▪️Assigned to: Dwight Thomas ▪️Target Date: August 15th 2024

monday.com
2024-08-09 12:51:23

The status of API integration "CA Juv Hall Abuse - ACTS - SIL - ACTS" has changed to In Progress ▪️Assigned to: ▪️Target Date: August 16th 2024

monday.com
2024-08-09 13:47:55

The status of API integration "Rosemead High School Abuse - ACTS" has changed to In Progress ▪️Assigned to: ▪️Target Date: August 16th 2024

monday.com
2024-08-21 11:28:05

The status of API integration "Asbestos - Vogelzang Law - Vogelzang Law - Shield Legal" has changed to In Progress ▪️Assigned to: Dwight Thomas ▪️Target Date: August 28th 2024

monday.com
2024-08-22 13:27:09

The status of API integration "NEC - AWD - Wagstaff - Shield Legal" has changed to In Progress ▪️Assigned to: Dwight Thomas ▪️Target Date: August 29th 2024

monday.com
2024-08-22 15:11:50

The status of API integration "Asbestos - BG - Levinson - Shield Legal" has changed to In Progress ▪️Assigned to: Dwight Thomas ▪️Target Date: August 29th 2024

monday.com
2024-08-27 12:55:33

The status of API integration "Asbestos - Vogelzang Law - Vogelzang Law - Shield Legal" has changed to In Progress ▪️Assigned to: Dwight Thomas ▪️Target Date: September 3rd 2024

monday.com
2024-09-09 17:00:09

The status of API integration "Bard PowerPort - Bay Point - Simmons - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: September 16th 2024

monday.com
2024-09-10 11:39:18

The status of API integration "LA Juvenile Hall Abuse TV - ACTS - DL/Flatirons - Shield Legal" has changed to In Progress ▪️Assigned to: Dwight Thomas ▪️Target Date: September 17th 2024

monday.com
2024-09-16 10:56:24

The status of API integration "CA Juv Hall Abuse - Miller - Onder - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: September 23rd 2024

monday.com
2024-09-18 08:59:17

The status of API integration "Sokolove - Sokolove Call Center - Shield Legal" has changed to In Progress ▪️Assigned to: Ryan Vaspra, Mark Maniora, Nicholas Ward, nickmcfadden@tortintakeprofessionals.com ▪️Target Date: September 25th 2024

monday.com
2024-09-19 11:24:52

The status of API integration "PA Juvenile Hall Abuse - Lakin - Lakin - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: September 26th 2024

monday.com
2024-09-23 11:22:56

The status of API integration "CA Juvenile Hall Abuse - Miller - Goldwater - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: September 30th 2024

monday.com
2024-10-01 12:52:18

The status of API integration "Chowchilla - ACTS - Levinson (TC) - Shield Legal" has changed to In Progress ▪️Assigned to: ▪️Target Date: October 8th 2024