Joe Santana (jsantana@shield-legal.com)
2024-06-19 12:42:36

GM mark, Joe Santana here, New question for you

Joe Santana (jsantana@shield-legal.com)
2024-06-19 12:43:41

I'm messaging with Lupe, with the VSS Group, she is talking about not receiving the emails, for the "BG & ACTS Sex Abuse complete interviews" and that you manage the list for that?

Mark Maniora (markmaniora@shield-legal.com)
2024-06-19 12:43:54

Good morning Joe,

Mark Maniora (markmaniora@shield-legal.com)
2024-06-19 12:43:55

yes

Mark Maniora (markmaniora@shield-legal.com)
2024-06-19 12:44:15

I sent her a screenshot of the emails with her email on it. So I was starting to think something is wrong with her email?

Mark Maniora (markmaniora@shield-legal.com)
2024-06-19 12:45:16
Mark Maniora (markmaniora@shield-legal.com)
2024-06-19 12:46:03

Here is the screenshot that shows her email on it. So not sure where the disconnect is

Joe Santana (jsantana@shield-legal.com)
2024-06-19 12:46:15

got it will check on it further

Mark Maniora (markmaniora@shield-legal.com)
2024-06-19 12:46:29

thanks, let me know if I need to make any changes and I will

Joe Santana (jsantana@shield-legal.com)
2024-06-19 12:46:48

copy

Joe Santana (jsantana@shield-legal.com)
2024-06-19 13:57:36

alright so this subject "BG - Sex Abuse - IL/MD/MI: has NOT been received by the server for lupe@tort which should indicate, it was never sent, vs it being blocked or rejected

Joe Santana (jsantana@shield-legal.com)
2024-06-19 13:57:46

it has been received by others

Joe Santana (jsantana@shield-legal.com)
2024-06-19 13:59:21

Please check however that list is formed/sent

Joe Santana (jsantana@shield-legal.com)
2024-06-19 14:01:39

maybe easiest thing is to remove/save/re-add her ?

Joe Santana (jsantana@shield-legal.com)
2024-06-19 14:01:49

I haven't worked with Lawruller, at all

Mark Maniora (markmaniora@shield-legal.com)
2024-06-19 14:01:57

ok I will do that and try again

Mark Maniora (markmaniora@shield-legal.com)
2024-06-19 14:02:15

the other people on that email are getting it which is whats weird

Mark Maniora (markmaniora@shield-legal.com)
2024-06-19 14:02:23

it's just Lupe that is not getting it

Joe Santana (jsantana@shield-legal.com)
2024-06-19 17:21:30

How did this/that go?

Mark Maniora (markmaniora@shield-legal.com)
2024-06-19 17:24:37

She still is not getting them. So I just created a whole new campaign in lawruler and it Only has her email on it. I’ll see if she gets the next email that goes out

Joe Santana (jsantana@shield-legal.com)
2025-01-06 14:01:10

GM mark, whooops... GA now...

Joe Santana (jsantana@shield-legal.com)
2025-01-06 14:01:53

Can your laptop be available for a quick security update/change? it will possibly momentarily interrupt connections but restore just as quick in a moment

Mark Maniora (markmaniora@shield-legal.com)
2025-01-06 14:02:38

Hi Joe, yes that is fine

Joe Santana (jsantana@shield-legal.com)
2025-01-06 14:02:57

ok "right now" ?

Mark Maniora (markmaniora@shield-legal.com)
2025-01-06 14:03:06

yep

Joe Santana (jsantana@shield-legal.com)
2025-01-06 14:05:52

alright, should be good, please LMK should you encounter any issues, not required, but it would be best, at your convenance to restart the computer

Mark Maniora (markmaniora@shield-legal.com)
2025-01-06 14:06:22

Ok ill restart, thank you

Joe Santana (jsantana@shield-legal.com)
2025-04-24 17:41:28

Good afternoon Mark - In working with Tim Bellamy about this TCR Registration matter, they are looking for an average, per month about how many Campaigns we start up... I know it varies, but could you give me a rough/average estimate? Thank you!

👍 Joe Santana
Mark Maniora (markmaniora@shield-legal.com)
2025-04-24 17:43:00

Yes I can take a look and see how many we average

👍 Joe Santana
Mark Maniora (markmaniora@shield-legal.com)
2025-04-25 10:07:06

Good morning @Joe Santana. So for this year, so far we are averaging about 17 new campaign setups a month

Joe Santana (jsantana@shield-legal.com)
2025-04-28 14:58:22

Thank you Mark!

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 13:20:18

Hi @Joe Santana, do we have Adobe PDF? Any chance I can get it on my laptop?

Joe Santana (jsantana@shield-legal.com)
2025-05-16 13:21:42

Sure, Is it something you need on an ongoing basis? Or temporary fix?

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 13:22:12

I'd love to have it going forward, makes it easy to see any of our retainers, etc.

Joe Santana (jsantana@shield-legal.com)
2025-05-16 13:25:15

for viewing or editing?

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 13:25:39

editing

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 13:25:49

I think I have it for viewing already?

Joe Santana (jsantana@shield-legal.com)
2025-05-16 13:31:59

I was just asking since you mentioned "seeing retainers"

Joe Santana (jsantana@shield-legal.com)
2025-05-16 13:32:27

I think I have an available license, stdby

Joe Santana (jsantana@shield-legal.com)
2025-05-16 13:35:25

Check your email

Joe Santana (jsantana@shield-legal.com)
2025-05-16 13:35:46

it's best to advise to save/close everything, and at a minimum logoff/on again, if not restart before installing

Joe Santana (jsantana@shield-legal.com)
2025-05-16 13:35:54

it's a bit of a beast and likes to complain

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 13:36:13

ok thank you very much

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 13:36:19

nothing in my email yet, but I will keep an eye out

Joe Santana (jsantana@shield-legal.com)
2025-05-16 13:41:18

let me help that along... sometimes I don't get when Adobe triggers on their own

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 13:41:25

I got it

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 13:41:35

just got in, and looks like I should be okay now

Joe Santana (jsantana@shield-legal.com)
2025-05-16 13:43:18

oh ok

Joe Santana (jsantana@shield-legal.com)
2025-05-16 13:43:21

std-by

Joe Santana (jsantana@shield-legal.com)
2025-05-16 13:44:16

you can ignore at least 1 code from adobe, that was me trying to force it to send to you

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 13:46:17

it is not installing, I think I should try to restart

Joe Santana (jsantana@shield-legal.com)
2025-05-16 13:51:46

ok, lmk

Joe Santana (jsantana@shield-legal.com)
2025-05-16 13:51:56

like I said, it likes to complain

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 13:52:31

yep, its being difficult

Joe Santana (jsantana@shield-legal.com)
2025-05-16 14:02:51

I think I am going to have to jump on there and see what it's doing

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 14:03:02

ok thats fine

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 14:03:13

its counting down from 5 mins for admin approval

Joe Santana (jsantana@shield-legal.com)
2025-05-16 14:09:06

I dunno if you have time for this?

Joe Santana (jsantana@shield-legal.com)
2025-05-16 14:10:34

there was some background system stuff holding it up

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 14:10:58

Oh ok

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 14:11:18

I’m good right now. Not too busy and will get lunch when it’s done

Joe Santana (jsantana@shield-legal.com)
2025-05-16 14:13:55

sign in here please

Joe Santana (jsantana@shield-legal.com)
2025-05-16 14:14:10

this is the admin account on the computer at the moment

Joe Santana (jsantana@shield-legal.com)
2025-05-16 14:14:22

dunno if your user/password is too complicated to type in?

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 14:15:30

No it’s not

Joe Santana (jsantana@shield-legal.com)
2025-05-16 14:16:57

I deleted that password

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 14:17:03

ok

Joe Santana (jsantana@shield-legal.com)
2025-05-16 14:23:34

BRB

Joe Santana (jsantana@shield-legal.com)
2025-05-16 14:31:44

can you sign in and we'll see if we can fix adobe, otherwise it's going to have to be another time

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 14:32:15

Yep, I understand

Joe Santana (jsantana@shield-legal.com)
2025-05-16 14:33:24

sign into adobe

Joe Santana (jsantana@shield-legal.com)
2025-05-16 14:36:09

well at least like this you can use it, don't close that stuff, I'll keep an eye out for stuff, sorry about the hassle, I am hoping that I cleared the background items,that it will work now

Joe Santana (jsantana@shield-legal.com)
2025-05-16 14:36:32

im off the computer, or if you want to LOCK it and go to lunch and come back that's fine too

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 14:36:33

Ok sounds good

Mark Maniora (markmaniora@shield-legal.com)
2025-05-16 14:36:55

I’ll do that. Either way, thanks for trying

Joe Santana (jsantana@shield-legal.com)
2025-05-19 10:39:46

GM Mark, what's your schedule/computer availability this morning?

Mark Maniora (markmaniora@shield-legal.com)
2025-05-19 10:52:39

Good morning Joe, I am open all morning

Joe Santana (jsantana@shield-legal.com)
2025-05-19 11:31:05

Roger, I just got handed some hot items, I'll be getting through that stuff and get back with you

Joe Santana (jsantana@shield-legal.com)
2025-05-19 11:31:17

I take it that Adobe didn't change it's attitude?

Mark Maniora (markmaniora@shield-legal.com)
2025-05-19 11:38:01

adobe installed fine!

Mark Maniora (markmaniora@shield-legal.com)
2025-05-19 11:38:08

its good to go

Joe Santana (jsantana@shield-legal.com)
2025-05-19 12:55:16

Oh nice

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 12:17:08

message from LeadsPedia: Hey Mark,

We would recommend to use a transactional email like Sendgrid or Mailchimp.

The issue with gmail that we see is at some point the traffic will be blocked, as their system is not designed to send transactional email. Although the gmail may work for a little bit, it will end up being blocked as some point.

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 12:56:35

@Joe Santana I just got an email saying successful from SendGrid

Joe Santana (jsantana@shield-legal.com)
2025-05-23 12:57:59

correct, so that part is done... Next ?

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 12:58:13

let me test in leadspedia

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 13:01:53

seems to be having trouble

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 13:12:19

not sure if you can see, but I am chatting with LeadsPedia support too.

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 13:12:29

They can test from their side

Joe Santana (jsantana@shield-legal.com)
2025-05-23 13:23:27

update as needed please

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 13:24:28

ok I will

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 13:24:31

still working on it with them

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 13:40:02

@Joe Santana looks like the SendGrid set up is incorrect

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 13:40:47

its set up as leads.shield-legal.com

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 13:41:08

and it needs to be leads@shield-legal.com

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 13:42:22

I think when you went through the authentication process, it was entered without the @ sign

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 13:45:05

I think when you went through the authentication process, it was entered without the @ sign

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 13:52:39

at least that it what LeadsPedia thinks is wrong

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 14:16:55

@Joe Santana They are having trouble getting this to work and so am I still. Any ideas?

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 14:18:52

maybe just try a new google email address?

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 14:18:56

they have no clue

Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 14:19:41
Mark Maniora (markmaniora@shield-legal.com)
2025-05-23 15:27:01

E-Mail could not be sent! Mail Error: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Mark Maniora (markmaniora@shield-legal.com)
2025-06-04 17:11:24

view-source:https://www.salangolaw.com/camc-class-action-for-unnecessary-hernia-surgeries/

Salango Law
Written by
Ben Salango
Est. reading time
4 minutes