Ryan (ryan@themedialab.agency)
2024-01-08 12:04:56

@deleted-U05CTUBCP7E, are you back from the vacation yet? Want to see when I can get the 2023 PM and 2023 TIP End Of Year (EOY) retained cases reports from you like these?

FYI @Andy Rogers

BCL PM - Organic Cases opened in 2023 through 9-14-2023.xlsx
(UPDATED) TIP cases March 1, 2023 - October 9, 2023.xlsx
deleted-U05CTUBCP7E
2024-01-16 14:24:14

*Thread Reply:* The TIP cases spreadsheet, I can provide to you. The BCL PM spreadsheet doesn't look familiar to me. Was that originally from me? What specific info are you wanting for that one?

Ryan (ryan@themedialab.agency)
2024-01-16 16:58:49

*Thread Reply:* @deleted-U05CTUBCP7E, I did get it from you. Need same data as you give me in the BCL TIP version, by case type, how many are "retained" in summary tab. Plus having their raw data in a cases tab, I can then look at retained date and ensure I separate TIP Signed ones we count in the BLX supplied BCL dash to Jon and Jarret with more accuracy.

deleted-U05CTUBCP7E
2024-01-16 17:52:08

*Thread Reply:* Got it! Thank you for the clarification. I've reached out to Pintas because they will be able to provide me the details for the organic cases.

Ryan (ryan@themedialab.agency)
2024-01-17 09:11:27

*Thread Reply:* Thank you !

deleted-U05CTUBCP7E
2024-01-08 12:21:02

@Ryan I have just returned to the office today. I will work on getting these reports to you by the end of this week. Thank you.

Ryan (ryan@themedialab.agency)
2024-01-08 12:24:10

Thank you very much. Welcome back.

Ryan (ryan@themedialab.agency)
2024-01-11 13:36:36

@deleted-U05CTUBCP7E @deleted-U05CPGEJRD3, CTM has been recording Outbound calls since setup, you can see it here in the call log, where I filtered on Outbound Calls.

FYI @Andy Rogers

image.png
Ryan (ryan@themedialab.agency)
2024-01-11 16:25:40

@deleted-U05CPGEJRD3 @Andy Rogers @deleted-U069G4WMMD4 @deleted-U05CTUBCP7E @Adrienne Hester, here is the first draft of the new collaborative process for campaign launch. Feel free to give feedback, changes, additions, etc.

image.png
Adrienne Hester (adrienne@brandlytics.io)
2024-01-11 16:25:43

@Adrienne Hester has joined the channel

Ryan (ryan@themedialab.agency)
2024-01-15 09:41:10

Morning @deleted-U069G4WMMD4, please send me the list of social networks so I can review the best configuration in CTM before we meet. And sent you a request to push the time up a bit with a Shield conflict arising. FYI @Andy Rogers @Adrienne Hester.

deleted-U069G4WMMD4
2024-01-15 10:35:07

*Thread Reply:* Instagram, Twitter, Facebook and TikTok.

👏:skin_tone_4: Ryan
✅ Adrienne Hester
Ryan (ryan@themedialab.agency)
2024-01-15 16:20:43

@deleted-U069G4WMMD4, the new number for multi-platform social lead tracking:

or 1-888-4-CRUMP-4

FYI @Andy Rogers @Adrienne Hester @deleted-U05CPGEJRD3

✅ Adrienne Hester
deleted-U069G4WMMD4
2024-01-15 16:45:08

@Ryan https://linktr.ee

linktr.ee
Linktree: Link everything you are
Linktree makes room for all of you. Get everything you create, curate and share, wherever it’s scattered online, and put it back together again in one place – your Linktree – where it can be discovered with ease.
Original URL: https://linktr.ee
✅ Adrienne Hester
Ryan (ryan@themedialab.agency)
2024-01-15 16:47:44

@deleted-U05CTUBCP7E @deleted-U069G4WMMD4

This is all numbers that forward to Pintas Mullins, mostly general inquiry from the Home Page non-case specific pages.

tracking_numbers_2024-01-15_22-41-32_DTjxX680mgHmwNCumXzVpWb9WyW8ltgDKFD3ezdaML0.csv
deleted-U05CTUBCP7E
2024-01-15 16:51:58

@Ryan, can you also provide all the numbers forwarded to TIP? Including the case-specific ones. Thank you.

Ryan (ryan@themedialab.agency)
2024-01-15 17:01:43
tip_bcl_numbers.xlsx
deleted-U05CTUBCP7E
2024-01-16 14:35:06

@Ryan @Andy Rogers is the BCL Next Steps meeting not happening today?

Ryan (ryan@themedialab.agency)
2024-01-16 14:59:06

They are Thursdays, you may have an orphaned meeting on your Outlook calendar.

deleted-U05CTUBCP7E
2024-01-16 15:30:27

Okay, thank you. Yeah, I got the alert from outlook so I wasn't sure. I'll delete that.

🙏:skin_tone_4: Ryan
Ryan (ryan@themedialab.agency)
2024-01-18 09:34:38

@here, with Andy in conference in Miami and having our normal scheduled meetings every other Thursday, will push the meeting to next week.

Ryan (ryan@themedialab.agency)
2024-01-31 19:01:25

@deleted-U069G4WMMD4 Here is the Rite Aid Social Tracking Number unique to this campaign.

FYI @Andy Rogers @Adrienne Hester @LaToya

LaToya (latoya@brandlytics.io)
2024-01-31 19:01:34

@LaToya has joined the channel

Ryan (ryan@themedialab.agency)
2024-02-08 15:08:27

@deleted-U05CPGEJRD3 @deleted-U069G4WMMD4, FYI @Adrienne Hester @Andy Rogers and the Rite Aid insights. The site is actually ranking 2 and 3rd right now for the key search phrases but the search volume is just low from consumers:

image.png
✅ Adrienne Hester
Ryan (ryan@themedialab.agency)
2024-02-08 15:09:56
image.png
deleted-U069G4WMMD4
2024-02-08 15:19:02

Thanks for this.

🙏:skin_tone_4: Ryan
Ryan (ryan@themedialab.agency)
2024-02-08 15:24:55

@deleted-U069G4WMMD4, more for you:

This is Feb 6 and 7th compared to Feb 4th to 5th, 2 days over 2 days for Snoop Cereal. Organic social up 60%! 😎

image.png
Ryan (ryan@themedialab.agency)
2024-02-08 18:17:32

@deleted-U05CTUBCP7E, meant to ask how the P&M 2023 case report is coming?

Ryan (ryan@themedialab.agency)
2024-02-08 18:18:26

And @deleted-U05CPGEJRD3, also for the 21 non-mass-tort cases signed up organically you told me about, can I get the case file export from SA for that too? I want to update the BCL dashboard to reflect the actual cases closed in-house versus the mass-torts we signed up at TIP.

deleted-U05CTUBCP7E
2024-02-08 18:18:43

Thank you for reminding me. I will follow up with Pintas. The last time I communicated with them, they had an IT person working on getting it.

Ryan (ryan@themedialab.agency)
2024-02-08 18:19:00

Perfect, thank you! 😎

Ryan (ryan@themedialab.agency)
2024-02-13 13:31:52

@deleted-U05CTUBCP7E, FYI @Andy Rogers @Adrienne Hester @deleted-U069G4WMMD4

CTM's AI features summarized, chat AI bot could be tested for after-hours, open to discuss.

Chat AI - Website based chat bot • Could handle after-hours site visitors, all-hours visit triage with goal to generate more qualified leads from our traffic. • Has cost of $99 per month, plus $2.00 per conversation after 100 free chats.
• You can use CSVs to "teach it what to say and how to say it" so that documentation would need to be setup.
• The configuration looks complex so time and testing would need to be done on the staging site. • Replaces existing feature for Live Chat with Brittany and Mario AskAI - Reporting based chat bot • Allows you to ask any natural language question and get a concise ChatGPT powered answer, which can then be entered into a custom field for easy reporting. • Requires configuration listed here https://calltrackingmetrics.zendesk.com/hc/en-us/articles/13068462406413-AskAI • Has transcription costs noted from CTM: ◦ AskAI: Call Summary Additional Rates will Apply: Summarize your phone calls into two or three sentences Additional Rates will Apply (Further configuration is needed) ◦ AskAI: Qualified Lead Additional Rates will Apply: Determine if call activity is a qualified lead Additional Rates will Apply (Further configuration is required) • The configuration looks complex so time and testing would need to be done on the staging site.

deleted-U05CTUBCP7E
2024-02-14 13:38:35

@Ryan Are you in the office this week? I'd like to discuss this further. Thank you.

Ryan (ryan@themedialab.agency)
2024-02-14 14:04:34

I am, I’ll be in late today into Friday afternoon

👍:skin_tone_6: deleted-U05CTUBCP7E
Ryan (ryan@themedialab.agency)
2024-02-15 14:45:28

@deleted-U05CTUBCP7E, updated hold time to 5 minutes. FYI @deleted-U0679HSE82K

image.png
deleted-U05CTUBCP7E
2024-02-15 14:48:44

Great! Thank you.

deleted-U06K957RUGY
2024-02-15 15:40:51

@deleted-U06K957RUGY has joined the channel

deleted-U069G4WMMD4
2024-02-23 14:30:59

Happy Friday! @Adrienne Hester can you let me know if we have the UTM parameters created for tracking the calls from the social media number?

Adrienne Hester (adrienne@brandlytics.io)
2024-02-23 14:37:32

Happy Friday, @deleted-U069G4WMMD4! I will check with @Ryan.

Ryan (ryan@themedialab.agency)
2024-02-23 14:37:54

@deleted-U069G4WMMD4, sorry, I thought you were asking about other items on the to do list. Which number do you want setup with UTMs @deleted-U069G4WMMD4?

deleted-U069G4WMMD4
2024-02-23 14:52:37

No problem, that was my bad!

We wanted to set them up for the social number so we can track which social media platforms the call is coming from.

Ryan (ryan@themedialab.agency)
2024-02-23 14:57:08

@deleted-U069G4WMMD4, mind posting all the social networks here, I'll work with my team to get UTMs in CTM for each setup.

Ryan (ryan@themedialab.agency)
2024-02-23 14:58:39

@deleted-U069G4WMMD4, nevermind, found them, do you want them setup for Ben's socials too?

Ben Crump Law • Twitter: https://twitter.com/BenCrumpLaw • Facebook: https://www.facebook.com/attorneycrump/ • Instagram: https://www.instagram.com/bencrumplaw/ Ben Crump • Twitter: https://twitter.com/AttorneyCrump • Facebook: https://www.facebook.com/attorneycrump/ • Instagram: https://www.instagram.com/attorneycrump/ • TikTok: https://www.tiktok.com/@attorneycrump

Ryan (ryan@themedialab.agency)
2024-02-23 15:56:36

*Thread Reply:* @deleted-U069G4WMMD4, Korbin on our team is setting these up, we'll confirm final routing once all setup. FYI @Adrienne Hester @Andy Rogers

deleted-U069G4WMMD4
2024-02-23 15:00:12

Yes, definitely.

Ryan (ryan@themedialab.agency)
2024-02-23 15:51:09

@deleted-U069G4WMMD4, do you want to keep this number as "Multiple Platform Social" tracking number? , or do you want that one converted into one of the above?

deleted-U069G4WMMD4
2024-02-23 16:06:05

Keep the same number

Ryan (ryan@themedialab.agency)
2024-02-23 16:22:29

Ty

deleted-U069G4WMMD4
2024-02-23 17:05:50

No, thank you.

deleted-U069G4WMMD4
2024-02-23 17:09:43

I know we have a list of the numbers for each case type and campaigns but I’m wondering if there is a list out there that shows what case types are with the Vegas office and what’s with PM?

Ryan (ryan@themedialab.agency)
2024-02-23 17:15:32

pm has two besides the general contact us forms and pages and phones. Aviation and Eldercare Abuse. The rest are our internal campaigns in CTM.

deleted-U069G4WMMD4
2024-02-23 17:16:00

Excellent, thank you!

Ryan (ryan@themedialab.agency)
2024-02-24 11:32:22

@deleted-U069G4WMMD4, here are your dedicated tracking numbers per social network.

FYI @Adrienne Hester @Andy Rogers

image.png
deleted-U069G4WMMD4
2024-02-28 12:26:03

Form fields for social inquiry form: First Name, Last Name, Phone #, Email, Social Media Platform (Dropdown), Date, Case Details

👏:skin_tone_4: Ryan
✅ Adrienne Hester
Ryan (ryan@themedialab.agency)
2024-02-28 12:27:13

@Adrienne Hester :upvote:

Adrienne Hester (adrienne@brandlytics.io)
2024-02-28 16:47:00

@deleted-U069G4WMMD4, we are on track and getting the form from our lead software to the TIP Call Center software. Once ready, we will test, and it’ll be ready. It will be listed as a personal injury LSA case type to start.

deleted-U069G4WMMD4
2024-02-28 17:23:10

Sounds good, thank you!

👍:skin_tone_4: Adrienne Hester
deleted-U05CTUBCP7E
2024-03-04 17:11:34

@Ryan Pintas finally sent me the report you were looking for.

the secondary firm as Benjamin Crump Law Firm cases as of 3.4.2024.xlsx
Ryan (ryan@themedialab.agency)
2024-03-04 17:12:32

Excellent and thank you, I’ll review and confirm. Could you send me the same from SA for all retained from BLX too?

deleted-U05CTUBCP7E
2024-03-07 17:50:27

*Thread Reply:* @Ryan Attached is a spreadsheet for all the retained SA cases. Let me know if you need anything else.

SA cases RETAINED.xlsx
Ryan (ryan@themedialab.agency)
2024-03-07 17:52:57

*Thread Reply:* Thank you!!!

deleted-U069G4WMMD4
2024-03-05 13:49:04

Hello team! I am looking for a solution to me being able to know the progress of the leads being sent through the new form. Any suggestions? Trying to see if/when they are contacted and if they were rejected/accepted.

Ryan (ryan@themedialab.agency)
2024-03-05 14:00:51

@deleted-U069G4WMMD4 , we can get you a CTM call log access that ONLY show you the calls that come into those social numbers yeah?

Ryan (ryan@themedialab.agency)
2024-03-05 14:00:59

And forms

deleted-U069G4WMMD4
2024-03-05 14:08:13

@Ryan that sounds great, will it clearly show me the status of the lead (accepted/rejected)? Another piece that will be important will also be knowing where they are at in the journey.

Ryan (ryan@themedialab.agency)
2024-03-06 06:04:36

That would be a different report from TIP, let’s work on that today or tomorrow. Let me look into both options.

For reference of what each application will tell us about the journey.

  1. CTM - Raw Lead tracking
  2. LawRuler- TIP lead qualification
  3. SmartAdvocate- BCL case management
Ryan (ryan@themedialab.agency)
2024-03-06 12:53:28

@deleted-U05CPGEJRD3, good morning. Can you send me Paul Grinke work email for the Dallas Office, Google needs it for his profile as Attorney of Record to get the LSA Ad Account ready for Auto Accidents in TX.

FYI @Andy Rogers @Adrienne Hester

deleted-U05CTUBCP7E
2024-03-06 13:51:10

Paul@bencrump.com

🙏:skin_tone_4: Ryan
Ryan (ryan@themedialab.agency)
2024-03-06 14:44:52

@deleted-U069G4WMMD4, log into CTM and see your Call Log, we setup the user for you. This will work much better than the CTM to Looker Data Studio data connector.

https://app.calltrackingmetrics.com/

app.calltrackingmetrics.com
CallTrackingMetrics Login
No Contracts: Pay-as-you-go, Cancel at any time.
Original URL: https://app.calltrackingmetrics.com/
deleted-U05CTUBCP7E
2024-03-07 13:31:33

@deleted-U069G4WMMD4 @LaToya Here is the disclaimer I drafted for the BCL website regarding sending us information. It's a little lengthy but covers everything. Important Notice Regarding Unsolicited Information The information on this website is for general informational purposes only and does not constitute legal advice. We encourage you to contact us to discuss your legal needs. However, please be aware that unless we have already agreed to represent you in a specific matter, any communication you send to us through this website or directly to our attorneys will not be considered confidential and will not create an attorney-client relationship. Do not send us original documents or any unsolicited information. If you send us unsolicited information, we will not be able to return it to you. This is to avoid any potential conflicts of interest and to ensure we can properly represent our existing clients. For your own protection, please do not send us any confidential information through this website or via email. How to Contact Us If you have a legal matter you would like to discuss, please contact us by phone at [phone number] or by completing our contact form on this website. We look forward to hearing from you.

🆗 LaToya
deleted-U069G4WMMD4
2024-03-08 15:55:15

@LaToya I know our footer is already full, do you see anywhere else on our site we could put this disclaimer. If not it’s just going to have to be added to the footer.

LaToya (latoya@brandlytics.io)
2024-03-08 16:05:55

@deleted-U069G4WMMD4 Let me take a look

deleted-U05CTUBCP7E
2024-03-08 16:25:59

@LaToya @deleted-U069G4WMMD4 What about putting it in the blank space on the right on the page that list the office addresses? That's where people would go to be able to send documents.

LaToya (latoya@brandlytics.io)
2024-03-08 16:50:56

@deleted-U069G4WMMD4 @Adrienne Hester I can draft something up for you guys

LaToya (latoya@brandlytics.io)
2024-03-11 10:52:38

@deleted-U05CTUBCP7E @deleted-U069G4WMMD4 Below is a link to the draft Our Offices page with the disclaimer copy provided. Please let me know what you think. https://bencrump1dev.wpengine.com/our-offices/

deleted-U05CTUBCP7E
2024-03-11 11:56:55

*Thread Reply:* @LaToya this is great! Can you center the white bolded headlines?

LaToya (latoya@brandlytics.io)
2024-03-11 12:25:17

*Thread Reply:* @deleted-U05CTUBCP7E absolutely. I'll make that change for you.

LaToya (latoya@brandlytics.io)
2024-03-11 13:18:52

*Thread Reply:* @deleted-U05CTUBCP7E Here's the live link with the updated disclaimer 🙂 https://bencrump.com/our-offices/

🙌 deleted-U069G4WMMD4
deleted-U069G4WMMD4
2024-03-12 16:26:49
PFAS_Phase_One_Eligible_Water_Suppliers_Excel
👍:skin_tone_4: LaToya, Adrienne Hester
LaToya (latoya@brandlytics.io)
2024-03-12 16:38:35

@deleted-U069G4WMMD4 Thank you

🙏:skin_tone_6: deleted-U069G4WMMD4
Ryan (ryan@themedialab.agency)
2024-03-12 17:49:21

@deleted-U05CPGEJRD3 @deleted-U069G4WMMD4 FYI @Andy Rogers @Adrienne Hester @deleted-U05CTUBCP7E

The Ben Crump Dashboard is up to date with P&M 2023 cases from the report. Remember on this dashboard.

• This is a BLX perspective for Ben Crump organic across single and mass torts, where the PM portions that match our organic campaigns that were sourced from BLX organic are all in the cases associated with them (e.g. P&M Forest Cove are in the Campaign for Forest Cove). • The remainder from P&M are in the BenCrump.com campaign listed on the Campaigns tab like below. (FYI @deleted-U05CPGEJRD3, the row in red does have the 30% deducted from your 50% of the 40% settlement.) • Will add SA pure organic cases once received report from @deleted-U05CTUBCP7E

Screenshot 2024-03-12 at 3.46.10 PM.png
✅ Adrienne Hester
deleted-U069G4WMMD4
2024-03-12 17:52:06

Thank you @Ryan!

🙏:skin_tone_4: Ryan
Ryan (ryan@themedialab.agency)
2024-03-12 19:02:22

@deleted-U05CPGEJRD3 @deleted-U069G4WMMD4, I updated it again, I had to dedupe and make sure I removed Shield Legal, so it's up to date where BCL retained, TIP retained and PM retained are all up to date from January 1st, 2023 through the reporting I received except TIP are through yesterday. I also updated campaign names to be more specific.

deleted-U05CTUBCP7E
2024-03-15 17:39:37

@Adrienne Hester @Ryan @deleted-U069G4WMMD4 Adrienne, I received your test email for PFAS. A few questions: has the question about the water supplier been added to the intake because I did not see it? If not, that needs to be added using the list Uzi provided to ensure that the intakes are qualified. Additionally, why are multiple questions on the intake form twice?

Adrienne Hester (adrienne@brandlytics.io)
2024-03-15 17:53:22

@deleted-U05CTUBCP7E @Ryan @deleted-U069G4WMMD4

  1. Question #6 in the general questions is the same as question #8 in the form fields. The agents will click a link to see if the facility is listed. It is a part of the case criteria. The directive was to make it a text box where the agents type it in instead of uploading nearly 4,000 line items.
  2. With only nine questions, it does duplicate. Is there an additional intake form?
deleted-U05CTUBCP7E
2024-03-15 18:03:04

@Adrienne Hester @Ryan @deleted-U069G4WMMD4 There are 9 questions under General Case Questions that are the same as the Form Field questions. If the duplication is necessary, that's fine, but if not, why not remove the redundancy to shorten the form?

Additionally, on the website form, will a person still have to input the name of the water supplier, or will that question only appear if they talk to a TIP agent?

Adrienne Hester (adrienne@brandlytics.io)
2024-03-15 18:59:01

@deleted-U05CTUBCP7E I am getting the answer to your question.

Adrienne Hester (adrienne@brandlytics.io)
2024-03-15 19:19:54

@deleted-U05CTUBCP7E I spoke with Anthony and he said they are both necessary, the form fields capture what was filled out on the website and the intake form captures what was said to the intake agent. They should have the same responses but occasionally they can change if the client misclicked or for whatever reason.

deleted-U05CTUBCP7E
2024-03-15 19:21:35

Okay, and will the water supplier question be on the web form or just on the intake sheet

deleted-U05CTUBCP7E
2024-03-15 20:16:09

@Adrienne Hester So, I got an answer to my question. The water supplier question will be on the webform that Latoya created and divided up by state so thr person can select the appropriate supplier. And on the TIP side, the agents will also ask the same question.

Adrienne Hester (adrienne@brandlytics.io)
2024-03-15 20:19:40

Yes, @deleted-U05CTUBCP7E that is it.

👏:skin_tone_4: Ryan
deleted-U05CTUBCP7E
2024-03-19 13:52:55

@deleted-U069G4WMMD4 can you have @LaToya edit the # of columns on the BCL website of the national practice areas? There's only 2 and it cuts off several more practice areas. I think we need about 3 or 4 total columns.

🆗 LaToya
deleted-U05CTUBCP7E
2024-03-20 11:03:13

Good morning @Adrienne Hester. Can you have Brett send the high-res BCL logo to @deleted-U069G4WMMD4 ?

✅ Adrienne Hester
🙏:skin_tone_4: Ryan
Adrienne Hester (adrienne@brandlytics.io)
2024-03-20 11:07:24

Good Morning @deleted-U05CTUBCP7E @deleted-U069G4WMMD4

Adrienne Hester (adrienne@brandlytics.io)
2024-03-20 12:01:17

@deleted-U05CTUBCP7E @deleted-U069G4WMMD4 we will have it on Monday.

👍:skin_tone_6: deleted-U05CTUBCP7E
deleted-U069G4WMMD4
2024-03-20 13:56:22

@Adrienne Hester thank you, no rush.

👍:skin_tone_4: Adrienne Hester
deleted-U069G4WMMD4
2024-03-20 14:55:14

Hello team, we are going to put a pause on the landing page development for the PFAS as I get further clarification on some information that came from our co-counsels on this case. Originally we were told that we only wanted water suppliers from the 3M phase one settlement group as clients, now it looks like we are looking to sign anyone and there is a good chance they qualify for something. As mentioned before I am getting further clarification on this but I don’t want @LaToya and any others continuing to spend time on a form that may not get used.

👍:skin_tone_4: LaToya, Ryan
✅ Adrienne Hester, Ryan
deleted-U069G4WMMD4
2024-04-02 14:02:06

Hello @Andy Rogers , @Ryan , @Adrienne Hester , @LaToya we have a few tasks we need done before an event we have Ben speaking at on Friday morning 8AM (EST)

• Make the PFAS landing page live and send me the link • Send me the latest draft for the insulin page for my approval • Create a landing page similar to the social page with the following form field ◦ Name, Phone #, Email, City, City legal point of contact, Notes ◦ Dude date: Today • Create a landing page for the new “Ben Crump Law Municipal Litigation Initiative” ◦ Info here: https://plastic-plant-a05.notion.site/Ben-Crump-Law-Municipal-Litigation-Initiative-6307e228697e4de8814e59d17e9a6828?pvs=4 ◦ Form fields will be the same as the previous landing page ◦ CTA is to “Join the Initiative” ◦ Due date: Wednesday ◦ Live by Friday

Uzoma Obasi's Notion on Notion
Ben Crump Law Municipal Litigation Initiative | Notion
In today's world, corporations sometimes exploit the vulnerability of municipalities and their residents for their own gain. Whether it's environmental degradation, unfair business practices, or other injustices, communities often find themselves facing formidable opponents with vast resources.
Original URL: https://plastic-plant-a05.notion.site/Ben-Crump-Law-Municipal-Litigation-Initiative-6307e228697e4de8814e59d17e9a6828?pvs=4
👍:skin_tone_4: LaToya, Ryan
✅ Adrienne Hester, Ryan
Ryan (ryan@themedialab.agency)
2024-04-02 15:55:31

@LaToya @Adrienne Hester , you know the drill, let me know if you have any questions on above. Ty.

👍:skin_tone_4: LaToya
Adrienne Hester (adrienne@brandlytics.io)
2024-04-02 16:20:41

@Ryan we're almost done with it FYI @Andy Rogers

👏:skin_tone_4: Ryan
Ryan (ryan@themedialab.agency)
2024-04-03 12:21:17

@deleted-U069G4WMMD4 @deleted-U05CPGEJRD3

FYI @Andy Rogers @Adrienne Hester @deleted-U05CTUBCP7E

The past month we had an excellent SEO month with 187 new keywords ranking #1 to #3 across personal injury, auto accident, civil rights, medical malpractice and sex abuses. See image below. Dallas TX alone has 133 #1 to #3 rankings for MVA, with 21 newly entering top 3.

image.png
Ryan (ryan@themedialab.agency)
2024-04-04 15:46:25

@deleted-U069G4WMMD4, here is the list of Linking Domains for M&M and BCL. If you need more insight on the type of link of one of the domains, let us know.

deleted-U069G4WMMD4
2024-04-05 11:54:45

@LaToya can you add the insulin, municipal litigation initiative and PFAS pages added to the case types section of the website and add a scrolling ticker saying “Ben Crump Municipal Litigation Initiative Launched To Fight Corporate Greed On Behalf of Communities” @Adrienne Hester @Ryan @Andy Rogers

☝️:skin_tone_4: Ryan
✅ Adrienne Hester
🆗 LaToya
LaToya (latoya@brandlytics.io)
2024-04-05 12:02:16

@deleted-U069G4WMMD4 Got it thank you

LaToya (latoya@brandlytics.io)
2024-04-05 12:20:44

@deleted-U069G4WMMD4 I have the insulin, PFAS, and municipal litigation imitative pages added to the case types section as well as the scrolling ticker updated. The newest ticker item is linked to the municipal litigation initiative page we created. Do you need me to add the 3 pages to the practice area page as well https://bencrump.com/practice-areas/ ?

deleted-U069G4WMMD4
2024-04-05 13:57:10

Yes please

🙏:skin_tone_4: Ryan
👍:skin_tone_4: LaToya
✅ Adrienne Hester
LaToya (latoya@brandlytics.io)
2024-04-05 14:33:01

*Thread Reply:* Got those pages added to the practice areas page.

deleted-U05CTUBCP7E
2024-04-11 13:26:44

language for disclaimer: The attorneys at Ben Crump Law, PLLC are licensed to practice law in the following states: District of Columbia, Florida, Georgia, Missouri, New York, Tennessee, and Texas.

👍:skin_tone_4: LaToya
deleted-U05CTUBCP7E
2024-04-17 15:06:41

Good afternoon @Ryan, just a quick update. We will start using ConnexOne tomorrow. We will keep CTM for the next month as a backup system in case there are any issues with Connex. If not, then we will be terminating her relationship with CTM.

Ryan (ryan@themedialab.agency)
2024-04-17 15:08:10

As a dialer solution, understood. I need to route the two inbound LV numbers in CTM to your Inbound Connex One queue. @Tony , can you send me those numbers?

Tony (tony@shield-legal.com)
2024-04-17 15:08:14

@Tony has joined the channel

Ryan (ryan@themedialab.agency)
2024-04-18 11:34:05

@Tony urgent ☝️:skintone4:

Tony (tony@shield-legal.com)
2024-04-18 11:39:42

@Ryan Adam is going to check with Desiree to make sure that she is ready. Then he will reach out to you to get everything set up properly.

👏:skin_tone_4: Ryan
Ryan (ryan@themedialab.agency)
2024-04-18 12:26:44

@Tony @deleted-U05CTUBCP7E, your 2 inbound BCL team numbers now point to Connex One Queue:

image.png
Ryan (ryan@themedialab.agency)
2024-05-02 16:05:22

@deleted-U05CPGEJRD3, what case types for retainer e-signs do you want to auto-post (webhook) into SmartAdvocate? We can do past years high volume (like AFFF). We can put 3-4 of these into the queue. Let us know and @Mike and @Dwight Thomas and I will get this rolling with your teams help.

🙏:skin_tone_2: Mike
Mike (mike@shield-legal.com)
2024-05-02 16:05:26

@Mike has joined the channel

Dwight Thomas (dwight@shield-legal.com)
2024-05-02 16:05:26

@Dwight Thomas has joined the channel

Ryan (ryan@themedialab.agency)
2024-05-06 13:21:42

@deleted-U05CPGEJRD3, Mike and I are ready to get more integrations from TIP to BCL SA. We recommend sending over the approximate 3300-ish Hair Relaxer Cancers from BLX & SL. Let us know if that works @deleted-U05CPGEJRD3

FYI @Mike

Ryan (ryan@themedialab.agency)
2024-05-08 12:47:55

*Thread Reply:* @Mike, lets go with Hair Relaxer Cancer from both - Shield Legal and - BLX case types for Crump team. Please setup an internal meeting and we can review the requirements.

FYI @deleted-U05CTUBCP7E @deleted-U05CPGEJRD3 @Andy Rogers @Dwight Thomas

Ryan (ryan@themedialab.agency)
2024-05-09 11:33:57

*Thread Reply:* @Mike , will confirm this and let you know.

Mike (mike@shield-legal.com)
2024-05-09 11:40:52

*Thread Reply:* @Ryan if they can just send us their UDFs like they did with their other integrations we don't really need a call. if you'd still prefer a call lmk and I'll fit it in somewhere

Ryan (ryan@themedialab.agency)
2024-05-09 11:41:45

*Thread Reply:* We can get that from SA w/o troubling them @Mike, but yeah, will do...

Ryan (ryan@themedialab.agency)
2024-05-14 17:18:18

*Thread Reply:* @Mike, how do you want me to submit this Hair Relaxer request? Need to give you spec too. Please setup 30 minutes on Thursday or Friday, just be sure to check both SL and BLX calendars please.

Mike (mike@shield-legal.com)
2024-05-15 12:07:57

*Thread Reply:* @Ryan sorry just now seeing this. brittany and her team prepares the campaign and gives us a spreadsheet with all of the intake fields. then we take the client's udfs and create our field map. if we aren't going through brittany's team you can just send me their udfs and we can dump the intake fields to make the field map. assuming they're still using smart advocate we can pull the api credentials and docs from one of their previous integrations

Ryan (ryan@themedialab.agency)
2024-05-15 12:38:27

*Thread Reply:* @Mike, no UDF on this one, just Contact and Case information per Desiree on BCL team, how do you want to proceed? Want to do a quick mapping, making sure the Hair Relaxer Co-Counsel field is hard coded for "Dicello Levitt"

We have 3352 Leads to push over here:https://docs.google.com/spreadsheets/d/1Wj7dg4JD-UAvMJ3o77xpzGHQDqW4KOcvcsbdGOCxFSI/edit?usp=sharing

Case Types: • Hair Relaxer Cancer - Crump - Dicello - BLXHair Relaxer Cancer - Crump/Dicello - Shield Legal • Hair Relaxer Cancer - Dicello/Crump (TIP) - Contract • Hair Relaxer Cancer - Crump/Dicello (IC) - Shield Legal

deleted-U05CTUBCP7E
2024-05-08 16:51:46

@Ryan After reviewing your previous messages, I'm confused on what specific action is being taken and why. Can you please clarify? Thank you.

Ryan (ryan@themedialab.agency)
2024-05-08 17:12:53

@deleted-U05CTUBCP7E , like we did for AFFF, getting your case files with your partners firm imported into SA.

deleted-U05CTUBCP7E
2024-05-08 17:16:15

*Thread Reply:* Got it! Thank you for the clarification.

deleted-U05CTUBCP7E
2024-05-10 12:04:01

Good morning @Ryan. When do you foresee the transfer case types start to be redirected from Pintas to the Vegas office?

Ryan (ryan@themedialab.agency)
2024-05-10 12:31:39

@deleted-U05CTUBCP7E, good morning. Uzi and Jon have been pushing organic cases over by case types (e.g. Truck Accidents, Slip & Falls, Auto, etc.) but I am not sure when they envision the full switch over from PM.

deleted-U05CTUBCP7E
2024-05-14 15:33:51

@LaToya For the Gloster, MS form questions, we need to cut most of them. Please only include the following questions on the form:

deleted-U05CTUBCP7E
2024-05-14 15:33:57

• Are you filling this out for yourself or on behalf of another person? (dropdown - Myself, Another person) • Do you or your loved one reside in Gloster, MS? (dropdown - yes or no) • Do you or your loved one have COPD, Lung Cancer, CPA, or other? (dropdown - yes or no) • Is this person deceased? (dropdown - yes or no)

LaToya (latoya@brandlytics.io)
2024-05-14 15:37:11

@deleted-U05CTUBCP7E Thank you!

deleted-U05CTUBCP7E
2024-05-14 16:51:54

@Ryan when you get the phone number for the Gloster case please send it in the email chain so the attys can provide the number to PNCs

Ryan (ryan@themedialab.agency)
2024-05-14 17:03:37

@Korbin, please send the consumer-facing Gloster tracking number to @deleted-U05CTUBCP7E ASAP? Please ping her and @LaToya and CC me and @Adrienne Hester, ty.

👍 Korbin
Korbin (korbin@brandlytics.io)
2024-05-14 17:11:31

*Thread Reply:* @Ryan Form or Website number?

Ryan (ryan@themedialab.agency)
2024-05-14 17:12:40

*Thread Reply:* @Korbin, form number is not a public number EVER, it's just the way you configure CTM, so a public facing number will always be the Tracking Number for that matching Tracking Source that is for Phone only.

@LaToya just add a number to the form because CTM requires it to get their WordPress FormReactor plugin to submit a form.

👍 Korbin
Korbin (korbin@brandlytics.io)
2024-05-14 17:03:43

@Korbin has joined the channel

Korbin (korbin@brandlytics.io)
2024-05-14 17:15:01

Consumer facing Gloster number- @deleted-U05CTUBCP7E @LaToya FYI @Ryan @Adrienne Hester

deleted-U05CTUBCP7E
2024-05-20 16:31:38

Good afternoon @Ryan , can I get a list of the case types that currently route to Pintas? Thank you.

Ryan (ryan@themedialab.agency)
2024-05-20 16:33:34

Elder Abuse, Aviation Accidents and all leads that come from General Contact Forms on /contact-us, page sidebars, page footer forms.

deleted-U05CTUBCP7E
2024-05-20 16:34:31

Thank you

🙏:skin_tone_4: Ryan
deleted-U05CTUBCP7E
2024-05-22 10:49:47

Good morning @Ryan. I wanted to check-in on the status of getting the hair relaxer cases into Smart Advocate?

Ryan (ryan@themedialab.agency)
2024-05-22 10:50:39

@deleted-U05CTUBCP7E, it is in the queue with @Mike and team. There are three ahead of it and we'll meet next week to kickoff. It should only take a few days to complete, test and put into production.

deleted-U05CTUBCP7E
2024-05-22 10:53:33

Great! Thank you.

🙏:skin_tone_4: Ryan
deleted-U05CTUBCP7E
2024-06-05 15:32:57

@Ryan Can you look at the attached spreadsheet and fill in the blanks of which case types route to TIP and which ones route to Pintas? @LaToya was extremely helpful in starting the process. Thank you!

BCL Case Type List.xlsx
✅ Ryan
Ryan (ryan@themedialab.agency)
2024-06-06 15:00:07

@deleted-U05CTUBCP7E, Here you go. Remember that all of these that say PM use the "general inquiry form" and route to PM. The ones that say TIP have our case specific "qualified lead" questions. When they say BOTH, it means that those come to both call centers based upon if they used the general form or the case specific form.

BCL Case Type List.xlsx
deleted-U05CTUBCP7E
2024-06-06 16:25:53

Thank you!

Ryan (ryan@themedialab.agency)
2024-06-06 16:55:03

You are welcome!

Mike (mike@shield-legal.com)
2024-06-18 12:52:11

@Mike has left the channel

Ryan (ryan@themedialab.agency)
2024-07-11 14:48:46

@deleted-U069G4WMMD4 @deleted-U05CPGEJRD3 @Andy Rogers

I hopped on the call about 5 after but no one was on the call. Here is a Q2 versus Q1 SEO report. Great results for Q2 across all SEO KPIs. Rankings, Traffic, Site Visibility.

Glad to hop on a quick call to discuss further but we should have all historical crawl errors on non-critical nature completely resolved. Aiming for 100% grade on technical SEO.

Plus, in about 4 to 8 weeks, we'll deliver the first Yext report insights.

  1. BenCrump.com Home Page has increased average rankings by 45% in Q2 versus Q1, causing 6% increase in organic CTR
  2. The non-branded keywords drove the majority of this increase by 50% from 40% to 60% CTR due to rankings increase
  3. Of the 1350+ keywords tracked in Google Search Console, Q2 had 30% more clicks than Q1 across the same keywords.
  4. The final 400 craw errors from historical press releases and articles are almost complete, including the other crawl errors.
  5. All Press Releases are now optimized as published
image.png
Ryan (ryan@themedialab.agency)
2024-07-11 14:49:36
image (7).png
deleted-U069G4WMMD4
2024-07-11 14:50:11

Hello Ryan, I’m available now to chat.

Ryan (ryan@themedialab.agency)
2024-07-11 17:04:53

@deleted-U069G4WMMD4, just saw this. When are you free in the AM CST timezone?

Ryan (ryan@themedialab.agency)
2024-07-18 09:32:55

@deleted-U069G4WMMD4 , you free tomorrow to catch up on marketing?

deleted-U069G4WMMD4
2024-07-22 15:26:57

> How does your day look tomorrow. Sorry been a wild couple weeks.

Ryan (ryan@themedialab.agency)
2024-07-25 12:54:31

@deleted-U069G4WMMD4, you can make the 12:30 PM PT meeting today?

deleted-U069G4WMMD4
2024-07-25 13:27:10

I’m with attorney Crump right now but should be able to call in.

Ryan (ryan@themedialab.agency)
2024-07-25 13:28:11

Great, let me know. Tell him hello.

Adrienne Hester (adrienne@brandlytics.io)
2024-07-25 13:46:19

I'm unable to attend the meeting due to Shades of Mass priorities.

🙏:skin_tone_4: Ryan
Ryan (ryan@themedialab.agency)
2024-08-19 10:27:55

@deleted-U069G4WMMD4, good morning.

1 out of 3 blog articles are ready for your review:

What Do Truck Accident Lawyers Do, And How Their Specialized Knowledge Can Save You In Court https://docs.google.com/document/d/1dsLunF4s3TLuCY1D1vX1oIStJPkmrNe_lpCeUDCtn0o/edit?usp=sharing

Ryan (ryan@themedialab.agency)
2024-08-20 11:38:02

@deleted-U069G4WMMD4, good morning.

2 out of 3 blog articles are ready for your review:

Understanding the Burden of Proof in a Civil Case: Your Path to Justice https://docs.google.com/document/d/1MLBIwf9QHyjqt4Xnx_5yNNvcqVAXXqtY5WHDCVT6aLQ/edit#heading=h.fwspk8heedo

deleted-U069G4WMMD4
2024-08-20 11:39:02

Great, I’m going to check them out in a bit and will let you know if we want to attribute any attorneys as authors.

Ryan (ryan@themedialab.agency)
2024-08-20 11:39:19

Sounds great. Ty.

deleted-U069G4WMMD4
2024-08-20 13:22:19

Let’s go ahead and publish these with no author.

Ryan (ryan@themedialab.agency)
2024-08-20 14:34:16

@deleted-U069G4WMMD4, great! Will do.

Ryan (ryan@themedialab.agency)
2024-08-23 12:41:15

@deleted-U069G4WMMD4 , third blog post: birth injury

https://docs.google.com/document/d/1yCcFRwP1V6pNFdv3tISfGe-8wUSIjehGRpDF10mXSrs/edit?usp=drive_link

deleted-U069G4WMMD4
2024-08-27 14:50:56

*Thread Reply:* Looks good, thank you.

🙏:skin_tone_4: Ryan
Ryan (ryan@themedialab.agency)
2024-08-27 14:45:38

@deleted-U069G4WMMD4 @deleted-U05CPGEJRD3 FYI @Andy Rogers @Cameron Rentch

Uzi and Jon, the Ben Crump dashboard has been updated and validated using SmartAdvocate. Now that I have the counts and reconciliation done, I'll work these up stream to look for attribution of organic from social media.

image.png
deleted-U069G4WMMD4
2024-08-27 14:51:09

*Thread Reply:* Great, thanks. I’ll check it out.

Ryan (ryan@themedialab.agency)
2024-08-27 15:32:57

*Thread Reply:* @deleted-U069G4WMMD4, good deal. And I'm taking that data from Smart Advocate and will do a match back to your social leads and forms.

Ryan (ryan@themedialab.agency)
2024-08-28 12:00:37

Morning @deleted-U069G4WMMD4, here is a new practice area based upon keyword research we want to add to bencrump.com, these are Practice Area pages not Blogs, let me know if you want to review / edit these in the future:

Here is v1 of an SEO article 3-pack centered on /Workplace Discrimination/ complete with inter-article/inter-website linking and images. Kelly is standing by for edit/revision requests. Thanks so much.

[1/3] Workplace Discrimination Lawyer https://docs.google.com/document/d/1u2btF7QFX5zyjZjIIyuP6O7J10iMn5ZSaeGfziJYvSM/edit?usp=sharing

[2/3] Workplace Discrimination Lawsuit https://docs.google.com/document/d/1NkqOFzz1e480URmrQBr6Qm92nJERKFGh8lQFMyiIt_8/edit?usp=sharing

[3/3] Workplace Discrimination Compensation https://docs.google.com/document/d/1qnSgI3_oJqdhhyutgfeMOilFlHFGIU-OXJK0ZymBGq4/edit?usp=sharing

deleted-U069G4WMMD4
2024-08-29 08:40:21

I wouldn’t mind reviewing them in the future. More to be aware than anything. You guys always do such a great job 🙌:skintone6:

Ryan (ryan@themedialab.agency)
2024-08-29 09:57:11

Thank you Uzi, I’ll let the team know.

Ryan (ryan@themedialab.agency)
2024-10-10 14:42:09

@deleted-U069G4WMMD4, here is the draft Minority Farmer Discrimination pages drawn up by Kelly who wrote the pages for the microsite that Cameron built for Ben and Jaret

Ryan (ryan@themedialab.agency)
2024-10-15 11:20:49

@deleted-U05CTUBCP7E @deleted-U069G4WMMD4, update on the website navigation optimization project. Stay tuned for more soon.

FYI @LaToya @Cameron Rentch

LaToya Palmer (https://themedialaboratory.slack.com/team/U0415ADLY2H)
<p>@Ryan Good Morning. I want to provide an update on this task. I have been working on a 4 column menu and a standard nested dropdown style menu. Currently on smaller screens, both menus cut off still. Both screenshots are from my larger monitor so you can get an idea of what they look like. I still need to work on the mobile styling.</p>
Thread in Slack Conversation
❤️ deleted-U069G4WMMD4
Ryan (ryan@themedialab.agency)
2024-10-24 14:46:58

@deleted-U069G4WMMD4, Depo Organic comp page: https://bencrump.com/depo-provera-brain-injury-compensation/

Ryan (ryan@themedialab.agency)
2025-02-06 14:41:52

@deleted-U069G4WMMD4, here is the January 2024 Report link for SEO: https://docs.google.com/document/d/12QVZQ1im3vPzJuNoPXow9iAluarGpCENnuOeyXmx4M0/edit?usp=sharing

deleted-U05CTUBCP7E
2025-02-14 14:52:18

Good afternoon @Ryan, can you send me the link to the landing page for the Michigan pollution case?

Ryan (ryan@themedialab.agency)
2025-02-14 14:54:54

@Kelly , please send the ones that you made for offsite Shield Legal. Cameron had instructed team not to make organic pages.

💯 Kelly
deleted-U05CTUBCP7E
2025-02-14 17:31:37

*Thread Reply:* Just following up on this.

Kelly (kelly@brandlytics.io)
2025-02-14 14:54:59

@Kelly has joined the channel

💯 Kelly
Ryan (ryan@themedialab.agency)
2025-02-14 17:37:12

https://dtelawsuit.com/

Ryan (ryan@themedialab.agency)
2025-02-14 17:37:17

@deleted-U05CTUBCP7E

deleted-U05CTUBCP7E
2025-02-14 17:43:37

@Ryan thank you!

🙏:skin_tone_4: Ryan
deleted-U069G4WMMD4
2025-02-17 14:43:59

Hello @LaToya, can you set me up a CTM tracking number. We’re going to put them on some notebooks.

LaToya (latoya@brandlytics.io)
2025-02-17 14:58:55

@deleted-U069G4WMMD4 sure thing I'll post the new number here for you shortly.

👏:skin_tone_4: Ryan
deleted-U069G4WMMD4
2025-02-17 14:59:14

Thank you!

LaToya (latoya@brandlytics.io)
2025-02-17 15:13:47

@deleted-U069G4WMMD4 The new tracking number is . I tested the number and it is successfully going to TIP.

deleted-U069G4WMMD4
2025-02-17 15:19:13

Thank you

👍:skin_tone_4: LaToya
deleted-U069G4WMMD4
2025-02-17 19:39:46

@LaToya it’s the time we’ve all been waiting for. We need to simplify the case type drop down menu. Is everyone available tomorrow at 10AM PST to talk through the changes we’d like to make? @deleted-U05CTUBCP7E @Adrienne Hester

😭 Adrienne Hester
:awesome: LaToya
Adrienne Hester (adrienne@brandlytics.io)
2025-02-17 19:40:33

Yesss!!!! @deleted-U069G4WMMD4

deleted-U05CTUBCP7E
2025-02-17 19:43:26

10am doesn't work for me

Adrienne Hester (adrienne@brandlytics.io)
2025-02-17 19:48:57

Whatever time is best for @deleted-U05CTUBCP7E I'm available.

deleted-U05CTUBCP7E
2025-02-17 20:23:05

Can we do 11?

👍:skin_tone_4: Adrienne Hester
deleted-U069G4WMMD4
2025-02-17 20:25:12

11 works for me

👍:skin_tone_5: deleted-U05CTUBCP7E
LaToya (latoya@brandlytics.io)
2025-02-17 20:26:44

@deleted-U069G4WMMD4 @deleted-U05CTUBCP7E 11 works for me as well.

deleted-U069G4WMMD4
2025-02-17 20:31:44

Perfect

deleted-U069G4WMMD4
2025-02-17 20:31:57

I’ll just do a huddle call. Talk to y’all tomorrow.

👍:skin_tone_4: LaToya
👏:skin_tone_4: Ryan
💐 Adrienne Hester
deleted-U069G4WMMD4
2025-03-05 12:38:21

Hello team we are ready to make another fun new big move. We are ready to redirect the main contact forms on the site that currently lead to the Pintas call center to the Vegas call center. What do y'all need from me to get this started?

👀 LaToya
😲 Adrienne Hester
Ryan (ryan@themedialab.agency)
2025-03-05 13:04:40

@LaToya, this is replacing the Pintas Mullin direct lines (the two) and convert their Receiving Numbers into the new Five9 kind to Inbound Intake Agents. You good to do this? If you want to post back here the 2 PM Receiving Numbers "as is" and then confirm the number for "switching" to Five9, we'll just verify.

@LaToya, then the PM forms all need to be switched into the BenCrump.com General Website Vertical and we need Mark / Brian to ensure those are now all posting to LawRuler.

For note @deleted-U069G4WMMD4, the past few months this has been about 1500 to 2500 leads per month that will come over. FYI @Andy Rogers @Cameron Rentch

👍:skin_tone_4: LaToya
deleted-U069G4WMMD4
2025-03-05 16:17:08

We are not touching numbers. Just the contact forms

✅ Adrienne Hester
👍:skin_tone_4: LaToya
deleted-U069G4WMMD4
2025-03-05 16:17:32

I read that to fast and got scared. Just wanted to confirm.

😅 Adrienne Hester
LaToya (latoya@brandlytics.io)
2025-03-05 16:22:23

@deleted-U069G4WMMD4 Sounds good! Thank you for the clarification. @Ryan I will work on switching those forms over and testing into LawRuler with Mark first thing in the morning.

Ryan (ryan@themedialab.agency)
2025-03-05 16:24:38

Excellent t.

Ryan (ryan@themedialab.agency)
2025-03-06 11:49:14

@deleted-U069G4WMMD4, here is a report we sent to Jarret and Cameron by request. @Andy Rogers, please CC Uzi on the emails we send out each week that we get from the team! Ty.

Lee Zafra (https://themedialaboratory.slack.com/team/U065CBPLDPS)
<p>@Cameron Rentch @Ryan BCL November 2024-February 2025 report Here are some of the biggest wins from the <strong>Ben Crump Organic Search and Campaign Management:</strong></p> <p><strong>1. Strong Growth in Signed Cases</strong> • <strong>January 2025:</strong> 891 signed cases (highest in the report) • <strong>February 2025:</strong> 825 signed cases (second highest) • <strong>November 2024:</strong> 566 signed cases • <strong>October 2024:</strong> 463 signed cases • 📈 <strong>Takeaway:</strong> Major growth in signed cases in late 2024 and early 2025, particularly in January. <strong>2. Increased Lead Conversion Rates</strong> • <strong>November 2024:</strong> 10% conversion • <strong>December 2024:</strong> 11% conversion • <strong>January &amp; February 2025:</strong> 8% conversion • 🔥 <strong>Takeaway:</strong> December had the highest visitor-to-lead conversion rate, showing an effective strategy in place. <strong>3. Higher Engagement and User Growth</strong> • <strong>January 2025:</strong> 78,518 visits, 63,193 users • <strong>February 2025:</strong> 73,102 visits, 62,916 users • ✅ <strong>Takeaway:</strong> User engagement is increasing, particularly in early 2025. <strong>4. Notable Case Type Successes</strong> • <strong>Depo-Provera:</strong> 25 cases in one period, then 10 later • <strong>Drax Global Air Pollution:</strong> 26 cases • <strong>Hair Relaxer Cancer:</strong> 5 cases • 🏆 <strong>Takeaway:</strong> Some mass tort campaigns are showing strong traction, particularly Depo-Provera and Drax Global. <strong>5. Consistent Monthly Growth</strong> • <strong>August 2024:</strong> 176 cases • <strong>October 2024:</strong> 463 cases • <strong>November 2024:</strong> 566 cases • 📊 <strong>Takeaway:</strong> Rapid case growth, especially heading into 2025. <strong>6. Expansion in New Case Areas</strong> • <strong>LA Wildfires:</strong> 49 cases • <strong>Navy Federal Credit Union Discrimination:</strong> New cases appearing • <strong>Minority Farmer Justice:</strong> 7 cases • 🚀 <strong>Takeaway:</strong> Broader reach into new litigation areas.</p>
Slack Conversation
Ryan (ryan@themedialab.agency)
2025-03-06 11:50:01

*Thread Reply:* @deleted-U069G4WMMD4, going to cancel our meeting but will ensure the new leads pushing to TIP are being received and handled by call center. Let me know if you have anything else! Hope your week is going great.

FYI @Andy Rogers

deleted-U069G4WMMD4
2025-03-06 11:56:29

Thank you for this.

LaToya (latoya@brandlytics.io)
2025-03-06 13:38:01

@deleted-U069G4WMMD4@Ryan I have finished redirecting the main contact forms on the Ben Crump website to our call center. I worked with Mark to test and ensure that leads were being routed to LawRuler and submitted successfully. He confirmed everything was working correctly.

👍:skin_tone_4: Adrienne Hester
deleted-U069G4WMMD4
2025-03-06 13:39:04

Thank you 🙌:skintone6:🎉

Ryan (ryan@themedialab.agency)
2025-03-06 13:42:35

Thank you Latoya! :fastparrot:

LaToya (latoya@brandlytics.io)
2025-03-06 13:45:08

You guys are welcome 🙂

🙌:skin_tone_6: deleted-U05CTUBCP7E
Ryan (ryan@themedialab.agency)
2025-04-30 13:13:52
Untitled
Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-04-30 13:14:03

@Nicholas McFadden has joined the channel