Malissa (malissa@shield-legal.com)
2025-02-17 13:08:25

@deleted-U055HQT39PC @deleted-U04HFGHL4RW We just got an email from Jon Becker regarding emails they've received for their Paraquat campaign with Dicello Levitt. They're concerned that we're signing people under the wrong campaign name, wrong firms etc. The reason why is this email that they received today:

image.png
Malissa (malissa@shield-legal.com)
2025-02-17 13:08:49

I checked in lawruler and it's lsted as Paraquat - DL - ML but why did the email go out as DL - Flatirons?

✅ deleted-U055HQT39PC
Mark Maniora (markmaniora@shield-legal.com)
2025-02-17 13:10:41

I’ll check on it.

✅ deleted-U055HQT39PC
Cameron Rentch (cameron@internetthings.com)
2025-02-17 13:10:46

@deleted-U055HQT39PC @Malissa get with Mark Maniora immediately. Likely just email wrong email template

✅ deleted-U055HQT39PC
👍 Malissa
deleted-U055HQT39PC
2025-02-17 13:11:46

@here The Email Subject needs to be updated

👍:skin_tone_2: Mark Maniora
deleted-U055HQT39PC
2025-02-17 13:12:11

For the Declined automation

Mark Maniora (markmaniora@shield-legal.com)
2025-02-17 13:18:57

Yes, it was the email subject for the declines. It’s fixed now. Thanks Malissa

Malissa (malissa@shield-legal.com)
2025-02-17 13:19:04

@deleted-U055HQT39PC Thanks! Can we double check everything too to make sure that they don't see any more issues? Meadow Law wants to confirm that their Paraquat cases are going into DL's system with the right information

Malissa (malissa@shield-legal.com)
2025-02-17 13:19:16

Thanks @Mark Maniora!

deleted-U055HQT39PC
2025-02-17 13:20:07

Other ones look fine

deleted-U055HQT39PC
2025-02-17 13:20:20

Final and Re-triggered

👍:skin_tone_2: Mark Maniora
Mark Maniora (markmaniora@shield-legal.com)
2025-02-17 13:20:21

The intake automation is correct

Malissa (malissa@shield-legal.com)
2025-02-17 13:26:48

ok so everything else is good. DL is getting everything correctly and the declined subject line is fixed

👍:skin_tone_2: Mark Maniora
Malissa (malissa@shield-legal.com)
2025-02-17 13:26:50

right?

Malissa (malissa@shield-legal.com)
2025-02-17 13:26:57

@deleted-U055HQT39PC @Mark Maniora

deleted-U055HQT39PC
2025-02-17 13:27:38

correct

Malissa (malissa@shield-legal.com)
2025-02-17 13:31:23

Thank you @deleted-U055HQT39PC and @Mark Maniora for hopping on the issue quickly. @Cameron Rentch i'll let Becker know what was up and that we resolved the issue.

🙌 deleted-U055HQT39PC