Jack A. (jack@crediready.com)
2024-01-18 13:30:24

Hey @Altonese Neely just reaching back out in regards to that payment you wanted me to send back. Will it make things easier if you just deducted the $3076.94 from the commission you will be sending out? If not, please forward me a bank account/routing number and ill send it over once it settles in my account.

Altonese Neely (altonese@accountingdept.net)
2024-01-18 13:31:50

Hey. Since you told me it was still pending on your side, I reached out to the bank to see if we could do a stop payment. I'm waiting to hear back.

Jack A. (jack@crediready.com)
2024-01-18 13:32:10

ok np, let me know

👍:skin_tone_5: Altonese Neely
Altonese Neely (altonese@accountingdept.net)
2024-01-24 11:31:01

I apologize for not updating you. We reduced the overpayment from the commission. My apologies again.

Jack A. (jack@crediready.com)
2024-01-24 11:32:27

hey thanks for letting me know. it looks like you reduced the overpayment from the commission but also did on the original charge as well

Jack A. (jack@crediready.com)
2024-01-24 11:38:35
👍:skin_tone_5: Altonese Neely
Altonese Neely (altonese@accountingdept.net)
2024-01-24 11:44:31

Got it. Thank you for the screenshot. Working to get this corrected

Jack A. (jack@crediready.com)
2024-01-24 11:46:06

great, thanks 👍

Altonese Neely (altonese@accountingdept.net)
2024-01-24 16:57:11

Hey Jack, the funds haven't been returned on this end yet. Once the funds have been returned we will resend. We apologize for the inconvenience.

Jack A. (jack@crediready.com)
2024-01-24 16:57:35

All good thank you

Altonese Neely (altonese@accountingdept.net)
2024-01-30 10:48:31

Good morning Jack! we received the funds back and are sending them back out to you today.

Altonese Neely (altonese@accountingdept.net)
2024-01-30 10:48:42

Thank you for your patience

Jack A. (jack@crediready.com)
2024-01-30 13:06:08

Awesome, thank you so much. 🙏