Slack Export

Hey Michael. Unfortunately, we're not familiar with things on the TT side because we don't handle that part. It's probably going to be best to schedule a call with us and Jack and have him go over the steps with us both on the call.

Michael McKinney (michaelmckinney@shield-legal.com)

2024-01-09 10:44:12

ok got it thanks @Mike

Michael McKinney (michaelmckinney@shield-legal.com)

2024-01-23 13:17:40

Hey @Mike I do not have the CRM Event on my accounts. I am requesting my remaining accounts today and will ad this when I get them.

Mike (mike@shield-legal.com)

2024-01-23 13:45:50

Thanks for the heads up @Michael McKinney. if you need any assistance please let us know and we'll get you taken care of

🙏:skin_tone_2: Michael McKinney

Michael McKinney (michaelmckinney@shield-legal.com)

2024-01-24 09:45:27

do you need a list of my accounts to have it added or do you want me to contact Yan at Tiktok for that?

Mike (mike@shield-legal.com)

2024-01-24 10:25:41

Hey Michael. someone from tiktok's team will have to enable it for us. if you have a contact you can ask them to do it, or I can ask Ryan to ask them.

Michael McKinney (michaelmckinney@shield-legal.com)

2024-01-24 10:26:14

I can reach out to Tiktok team for this.

Mike (mike@shield-legal.com)

2024-01-24 10:26:32

awesome. thank you!

✅ Michael McKinney

Michael McKinney (michaelmckinney@shield-legal.com)

2024-01-26 14:52:07

Did they give you an eta on when the CRM event will be added?

Mike (mike@shield-legal.com)

2024-01-26 15:25:41

they did not, but they know how urgent this is so I'm sure they'll get it done. there were a total of 15 accounts they have to do it for

Mike (mike@shield-legal.com)

2024-01-26 15:25:51

I'll let you know as soon as I get an update

Michael McKinney (michaelmckinney@shield-legal.com)

2024-01-26 15:26:29

Ok I can make some time this weekend if needed. I will make it happen.

Mike (mike@shield-legal.com)

2024-01-26 15:26:53

I greatly appreciate it. hopefully it won't come to that though lol

Michael McKinney (michaelmckinney@shield-legal.com)

2024-01-26 17:03:56

If it comes through today I can get it done late tonight or early tomorrow morning. They told me it takes 48 hours so Sunday is my guess.

Mike (mike@shield-legal.com)

2024-01-26 17:05:16

ahh ok. thank you for the update. I forgot they're in columbia

Michael McKinney (michaelmckinney@shield-legal.com)

2024-01-29 10:54:57

Nothing to report on my end, they enabled the premium audiences but not the CRM Event. (yet)

Mike (mike@shield-legal.com)

2024-01-29 10:58:49

thank you for the update. I'll reach out to them and see if I can get an update

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-02 09:49:27

Hey Mike, I just emailed you the CRM Event data from my accounts. Finally.

Mike (mike@shield-legal.com)

2024-02-02 10:22:48

awesome! thank you. I'll get you setup this morning

🙏:skin_tone_2: Michael McKinney

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-14 17:36:20

Hey @mike if tomorrow is easier just shoot me an invite and we can wrap this up in the morning.

Mike (mike@shield-legal.com)

2024-02-14 17:37:39

I'm so sorry man. it's been non-stop today. if you don't mind pushing it to the morning I would greatly appreciate it

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-14 17:38:08

all good I'll ping you in am!

Mike (mike@shield-legal.com)

2024-02-14 17:38:44

awesome. thank you! what time do you usually get in (just trying to plan out my day tomorrow)

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-14 17:38:53

7 am

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-14 17:38:58

PST

Mike (mike@shield-legal.com)

2024-02-14 17:39:56

ok, perfect. yea, just ping me tomorrow morning when you get in and get settled

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-14 17:40:04

sounds good

Mike (mike@shield-legal.com)

2024-02-14 17:40:20

thank you again! talk to you in the morning

Mike (mike@shield-legal.com)

2024-02-14 17:47:14

hey, does 11:15 or 11:30 work for you? I'd like for Dwight to join us (could be a learning experience for us all), and that would give him enough time to get settled in

Mike (mike@shield-legal.com)

2024-02-14 17:47:18

am pst

Mike (mike@shield-legal.com)

2024-02-14 17:47:39

wait wait no.. got my timezones wrong

Mike (mike@shield-legal.com)

2024-02-14 17:50:55

ok, sorry about that.. does 9:15 or 9:30 pst work for you?

Mike (mike@shield-legal.com)

2024-02-14 18:03:18

I just checked my calendar for tomorrow and I'm already pretty covered up.. if you want to just ping me in the morning you can, or even better, you can schedule it yourself: https://calendly.com/mike-shield/meeting

✅ Michael McKinney

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-16 11:39:59

Hey @Mike I got one more account added to my accounts since the CRM Event integration. It's 7334833054747443201 for Ozempic. The event is not currently on the account.

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 13:58:30

https://ads.tiktok.com/i18n/events_manager/crm/detail/7339956993668431873?startTime=2024-02-20&endTime=2024-02-26&type=overview&aadvid=7334833054747443201|E-Sign Created on: 2024-02-26 17:10:39... ID : 7339956993668431873

Access Token: 37e14711a862e59b0d837f8a0043656751e5d3c7

curl --location --request POST 'https://business-api.tiktok.com/open_api/v1.3/event/track/' --header 'Access-Token: ACCESSTOKEN' --header 'Content-Type: application/json' --data-raw '{ "eventsource": "crm", "eventsourceid": "7339956993668431873", "data": [ { "event": "eventtype", "eventtime": 1687673101, "eventid":"1616318632825357", "lead": { "leadid": "leadid" }, "user": { "phone": "2f9d2b4df907e5c9a7b3434351b55700167b998a83dc479b825096486ffcf4ea", "email": "dd6ff77f54e2106661089bae4d40cdb600979bf7edc9eb65c0942ba55c7c2d7f" } } ] }'

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 13:59:05

This is for MM-ShieldLegal-Ozempic ID: 7334833054747443201

Mike (mike@shield-legal.com)

2024-02-26 13:59:09

Thank you Michael!

Mike (mike@shield-legal.com)

2024-02-26 13:59:15

I was just about to ask for that 🙂

✅ Michael McKinney

Mike (mike@shield-legal.com)

2024-02-26 14:08:37

Ok, I got your Ozempic account added. Do you have any additional accounts for Ozempic, or do you have any forms for AFFF?

Mike (mike@shield-legal.com)

2024-02-26 14:10:48

sorry.. PFAS, not AFFF

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 14:10:58

let me check I think i already added it

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 14:11:36

PFAS is already added

Mike (mike@shield-legal.com)

2024-02-26 14:15:20

I have the following setup for you. I'll go back over our chat and see if I overlooked your PFAS • AFFF • CA Juv Hall • Hair Relaxer • Il Juv Hall • MI Juv Hall • Mormon Abuse • Ozempic • Roundup

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 14:15:50

ok I did the toke on all my accounts and once I did that I don't think I can go back in

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 14:15:56

token**

Mike (mike@shield-legal.com)

2024-02-26 14:16:33

let me see if I can find it first. you can regenerate the auth tokens if need be.

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 14:16:47

ok I know we have an email thread going

Mike (mike@shield-legal.com)

2024-02-26 14:16:56

that's where I'm looking now lol

Mike (mike@shield-legal.com)

2024-02-26 14:17:34

yep, found it

Mike (mike@shield-legal.com)

2024-02-26 14:18:02

ok, I'll go over everything in our email and make sure I didn't overlook any others

Mike (mike@shield-legal.com)

2024-02-26 14:18:06

Thanks @Michael McKinney!

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 14:18:24

Firefoam AFFF CPAP Paraquat PFAS Round Up Hair Relaxer Camp Lejeune Mormon Abuse IL Juv Hall MI Juv Hall CA Juv Hall Bard Catheter Ozempic

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 14:18:42

those all should be there, just let know if you need any redone on my end.

Mike (mike@shield-legal.com)

2024-02-26 14:18:49

will do!

Mike (mike@shield-legal.com)

2024-02-26 14:33:33

I remember what happened now... most of yours are returning the error "Access token is incorrect or has been revoked." ... I just tried them again, but getting the same errors

Mike (mike@shield-legal.com)

2024-02-26 14:34:11

MM-ShieldLegal-Bard Catheter ID: 7327383910457819137 Db8042e109fb02611b5077105457d08d58608e40 Access token is incorrect or has been revoked.

MM-ShieldLegal-CPAP ID: 7324526043912667138 F3e83b94e84f8b886e37be7ef3be5e5326f74478 Access token is incorrect or has been revoked.

MM-ShieldLegal-Camp Lejeune 7327380780135743490 D048574c29b47a138e5ceb5910b3939a5e9534ab Access token is incorrect or has been revoked.

MM-ShieldLegal-PFAS ID: 7327377925236637697 Cf744d1729506f045c5489ca617fdb5fe1b3e1d0 Access token is incorrect or has been revoked.

MM-ShieldLegal-Paraquat ID: 7327377420183633922 A2488c649eeaea83ba6a3e8c5f40b992cd3c9691 Access token is incorrect or has been revoked.

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 14:34:34

do i need to try these again?

Mike (mike@shield-legal.com)

2024-02-26 14:35:16

one sec, let me login and take a look before we start making changes

Mike (mike@shield-legal.com)

2024-02-26 14:40:02

Ok.. I just went in and generated a new access token and code snippet for your PFAS account, and it went through

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 14:42:35

I can do the other 4 and send over ?

Mike (mike@shield-legal.com)

2024-02-26 14:42:53

If you don't mind, that would save me a ton of time

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 14:42:59

I got you

Mike (mike@shield-legal.com)

2024-02-26 14:43:04

thank you sir

Mike (mike@shield-legal.com)

2024-02-26 14:43:12

oh I got your Bard account setup too

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 14:43:41

ok I will label and paste in this chat as I do them

Mike (mike@shield-legal.com)

2024-02-26 14:43:54

Much appreciated!

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 14:47:18

• MM-ShieldLegal-CPAP • ID: 7324526043912667138 https://ads.tiktok.com/i18n/events_manager/crm/detail/7331026313265938433?startTime=2024-02-20&endTime=2024-02-26&type=overview&aadvid=7324526043912667138|E-Sign Created on: 2024-02-02 15:28:46... ID : 7331026313265938433

Access Token: 5d42ace54465143de7283181d15d2d5082df6481

curl --location --request POST 'https://business-api.tiktok.com/open_api/v1.3/event/track/' --header 'Access-Token: ACCESSTOKEN' --header 'Content-Type: application/json' --data-raw '{ "eventsource": "crm", "eventsourceid": "7331026313265938433", "data": [ { "event": "eventtype", "eventtime": 1687673101, "eventid":"1616318632825357", "lead": { "leadid": "leadid" }, "user": { "phone": "2f9d2b4df907e5c9a7b3434351b55700167b998a83dc479b825096486ffcf4ea", "email": "dd6ff77f54e2106661089bae4d40cdb600979bf7edc9eb65c0942ba55c7c2d7f" } } ] }'

✅ Mike

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 14:50:45

• MM-ShieldLegal-Camp Lejeune • ID: 7327380780135743490 https://ads.tiktok.com/i18n/events_manager/crm/detail/7331026580543651841?startTime=2024-02-20&endTime=2024-02-26&type=overview&aadvid=7327380780135743490|E-Sign Created on: 2024-02-02 15:32:40... ID : 7331026580543651841

Access Token: 7d86f0caa31af931e3ed869bd6c188c745e77574

curl --location --request POST 'https://business-api.tiktok.com/open_api/v1.3/event/track/' --header 'Access-Token: ACCESSTOKEN' --header 'Content-Type: application/json' --data-raw '{ "eventsource": "crm", "eventsourceid": "7331026580543651841", "data": [ { "event": "eventtype", "eventtime": 1687673101, "eventid":"1616318632825357", "lead": { "leadid": "leadid" }, "user": { "phone": "2f9d2b4df907e5c9a7b3434351b55700167b998a83dc479b825096486ffcf4ea", "email": "dd6ff77f54e2106661089bae4d40cdb600979bf7edc9eb65c0942ba55c7c2d7f" } } ] }'

✅ Mike

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 14:54:51

MM-ShieldLegal-Paraquat ID: 7327377420183633922

https://ads.tiktok.com/i18n/events_manager/crm/detail/7331028825695944706?startTime=2024-02-20&endTime=2024-02-26&type=overview&aadvid=7327377420183633922|E-Sign Created on: 2024-02-02 15:44:23... ID : 7331028825695944706

Access Token: 652344cda14f4000aa76185f673c8e43632ce007

curl --location --request POST 'https://business-api.tiktok.com/open_api/v1.3/event/track/' --header 'Access-Token: ACCESSTOKEN' --header 'Content-Type: application/json' --data-raw '{ "eventsource": "crm", "eventsourceid": "7331028825695944706", "data": [ { "event": "eventtype", "eventtime": 1687673101, "eventid":"1616318632825357", "lead": { "leadid": "leadid" }, "user": { "phone": "2f9d2b4df907e5c9a7b3434351b55700167b998a83dc479b825096486ffcf4ea", "email": "dd6ff77f54e2106661089bae4d40cdb600979bf7edc9eb65c0942ba55c7c2d7f" } } ] }'

✅ Mike

Mike (mike@shield-legal.com)

2024-02-26 15:01:07

I think that about covers it, no?

Michael McKinney (michaelmckinney@shield-legal.com)

2024-02-26 15:03:13

I think so

Mike (mike@shield-legal.com)

2024-02-26 15:03:29

Awesome. Thanks again!

✅ Michael McKinney

Mike (mike@shield-legal.com)

2024-03-04 14:59:28

Both of your forms are ready. Thank you for making those changes to your form names and everything. They look great!

Michael McKinney (michaelmckinney@shield-legal.com)

2024-03-04 15:02:20

thanks @Mike!

💯 Mike

Michael McKinney (michaelmckinney@shield-legal.com)

2024-03-13 13:21:10

Hey Mike, if I am only running on tiktok and my forms are all connected as such. Is there any way my accounts could show up as facebook on the backend?

Mike (mike@shield-legal.com)

2024-03-13 13:23:32

Hey Michael. I'm not sure what you mean. which backend are you referring to?

Michael McKinney (michaelmckinney@shield-legal.com)

2024-03-13 13:25:02

in my dashboard some of my campaigns were being shown as facebook, but I think it was whoever was imputing them in my dashboard. Ryan wanted me to see if there was any reason my forms were coded wrong but I don't believe that it's even possible.

Michael McKinney (michaelmckinney@shield-legal.com)

2024-03-13 13:25:38

I let Ryan know and it's been resolved but I was just curious.

Mike (mike@shield-legal.com)

2024-03-13 13:26:19

ahh ok.. if you're talking about dashboards then that's Ryan's thing. we don't have anything to do with those

Michael McKinney (michaelmckinney@shield-legal.com)

2024-03-13 13:26:52

ok, makes sense to me, thanks!

💯 Mike

Michael McKinney (michaelmckinney@shield-legal.com)

2024-03-15 10:54:06

ok so we just do the same process for CRM but we are essentially making a new event called rejected?

Mike (mike@shield-legal.com)

2024-03-15 11:02:48

exactly!

Mike (mike@shield-legal.com)

2024-03-15 11:03:02

if you need a hand let me know

Michael McKinney (michaelmckinney@shield-legal.com)

2024-03-15 11:03:17

ok, if I do it will be with permissions but I think i am good.

👍:skin_tone_2: Mike

Michael McKinney (michaelmckinney@shield-legal.com)

2024-03-15 11:52:01

@Mike just emailed you my event data

Mike (mike@shield-legal.com)

2024-03-15 11:55:06

thank you sir

✅ Michael McKinney

Michael McKinney (michaelmckinney@shield-legal.com)

2024-04-01 09:33:23

@Mike for AFFF this form is not passing data to the CRM, I sold several leads with it but it still shows zero from this form: https://zapier.com/editor/232097911/published|AFFF | Tiktok |AFFF FORM 1.5 SF 2.1 | MM

Mike (mike@shield-legal.com)

2024-04-01 10:02:09

Hey Michael. will you please open a ticket for this? you can use the generic "report a problem" form. we'll check into it this morning as soon as we're able to.

Michael McKinney (michaelmckinney@shield-legal.com)

2024-04-01 10:02:29

on it.

Mike (mike@shield-legal.com)

2024-04-01 10:02:36

thank you sir