deleted-U04HTA3157W
2025-04-30 11:30:36

are you familiar with this? Agent 511 credit retained but needs coaching

Luis Cortes (https://tortintakepros.slack.com/team/U04GG7BCZ5M)
<p><a href="https://tortintakeprofessionals.lawruler.com/update-lead.aspx?lead=194303">194303</a></p>
Slack Conversation
deleted-U04HTA3157W
2025-06-25 14:04:53

This is the last one given to the reps today. Everything after this you can forward with this message: See below and confirm with me via slack and supply me with the ID number) that you have listened to or have read your inadvertent errors. Any questions whatsoever, come see me. Please comprehend your mistake, ask yourself, what do I need to do differently to avoid this or similar mistakes in the future? Include your answer in the slack to me please. Let's make you flawless! 🥳

Luis Alvarado (https://tortintakepros.slack.com/team/U05D7AV7HQB)
<p><a href="https://tortintakeprofessionals.lawruler.com/update-lead.aspx?lead=771098">771098</a> - Coaching opportunity for Agent 671. Credit retained. • The Agent did not add a note confirming supervisor approval since PNC is 18 years old.</p>
Slack Conversation