Ryan (ryan@themedialab.agency)
2024-12-10 11:49:15

First, what law firm is this? What case type? And what is the issue @Dustin Surwill?

Dustin Surwill (dsurwill@shield-legal.com)
2024-12-10 11:49:30

Bard PowerPort - Bay Point - Simmons - Shield Legal The firm is Simmons

Ryan (ryan@themedialab.agency)
2024-12-10 11:49:40

What's the issue?

Dustin Surwill (dsurwill@shield-legal.com)
2024-12-10 11:49:51

The issue is duplicates in their system

Ryan (ryan@themedialab.agency)
2024-12-10 11:54:49

What happened on our side? Please give insight, did we just mistakenly send duplicates or is this POST-RETAINER duplicates which are not DUPES per se, etc, etc.?

Dustin Surwill (dsurwill@shield-legal.com)
2024-12-10 11:55:17

We are looking in to it

Nick Ward (nicholas@tortintakeprofessionals.com)
2024-12-10 12:08:12

@Dustin Surwill @Nicholas McFadden I believe there was going to be discussion and a plan for monitoring the integrity of each integration following the discovery of the 11/15-11/20 gap issue with Law Ruler last week. Is there any movement on this? It seems that there needs to be eyes on things all the time.

Nick Ward (nicholas@tortintakeprofessionals.com)
2024-12-10 12:08:28

Did anyone even call Law Ruler yet about that problem?

Nicholas McFadden (nickmcfadden@shield-legal.com)
2024-12-10 12:15:14

Yes we determined that it was local to only VGA and the attached file were those affected. We have resent them all but no we have not had a call with Law Ruler yet.

Impacted VGA leads.xlsx