LaToya (latoya@brandlytics.io)
2025-02-13 12:12:07

Hello!! 😄 I hope all is well. None of the boards are loading in Sightly. I was able to create a new AI board, however I can't view it either.

FireShot Capture 034 - Sightly Brand Mentality® - [outcomes.sightly.com].png
deleted-U059JKB35RU
2025-02-13 12:23:12

Hey @LaToya! When you extend the date range to past 60 days does anything come up then by chance?

LaToya (latoya@brandlytics.io)
2025-02-13 12:25:38

@deleted-U059JKB35RU I got the same result. However I just refreshed and tried again and moments are loading in.

deleted-U02E2EXSJJC
2025-02-13 12:31:32

Thanks for the heads up-engineers are looking into the cause but looks like all Moments are loading correctly now. Let me know if you experience the issue still/again!

❤️ deleted-U059JKB35RU
LaToya (latoya@brandlytics.io)
2025-02-13 12:31:59

Thank you!

deleted-U059JKB35RU
2025-02-13 12:37:42

Great! We’re here if you need us!

Adrienne Hester (adrienne@brandlytics.io)
2025-02-13 12:38:30

@deleted-U059JKB35RU, I need you. Have you been able to see my DM?

deleted-U059JKB35RU
2025-02-13 12:38:54

Yes was just responding to you now!

😁 Adrienne Hester