Ahsan (ahsan@shield-legal.com)
2024-06-12 16:26:17

Hello Caleb this is the value we have for the s1 field for the form integration

Ahsan (ahsan@shield-legal.com)
2024-06-12 16:26:28

Please confirm this is the correct value.

Caleb Peters (caleb@shield-legal.com)
2024-06-12 16:27:49

@Ahsan this one: S1=PL-TikTokMB-CPVGA_F1

Mike (mike@shield-legal.com)
2024-06-12 16:28:26

@Ahsan don't include the "S1=" part

Ahsan (ahsan@shield-legal.com)
2024-06-12 16:29:51

@Mike I updated the zap to run without that "s1=" and re ran a test push. All 10 leads come into law rule as test.

Ahsan (ahsan@shield-legal.com)
2024-06-12 16:30:20
image.png
Mike (mike@shield-legal.com)
2024-06-12 16:30:35

I was worried about that. that's what I meant in the other channel when I said I wasn't sure if it would work like that

Mike (mike@shield-legal.com)
2024-06-12 16:31:04

so zapier is just re-running the zap as it was. it's not taking into account any changes that have been made

Caleb Peters (caleb@shield-legal.com)
2024-06-12 17:12:14

@Ahsan please let me know if this is fixed or if I need to pause it down. Can't run traffic without this working

Ahsan (ahsan@shield-legal.com)
2024-06-12 17:24:56

@Caleb Peters I belive the leads are flowing in now. See the attached screen shot

image.png
Caleb Peters (caleb@shield-legal.com)
2024-06-13 11:17:40

@here can you guys please check this again and fix it. No S1 still and it is doing the test@gmail.com again.

👍:skin_tone_2: Mike
Ahsan (ahsan@shield-legal.com)
2024-06-13 11:27:41

Morning Caleb, It looks like the form is working correctly. We received a lead this am (9:02 am). See screenshot. I will confer with the team to make sure we do not have another issue appearing, will keep you apprised of findings.

image.png
Mike (mike@shield-legal.com)
2024-06-13 11:27:55

@Ahsan it's not. we'll go over it on our standup

👍:skin_tone_4: Ahsan
Mike (mike@shield-legal.com)
2024-06-13 11:39:43

@Caleb Peters it's fixed. @Ahsan is going to repost the leads that didn't go through correctly the first time

🙏 Caleb Peters
Ahsan (ahsan@shield-legal.com)
2024-06-13 12:00:16

Leads have been re run @Caleb Peters

🙏 Caleb Peters
Ahsan (ahsan@shield-legal.com)
2024-06-14 11:57:05

@Caleb Peters confirming new leads are coming through properly, should have no more issues

image.png
Caleb Peters (caleb@shield-legal.com)
2024-07-30 13:57:25

@here Can’t access help desk link to submit form request.

Screen Shot 2024-07-30 at 11.53.02 AM.png
Mike (mike@shield-legal.com)
2024-07-30 13:57:45

email help@shield-legal.com please

Mike (mike@shield-legal.com)
2024-07-30 13:58:13

email your request, that is

✅ Caleb Peters
Mike (mike@shield-legal.com)
2024-07-30 13:59:08

@Dwight Thomas we need to move the form integration requests over to the integrations portal and get it off the old helpdesk

👍:skin_tone_5: Dwight Thomas
Caleb Peters (caleb@shield-legal.com)
2024-08-21 12:34:33

@Dwight Thomas can you please add the “PL-Tiktok” to this S1 when you get a chance: PJHCPTTF1

https://zapier.com/editor/251141657|PJH | Tiktok | Form 1 | Caleb

👍:skin_tone_5: Dwight Thomas
Dwight Thomas (dwight@shield-legal.com)
2024-08-21 12:36:43

*Thread Reply:* Done

🙏 Caleb Peters
Caleb Peters (caleb@shield-legal.com)
2024-09-12 12:43:00

@Mike @Dwight Thomas can you guys please check your end of these Zaps below right away. I have leads coming in and they aren't passing. When I manually push them they show up as duplicates in my ISL reports but are not in there at all in the first place.

Paraquat | Facebook | Form 4 | Caleb Paraquat | Facebook | Form 3 (Copy) | Caleb Dacthal | Facebook | Form 1 | Caleb

Ahsan (ahsan@shield-legal.com)
2024-09-12 12:48:15

@Caleb Peters looking into to this

Ahsan (ahsan@shield-legal.com)
2024-09-12 12:53:31

zapier is having a meta issue currently, zap is aware and working on, I will be responding in the email as well

image.png
👍 Caleb Peters
Caleb Peters (caleb@shield-legal.com)
2024-09-13 13:40:22

@Ahsan do you guys know a way to push the leads from Zapier that are in there from yesterday into our system now that it’s working?

Ahsan (ahsan@shield-legal.com)
2024-09-13 13:46:35

I am looking into trying to re run the zaps

Ahsan (ahsan@shield-legal.com)
2024-09-13 13:47:52

looks like we can manaully re run them, want me to re run all of the 12th?

Caleb Peters (caleb@shield-legal.com)
2024-09-13 13:48:24

@Ahsan yes please for all of these:

Paraquat | Facebook | Form 4 | Caleb Paraquat | Facebook | Form 3 (Copy) | Caleb Dacthal | Facebook | Form 1 | Caleb

👍:skin_tone_4: Ahsan
Ahsan (ahsan@shield-legal.com)
2024-09-13 13:58:50

Hey Caleb not seeing the dacthal zap, the other 2 have been re run

Caleb Peters (caleb@shield-legal.com)
2024-09-26 19:40:28

@Ahsan can you please double check this form. Since the bug I have been getting alot of duplicates and they look to be pretty good leads vs. spam. It looks like something may be happening after they hit our system.

Paraquat | Facebook | Form 3 (Copy) | Caleb

Ahsan (ahsan@shield-legal.com)
2024-09-27 09:58:22

@Caleb Peters looking into it.

Ahsan (ahsan@shield-legal.com)
2024-09-27 17:45:34

@Caleb Peters I did some testing with the zap and I am not getting any double entries being immediately created or even with a slight lag into leadspedia. When you are getting dups, what is the frequency you are seeing these dups?

Caleb Peters (caleb@shield-legal.com)
2024-09-27 17:50:26

@Ahsan I am getting them daily. Might be something with form then. Thanks for checking

Ahsan (ahsan@shield-legal.com)
2024-09-27 17:53:13

@Caleb Peters could be because nothing on the form was modified or changed. Was this issue post the zap crash?

Caleb Peters (caleb@shield-legal.com)
2024-09-27 17:53:30

Yes it was

Caleb Peters (caleb@shield-legal.com)
2024-10-08 16:13:33

@Ahsan can you please double check this Zap. Doesn’t appear the questions in the form are even being mapped to anything — Ozempic | TikTok | Form2 | Caleb

Screen Shot 2024-10-08 at 2.12.54 PM.png
Screen Shot 2024-10-08 at 2.13.15 PM.png
Caleb Peters (caleb@shield-legal.com)
2024-10-21 12:46:04

@here can you guys please try and get this form ready this morning— Tiktok | Depo | Form 1 | Caleb #1647

Need to get live urgently. Thanks

Dwight Thomas (dwight@shield-legal.com)
2024-10-21 16:27:42

Done

🙏 Caleb Peters