I made a new status Drax PFS Complete This is for the Drax PFS case type we're doing for BCL ELG
I'll cover new system by editing it in iotiplrstatusrates
@deleted-U06C7A8PVLJ , you will need to do this manually at EOM if old system lambda is not updated. Make sense?
*Thread Reply:* I am assuming you are referring to adding new rows if they are not captured with lambda right
β’ What Service type is this new status? β’ What Service Sequence step is it? β’ What Milestone is it under? β’ Is this a terminable status? β’ Is this a commissionable status?
For reference in terms of what I am asking for ^^
@deleted-U055HQT39PC @Ryan Alan Gil claims they are not using that status.
Do we know with 100% certainty who is using this status and what it is for?
Yes I created that status for this campaign. Tony said to make a new status so it doesnβt get confused with Alanβs stuff. This is for the BCL inbound team
@James Turner this is Post Acquisition/Retainer secondary interview, it's handled by the inbound team and not Alan's team tho since it's BCL
Cool thank you!
Also who would I go to to determine: β’ What Milestone is it under? β’ Is this a terminable status? β’ Is this a commissionable status?
Yes to terminable and yes to commissionable Not sure about milestone