Ryan (ryan@themedialab.agency)
2024-02-22 13:52:02

Guys, for the 12PM, agenda:

  1. Parsa shows us issue (in TT and/or Zapier)
  2. We look at TT BC and TT AA for Jack with working Ad Account and Case Type, check permissions, etc.
  3. We compare to Parsa configuration in TT and Zapier
  4. If no obvious issue, we enroll TT Developer team in Germany to get us help or Zapier Help
🫡 Mike
Mike (mike@shield-legal.com)
2024-02-22 14:03:41

@Ryan just a reminder, I have a hard out at 12:30. Jack and I are in the meet

Mike (mike@shield-legal.com)
2024-02-22 14:39:14

Great call gentlemen. thank you everyone for your assistance!

👏:skin_tone_4: Ryan
Mike (mike@shield-legal.com)
2024-02-22 14:50:36
Mike (mike@shield-legal.com)
2024-02-23 11:12:22

Good morning gentlemen. @Parsa Khademi has some questions about making his TT forms. I am not familiar with this, so I recommended he get with @Jack A. or another MB and let them show him. @Ryan @Jack A. can you guys please help get Parsa going, or point us in the direction of someone who can? Thank you!

Ryan (ryan@themedialab.agency)
2024-02-23 11:17:39

@Parsa Khademi, which case type and form specifically?

Ryan (ryan@themedialab.agency)
2024-02-23 11:18:24

@Jack A. and I can walk you through this later today to get you 100% setup and ready. @Parsa Khademi, let us know when you can be behind your computer.

Mike (mike@shield-legal.com)
2024-02-23 11:19:00

@Ryan thank you very much. lmk if there's anything I can do on my end to help

☝️:skin_tone_4: Ryan
Ryan (ryan@themedialab.agency)
2024-02-23 14:24:28

@Parsa Khademi, what is your avails today? FYI @Jack A., @Cameron Rentch.

Parsa Khademi (parsa@shield-legal.com)
2024-02-24 03:17:53

Are you available at 10am EST? @Ryan

Parsa Khademi (parsa@shield-legal.com)
2024-02-24 03:18:06

I managed to relink the account

Parsa Khademi (parsa@shield-legal.com)
2024-02-24 03:19:45

There was another issue I found on Zapier but managed to resolve, here’s the fix for future reference in case it occurs again:

• if an ad account doesn’t populate post API integration with Zapier, remove the user + re-add them to the account with a fresh invite. Something in the system brute forces the retry of loading accounts (in the case that the load accounts button isn’t working)

Ryan (ryan@themedialab.agency)
2024-02-24 11:30:39

@Parsa Khademi, I am not. Let me and @Jack A. know when you have time otherwise.

Parsa Khademi (parsa@shield-legal.com)
2024-02-24 13:10:58

Are you free at 1pm PST? @Ryan

Ryan (ryan@themedialab.agency)
2024-02-24 13:16:28

@Jack A. Are you? @Parsa Khademi , need Jack so he can help on the form build.

Ryan (ryan@themedialab.agency)
2024-02-24 15:04:22

@Parsa Khademi , what type of form help do you need?

Ryan (ryan@themedialab.agency)
2024-02-24 15:04:53

I can log into other ad accounts and get screenshots of their configurations and questions

Jack A. (jack@crediready.com)
2024-02-24 15:11:29

I can do 1:30 or 2. Sorry, missed the chat earlier

Ryan (ryan@themedialab.agency)
2024-02-24 15:12:20

@Parsa Khademi , 1:30 work?

Ryan (ryan@themedialab.agency)
2024-02-24 15:12:25

Or 2?

Ryan (ryan@themedialab.agency)
2024-02-24 15:17:07

@Parsa Khademi if not then, I’ll send invite for Monday early @Jack A.

Jack A. (jack@crediready.com)
2024-02-24 15:17:55

Not too early please post 11 would be best

Ryan (ryan@themedialab.agency)
2024-02-24 17:24:33

Ok

Ryan (ryan@themedialab.agency)
2024-02-24 17:25:05

@Parsa Khademi , 11am Monday we meet and get you 100% setup. Work for you?

Parsa Khademi (parsa@shield-legal.com)
2024-02-25 00:38:42

Yes that is perfect!

Ryan (ryan@themedialab.agency)
2024-02-26 13:01:39

@here I'm on the call

Mike (mike@shield-legal.com)
2024-02-26 13:02:14

@Ryan you did say I could skip this one right? or was that a different meeting?

Ryan (ryan@themedialab.agency)
2024-02-26 13:02:46

You can, we'll setup forms "as Jack has" for the same case types and let you get PK finished and ready.

Ryan (ryan@themedialab.agency)
2024-02-26 13:03:38

@Parsa Khademi, we are waiting

Mike (mike@shield-legal.com)
2024-02-26 13:03:41

awesome. I think my fireflies bot will still try to join, if you let him in I'll get a recap of the meeting in case there's anything that needs my attention, or I can use the future

Ryan (ryan@themedialab.agency)
2024-02-26 13:03:50

ok