Ryan (ryan@themedialab.agency)
2024-12-05 09:51:09

@Ryan has joined the channel

Yan Ashrapov (yashrapov@shield-legal.com)
2024-12-05 09:51:23

@Yan Ashrapov has joined the channel

Cameron Rentch (cameron@internetthings.com)
2024-12-05 09:51:23

@Cameron Rentch has joined the channel

Mike (mike@shield-legal.com)
2024-12-05 09:51:23

@Mike has joined the channel

Ryan (ryan@themedialab.agency)
2024-12-05 09:51:52

@Yan Ashrapov, your new channel to share out to TT team.

FYI @here

👍:skin_tone_4: Yan Ashrapov
🙏:skin_tone_4: Yan Ashrapov
slackbot
2024-12-05 23:10:36

Bytedance -IL P&S has joined this channel by invitation from Shield Legal.

deleted-U05G9BGQFBJ
2024-12-05 23:10:36

@deleted-U05G9BGQFBJ has joined the channel

🙌 deleted-U05G9BGQFBJ
Yan Ashrapov (yashrapov@shield-legal.com)
2024-12-06 10:41:59

@Cameron Rentch

Cameron Rentch (cameron@internetthings.com)
2024-12-06 10:48:18

@deleted-U05G9BGQFBJ good morning - I know you are not working today but I wanted to send a couple of messages in regards to the credit line:

  1. If we proceed with the initial credit line of 200k , with 50k billing threshold a. can we pay the invoices by credit card (this will make things easier and faster for us) b. do we pay at every 50k billing or at the 200k amount?
  2. Will this credit line get increased as we move forward and build up the accounts?
  3. Note - I am trying to get some type of "audited" financial statement from our CPA company. Stay tuned, I am sure I can get something.
Cameron Rentch (cameron@internetthings.com)
2024-12-06 10:48:25

@Yan Ashrapov ^

deleted-U05G9BGQFBJ
2024-12-07 03:35:06

Hi there! @Cameron Rentch

  1. a. Yes - via the link in the invoices itself. b. You will recieve a sepeate invoice every 50K. But - we will push to have a higher cap for each invoices and a higher total credit line.
  2. Yes. We are aiming for a higher total CL. The financial statements can help our finance team since for them this is a new entity and a new activity.
Cameron Rentch (cameron@internetthings.com)
2024-12-07 13:44:24

Ok @deleted-U05G9BGQFBJ then I don’t see a reason why we should not go ahead and proceed with the credit line for now we will do what we can to increase the line, but I think that will help us. @Yan Ashrapov are you in agreement?

🙌 deleted-U05G9BGQFBJ
Yan Ashrapov (yashrapov@shield-legal.com)
2024-12-07 14:32:47

@Cameron Rentch @deleted-U05G9BGQFBJ let’s make it happen

deleted-U05G9BGQFBJ
2024-12-07 22:51:47

Great, We will ask to move this on Monday morning EU time. As for the financial statements - as soon as we will get these, it will be easier for us to push the finance team to increase the cap asap.

deleted-U05F548NU5V
2024-12-08 02:03:50

@deleted-U05F548NU5V has joined the channel

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2024-12-08 02:09:07

TikTok // Walmart has joined this channel by invitation from Shield Legal.

deleted-U084U38R8DN
2024-12-08 02:09:07

@deleted-U084U38R8DN has joined the channel

Yan Ashrapov (yashrapov@shield-legal.com)
2024-12-08 04:55:28

@deleted-U084U38R8DN @deleted-U05F548NU5V can we please move the TT One demo on Tuesday to 8:30am pacific as we have our sync at 8:00am? Thanks

✅ deleted-U05F548NU5V
deleted-U05F548NU5V
2024-12-09 02:42:28

Good morning @Yan Ashrapov Pls keep us updated regarding the e-signs of last week. Thanks.

Yan Ashrapov (yashrapov@shield-legal.com)
2024-12-09 04:47:55

Here you go @deleted-U05F548NU5V

Tik Tok S1 Finals 11/29/2024-12/5/2024
🙏 deleted-U05F548NU5V
deleted-U05F548NU5V
2024-12-09 09:20:22

*Thread Reply:* Hi @Yan Ashrapov do we have a channel with media buyers? Thanks

✅ Yan Ashrapov
Cameron Rentch (cameron@internetthings.com)
2024-12-09 12:15:54

@deleted-U05G9BGQFBJ please let me and @Yan Ashrapov know how we can get the initial credit line integrated to alleviate some of the manual process we have with the ad accounts

deleted-U05G9BGQFBJ
2024-12-09 23:33:04

Hi guys, I spoke about it with Itay and his working on the full process with our finance team. He will update you ASAP

deleted-U084U38R8DN
2024-12-10 00:03:58

@Cameron Rentch Let's discuss this on our call today.

Cameron Rentch (cameron@internetthings.com)
2024-12-11 10:56:25

@deleted-U084U38R8DN see our BC is suspended. What is going on here? @Yan Ashrapov ?

deleted-U05F548NU5V
2024-12-11 11:02:27

*Thread Reply:* Hi @Cameron Rentch we are escalating it with the policy team already.

deleted-U084U38R8DN
2024-12-11 11:21:29

Hey @Cameron Rentch this could have a couple of reasons and we've escalated it to all relevant poc's. We're on it and doing our best to solve this as soon as possible!

deleted-U05G9BGQFBJ
2024-12-11 11:36:52

Hi @Cameron Rentch, just to echo what Itay said. We are trying to understand if this is a verification issue of the new account setup. We are already in an open investigation with product and with policy to understand this and to overturn this. I apologize for this. My assumption is that the move from an agency account to direct of mass amount had different verification requirements that created a product glitch or policy error glitch. This was escalated to every product and policy team relevant.

Cameron Rentch (cameron@internetthings.com)
2024-12-11 11:37:21

thank you @deleted-U05G9BGQFBJ

Cameron Rentch (cameron@internetthings.com)
2024-12-11 11:37:25

and @deleted-U084U38R8DN

🙏 deleted-U05G9BGQFBJ, deleted-U084U38R8DN
deleted-U084U38R8DN
2024-12-11 11:42:33

So the update that we just received it's that the glitch occurred because of the payment method transition. The team is fixing it as we speak and I will update you as soon as I have any other update

🙏:skin_tone_4: Yan Ashrapov
❤️ deleted-U05G9BGQFBJ
deleted-U084U38R8DN
2024-12-11 14:31:56

@Cameron Rentch did you receive any email stating to approve a contract?

🙏 deleted-U05G9BGQFBJ
Cameron Rentch (cameron@internetthings.com)
2024-12-11 14:44:18

not that I am aware of...

Cameron Rentch (cameron@internetthings.com)
2024-12-11 14:44:24

@deleted-U084U38R8DN

Cameron Rentch (cameron@internetthings.com)
2024-12-11 14:50:02

@deleted-U084U38R8DN I have looked all the way back to 4am PST, only billing receipts.

deleted-U084U38R8DN
2024-12-11 14:56:14

Okay, thanks for checking. Currently I see the accounts moved from suspended to "in review" status

Cameron Rentch (cameron@internetthings.com)
2024-12-11 15:03:19

thanks @deleted-U084U38R8DN

deleted-U05G9BGQFBJ
2024-12-11 15:06:45

Hi Guys, just to explain. No bug and no issues - the move from prepay to invoices paused the activity - similar to the process of moving accounts, That is the cause of it all. Very frustrating since we werent aware but this is the scenario.

🙏:skin_tone_4: Yan Ashrapov
deleted-U05G9BGQFBJ
2024-12-11 15:09:30

We were just updated on that since it is a very specific change. In any case - all is in motion. Depo is still under policy check-up and we are awaiting support there ASAP.

✅ Yan Ashrapov
deleted-U084U38R8DN
2024-12-11 15:36:12

Hey @Cameron Rentch @Yan Ashrapov, the accounts are released!

🙌 Cameron Rentch
deleted-U084U38R8DN
2024-12-11 15:49:04

@Cameron Rentch @Yan Ashrapov So now, the BC got suspended. Stav from to policy team is moving things already but highly requested if you guys can verify your business as you can see is requested here in the message in your BC :

img_v3_02hg_00d2a59c-da5e-4166-98e7-57457bc40fhu.png
Cameron Rentch (cameron@internetthings.com)
2024-12-11 15:50:15

@deleted-U084U38R8DN @Yan Ashrapov

I got this just now…

Cameron Rentch (cameron@internetthings.com)
2024-12-11 15:50:31
IMG_0657
Cameron Rentch (cameron@internetthings.com)
2024-12-11 15:52:40

I gave everything to @Yan Ashrapov to upload

deleted-U084U38R8DN
2024-12-11 15:52:59

Great! Please update us once done so we can communicate to the rest of the team

Cameron Rentch (cameron@internetthings.com)
2024-12-11 15:53:59

@Yan Ashrapov I’m at a Dr appt with my daughter. Are you able to verify the business center?

Yan Ashrapov (yashrapov@shield-legal.com)
2024-12-11 15:55:16

@Cameron Rentch The BC works. But in all ad accounts we are still with the following status:

Screenshot 2024-12-11 at 22.06.33.png
Cameron Rentch (cameron@internetthings.com)
2024-12-11 15:56:24

@deleted-U084U38R8DN this must be something with moving to credit line?

Cameron Rentch (cameron@internetthings.com)
2024-12-11 15:56:30

@Yan Ashrapov ^

Cameron Rentch (cameron@internetthings.com)
2024-12-11 15:57:32

@Yan Ashrapov did you see Itay message above in blue? Assuming you already did this?

deleted-U084U38R8DN
2024-12-11 15:58:34

Just refreshed the BC, it's suspended as you can see.

Screenshot 2024-12-11 at 23.57.52.png
Yan Ashrapov (yashrapov@shield-legal.com)
2024-12-11 16:03:21

@deleted-U084U38R8DN should be verified though ..

Screenshot 2024-12-11 at 23.03.01.png
Yan Ashrapov (yashrapov@shield-legal.com)
2024-12-11 16:04:16

@deleted-U084U38R8DN @deleted-U05G9BGQFBJ this maybe?

Screenshot 2024-12-11 at 23.03.46.png
deleted-U084U38R8DN
2024-12-11 16:18:32

Yes looks like it's verified. I'm waiting for further updates from the team and will update as soon as I have any

deleted-U084U38R8DN
2024-12-11 16:41:01

Updating you that it's still under investigation. I can assure you that there are a lot of senior stakeholders involved in this matter and hopefully it will be resolved anytime soon!

deleted-U084U38R8DN
2024-12-11 23:33:02

Hi @Cameron Rentch @Yan Ashrapov everything should be good to go now. Can hou please check on your side and confirm?

deleted-U05G9BGQFBJ
2024-12-12 00:25:29

Everything was good to go - 7 hours ago but since we moved to invoices, you will need to allocate funds to each account for it to run.

Yan Ashrapov (yashrapov@shield-legal.com)
2024-12-12 01:15:37

@deleted-U084U38R8DN @deleted-U05G9BGQFBJ all $50K was allocated active torts. I was told we should expect more credits today? Either way, Cameron and I appreciate the efforts and late working hours put here. Thank you!

deleted-U084U38R8DN
2024-12-12 01:23:45

@Yan Ashrapov Yes you have additional credits in the BC now 🙂

🔥 Yan Ashrapov
Yan Ashrapov (yashrapov@shield-legal.com)
2024-12-13 11:15:25

@here We have $14.5k in cash balance that we are trying to use for invoicing unsuccessfully. Will it be used automatically in 28 days? Is there anything I'm missing here?

Screenshot 2024-12-13 at 18.11.56.png
Screenshot 2024-12-13 at 18.12.25.png
Screenshot 2024-12-13 at 18.13.45.png
deleted-U05G9BGQFBJ
2024-12-15 01:24:16

Hi @Yan Ashrapov, Please text me for urgent matters over the weekend 🙌 I see that you have sufficent funds. We will scale the CL in time. IF you need a quick overview on this - we can have it in our next call

👍:skin_tone_4: Yan Ashrapov
deleted-U084U38R8DN
2024-12-15 05:19:19

Hey @Cameron Rentch hope you're having a great weekend. 2 Quick reminders for this week: • In our call on Wednesday, we'd like to hear about your plans for 2025 and Q1, including expected spend, case volumes, and any other relevant details that will help us create an accurate 2025 plan. • Reminder to share with us the financial statements so we can push from our side on increasing the credit line.

deleted-U05G9BHC4GY
2024-12-16 04:51:00

@deleted-U05G9BHC4GY has joined the channel

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2024-12-16 11:01:28

Bytedance -IL P&S is no longer connected to this channel.

deleted-U05G9BHC4GY
2024-12-16 11:46:08

@deleted-U05G9BHC4GY has joined the channel

deleted-U05F548NU5V
2024-12-16 11:46:08

@deleted-U05F548NU5V has joined the channel

deleted-U05G9BGQFBJ
2024-12-16 11:46:08

@deleted-U05G9BGQFBJ has joined the channel

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2024-12-16 11:46:09

This channel is now shared with Bytedance -IL P&S.

deleted-U05F548NU5V
2024-12-18 13:28:10

Hi @Yan Ashrapov following our meeting today, pls find the CRM event postback instruction here. As it's the foundation of all key LQO product in the future, pls review with your developer team, then I will be happy to set up meeting with our product team onboard to support. Cheers.

Signal Postback Testing Instruction_events API.pdf
Cameron Rentch (cameron@internetthings.com)
2024-12-18 15:56:01

@deleted-U084U38R8DN @Yan Ashrapov Note that here are the "consent language" we need to have checked and added to all campaigns when we start

Consent 1 By checking this box and clicking the “Agree and Submit” button below, I represent that I: 1) am 18+ years of age; 2) have read and agree to the Shield Legal Terms of Use (including mandatory arbitration) and Privacy Policy; 3) agree to the use of third-party tracking technology on the Site; and 4) agree to receive email marketing from Shield Legal and its marketing partners.

Consent 2 By checking this box and clicking the “Agree and Submit” button below, I give my express consent authorizing Tort Intake Professionals to contact me by telephone, which may include text messages, delivered via automated technology to the phone number that I have provided above (for which I am the primary user and subscriber), including wireless number(s), if applicable. I understand that my consent is not required as a condition of service and that I may withdraw my consent at any time. To obtain a free case review without providing consent, please call

Consent 3 I agree to the terms below.

We need to be able to pass a "yes", and if someone says "no" they should NOT be able to submit the lead at all

deleted-U05G9BGQFBJ
2025-01-02 01:57:11

Hi guys, I hope you're all doing well. We noticed that campaigns were paused yesterday and wanted to check in to understand the reason as a followup to our call this week. Thanks!

deleted-U05F548NU5V
2025-01-02 04:32:46

Happy new year ⛄ @Cameron Rentch @Yan Ashrapov Regarding the CRM event optimization, let's move forward as the test is about to launch. Can we set up a meeting between Shield's tech POC and our product team (based in CA) next week? would you offer a few timeslots? Thanks 🙏

🙌 deleted-U05G9BGQFBJ
Yan Ashrapov (yashrapov@shield-legal.com)
2025-01-03 11:48:29

@deleted-U05F548NU5V working on a few timeslots. we'll update soon. @deleted-U05G9BGQFBJ @deleted-U05G9BHC4GY if we can appeal the rejection as soon as possible - MIPollution ("TikTok Advertising Policies - Industry Entry"). Ad group ID 1820167243732993

✅ deleted-U05G9BHC4GY
🙌 deleted-U05F548NU5V
deleted-U05G9BHC4GY
2025-01-06 09:19:28

*Thread Reply:* Ad group = released!

Yan Ashrapov (yashrapov@shield-legal.com)
2025-01-06 10:07:54

*Thread Reply:* @deleted-U084U38R8DN partly disapproved for the same reason=TikTok Advertising Policies - Industry Entry

deleted-U084U38R8DN
2025-01-06 04:39:49

Hey @Cameron Rentch @Yan Ashrapov Hope you've had a great weekend! Please share some time slots so we can schedule a call with your tech POC and our product team regarding the CRM event optimization. And also, please share all the materials you can regarding the sexual cases as we spoke on our last call.

Thanks!

Yan Ashrapov (yashrapov@shield-legal.com)
2025-01-06 04:59:27

Hey @deleted-U084U38R8DN we can do 9am pacific on Thursday Jan 9th. Please send an invite to nickmcfadden@shield-legal.com as well

✅ deleted-U05F548NU5V
deleted-U05G9BHC4GY
2025-01-06 05:15:18

*Thread Reply:* Checking

deleted-U05F548NU5V
2025-01-08 10:42:20

Hi @Cameron Rentch @Yan Ashrapov Pls find the messaging ads deck here. It also includes a few slides of FAQ that I didn't go over on the meeting. I will check regarding the relevant policy for messaging ad in legal vertical. Feel free to reach out if you have any question. Thanks.

Copy of TikTok Messaging Ads Legal (1).pdf
🙏:skin_tone_4: Yan Ashrapov
deleted-U05G9BHC4GY
2025-01-09 05:14:57

Hi guys, also sharing the incentive plan we shared yesterday

Also, please share with us everything regarding the sexual cases as we discussed last week.

Thanks

Shield Legal 2025 - Incentive Offer_JBP.pdf
deleted-U05F548NU5V
2025-01-09 11:35:31

Hi @Yan Ashrapov Sharing here the CRM events api meeting recording 🙏https://bytedance.sg.larkoffice.com/file/SiKbbk5Ygopia4x5RonleDcvgEe

Yan Ashrapov (yashrapov@shield-legal.com)
2025-01-09 11:36:26

*Thread Reply:* @deleted-U05F548NU5V I think it's only optional via Lark?

deleted-U05F548NU5V
2025-01-09 11:37:08

*Thread Reply:* I set the sharing to be external. you cannot open it?

Yan Ashrapov (yashrapov@shield-legal.com)
2025-01-09 11:37:39

*Thread Reply:* Nope.

Screenshot 2025-01-09 at 18.37.11.png
deleted-U05F548NU5V
2025-01-09 11:38:27

*Thread Reply:* Here it is :spock_hand:

video1946676914.mp4
🙏:skin_tone_4: Yan Ashrapov
deleted-U05G9BHC4GY
2025-01-13 09:24:48

Hey @Cameron Rentch @Yan Ashrapov hope all is well.

As mentioned to Yan, well have to cancel tomorrows meeting due to an offsite we have.

We'll meet next week as scheduled on Teusday.

If there's anything urgent let us know and we will be able to make time to meet.

Thanks

👍:skin_tone_4: Yan Ashrapov
deleted-U05F548NU5V
2025-01-13 09:36:37

Plus on Itay's note, 1P compliance solution current ETA: by end of the week. Keep you updated 🙏

🎉 Yan Ashrapov
deleted-U05F548NU5V
2025-01-16 08:55:15

Good morning @Cameron Rentch @Yan Ashrapov Will you be available for a 5 min call today regarding US Ban news around 8:30am PT time? Thanks.

Yan Ashrapov (yashrapov@shield-legal.com)
2025-01-16 10:30:58

@deleted-U05F548NU5V can we do 9am PT?

deleted-U05G9BGQFBJ
2025-01-16 10:46:35

Hi there @Yan Ashrapov, I can't but am sending an email now. There's nothing much to update for now. In parallel - we are also working on an approval for a revamped incentive offer and will want this to be approved prior to our next call next week.

Yan Ashrapov (yashrapov@shield-legal.com)
2025-01-16 10:48:51

@deleted-U05G9BGQFBJ no worries. If there's anything new, just send us a message. DM works as well. Thanks for the update regarding the incentive.

🙌 deleted-U05G9BGQFBJ
Cameron Rentch (cameron@internetthings.com)
2025-01-20 21:38:47

good morning @deleted-U05G9BGQFBJ @deleted-U084U38R8DN @Yan Ashrapov @deleted-U05F548NU5V I am sick with 103 fever and can barely get out of bed. Can we please move our call to Wed?

deleted-U05G9BHC4GY
2025-01-21 05:43:07

Hey @Cameron Rentch first of all, feel better! Sure we can move the call to Wed.

deleted-U05F548NU5V
2025-01-21 06:34:25

Feel better soon Cam 💚

deleted-U05F548NU5V
2025-01-21 10:53:21

Hi @channel a quick update that 1P compliance on Instant Form (for TCPA) is officially released 🥳 https://ads.tiktok.com/help/article/how-to-create-custom-disclaimer-in-instant-form?aadvid=7289168143745007617&lang=en I will send detailed instructions in media buyer channel

🙏:skin_tone_4: Yan Ashrapov
🙌 deleted-U05G9BGQFBJ
deleted-U05F548NU5V
2025-01-23 09:27:45

Hi @Cameron Rentch @Yan Ashrapov We want to update that Q4 S+ incentives from our product team have been distributed to ad accounts NEC and Paraquat as Yan suggested. Total incentive amount: $159,686 After a long discussion, the product team decided to calculate the incentives based advertiser account (3M account) and capped at $50k each (see calculation in the screenshot) I want to emphasis that it's the highest amount incentive our product team has even distributed to one advertiser for 1 test. We wish it can support Shield in testing more most advanced TT products and really achieve success on the platform.

On another note, we would love to push forward the Lead Quality Optimization test with CRM events postback. As most of other accounts have launched the test, we wish Shield will be ready to join soon.

20250123-172224.jpg
20250123-172152.jpg
🙌 deleted-U05G9BGQFBJ
deleted-U05G9BGQFBJ
2025-01-24 10:08:15

Hi @Cameron Rentch and @Yan Ashrapov, Cam - I hope you're feeling a bit better. What are your thoughts in regards to what Fay suggested regarding the Lead Quality Optimization test with CRM events postback?

Yan Ashrapov (yashrapov@shield-legal.com)
2025-01-24 10:28:00

Hey@deleted-U05G9BGQFBJ As mentioned to Itay and Fay, all our current technical efforts have been concentrated this week and most of next week on the consent form implementation. We'll be sure to update the team when we shift our focus to other projects🙏:skintone4:

deleted-U05G9BHC4GY
2025-01-30 02:38:00

Hi @Cameron Rentch @Yan Ashrapov Great meeting with you yesterday.

As promised, sharing here a quick summery of what we discussed:

  1. In order to increase the credit line we will need additional financial documentations. You can choose 1 of the following 2 options: a. Non-Audited (you already shared) vs Old Audited financial statements b. 6 months bank statements with 15th of the month as key reference.
  2. Juvenile cases - Please share with us materials so we can move this forward with our policy team and see how we can work with these cases.
  3. AI Rejections - Escalated to policy team and will update once we'll have any update
  4. F2F meeting - Please share some dates that will work for you. We need 2 / 2.5 days.
  5. CRM Event - Let us know if our help is needed with this.
  6. JBP - We are finalizing this and will share once done.
  7. Weekend - We will work on creating a plan for the weekends and share this once done. Have a great day ahead 🙏:skintone3:
🙌 deleted-U05G9BGQFBJ
deleted-U05G9BHC4GY
2025-02-04 12:22:57

Hi @Cameron Rentch @Yan Ashrapov

Thanks for the call earlier.

As discussed, see here quick summery of what we discussed:

  1. As part of your spot as a VIP policy client, we want to schedule a call with our policy team to go over everything and address your pain points. Please share additional points to the following: a. AIGC creatives that are getting flagged b. Cases such as juvenile abuse + gaming - Please prepare materials (creatives & LP's) that you're able to run on other platforms c. TikTok One creatives that are getting flagged
  2. Credit line increase - @Cameron Rentch will share documentations.
  3. Make sure to deliver all TikTok One creatives to ensure that the 100 spots you have as a premium account are not taken.
  4. Incentive plan call will be next Wednesday 6pm - I will share the invitation tomorrow.
  5. Performance call scheduled for Thursday Thanks again and have a great rest of the week🙏:skintone3:
deleted-U05G9BHC4GY
2025-02-06 06:09:28

@Cameron Rentch @Yan Ashrapov Hope you're having a great week so far. Quick update, your CL was temporary increased for now with an additional $200K.

Once you'll share the financial documentations the finance team wil work towards a permanent CL.

🥳 deleted-U05F548NU5V
deleted-U05F548NU5V
2025-02-11 10:39:31

Hi @Cameron Rentch @Yan Ashrapov Following our meeting, here is the media plan for Depo account to test: 1) S+ costcap; 2) weekend on strategy; 3) CRM postback. total 14 days, budget $67,200. TikTok will issue $41k incentive. I will get the split test feature approved, Itay will get the incentive to the account. once the CRM postback is set up, we can start the test. Feel free to reach out for any question. Thanks.

👍:skin_tone_4: Yan Ashrapov
deleted-U05F548NU5V
2025-02-11 10:39:56
Shield Legal Q1 Test & Learn Plan.pdf
🙌 deleted-U05G9BGQFBJ
❤️ deleted-U05G9BGQFBJ
Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-13 09:00:01

@Nicholas McFadden has joined the channel

Cameron Rentch (cameron@internetthings.com)
2025-02-13 09:00:48

@Mike @Nicholas McFadden please get the crm event working in above account asap. Ty

👍 Nicholas McFadden
👍:skin_tone_3: Mike
Mike (mike@shield-legal.com)
2025-02-13 11:46:30

*Thread Reply:* @Cameron Rentch fyi, I've spoke with Nick about this. The integrations team is handling it, but I'm on standby and ready to jump in if they need any help with it.

Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-13 11:52:27

*Thread Reply:* We setup the changes need for Depo yesterday. My goal is to finalize it this afternoon and get a test out. If I have any difficulties Mike and I are going to meet tomorrow to troubleshoot.

Yan Ashrapov (yashrapov@shield-legal.com)
2025-02-13 15:00:28

@deleted-U05G9BHC4GY for the policy team call. We can do next Wednesday Feb 19, 8am pacific. Let us know if that will work for you.

deleted-U05G9BHC4GY
2025-02-17 05:10:34

Hi @Cameron Rentch @Yan Ashrapov Hope you're doing great!

Earlier, I send you the invitation for Wednesday to have our Policy call. It would be very helpful and make the meeting more efficient, if you could prepare a doc with examples of videos/LP's and anything that could be relevant in regards to Sexual abuse cases & Video Gaming cases. Materials that you are able to run on other platforms. If you have an estimation of potential revenue unlocking for those cases, that could also be very use full.

If you can share that doc before the call that would be great.

Any other topic than the topics I mentioned a couple of time, feel free to let me know before the call so that the team can prepare.

Thanks in advance🙏:skintone3:

deleted-U05F548NU5V
2025-02-18 09:59:03

Hi @Cameron Rentch @Yan Ashrapov Please use the following zoom link for today's call. thanks. Join Zoom Meeting https://tiktok.zoom.us/j/7671308064?omn=98716884683

Meeting ID:

deleted-U05F548NU5V
2025-02-18 10:35:49

Hi @channel Summary of our weekly:

  1. Prep for meeting with TT policy team tmrw 8am PT - a) Juvenile & abuse (and other torts like game addiction) the relevant materials that Shield is running on other channels; b) TTOne/TTCC creatives keep being rejected; c) AIGC content rejection even with AI toggle on. If you have some materials ready today, please send over as many as you can, so we can prepare the team before the meeting.
  2. Financial statement for the credit line;
  3. CRM events postback, let's aim to finalize it this week so we can start the test;
  4. JBP incentive plan, we are working on it.

Thanks.

deleted-U05G9BHC4GY
2025-02-24 05:14:04

Hi @Cameron Rentch @Yan Ashrapov hope you're doing great! We will need to postpone our meeting tomorrow as me and Idan will not be available this week. We'll keep our meeting next week as scheduled.

If in the meantime there's anything you need, feel free to reach out.

Thanks for understanding🙏:skintone3:

deleted-U05F548NU5V
2025-03-06 07:03:38

Hi @Cameron Rentch @Yan Ashrapov Hope you are doing well.

We have some update regarding the depo provera test: for the CRM event postbacks, because Shield is postbacking custom events, the account requires special support from the engineer team. The earliest date we can get an engineer on Shield's account will be Mar 18th, meaning only on Mar 18th we can start CRM postback test. The original test plan for depo consists 3 tests: 1) Smart+ different bidding strategies split test; 2) always-on campaign performance stability; 3) CRM event postback. I would suggest to anyway kickoff the planned test for now in order to get more system learning of the CRM events, therefore on Mar 18th, when the CRM postback test starts, we will already have sufficient system learning, and the test will be smoothier.

To summarize, my suggestion:

  1. start the Smart+ split test now (14 days, 10 days if the performance really disappoints): Jack already set 2 campaigns. I've adjusted budget to $4k daily based on the latest CPA on Ads Manager. @deleted-U05G9BHC4GY will issue $41k incentive for the test (estimated $56k).
  2. start CRM postback test on March 18th with the Split test winning strategy. Jack needs to recreate the campaign, as the test will allow to choose a CRM event to optimize towards. we will communicate regarding the test budget based on the most updated performance, usually it's 10 times CPA (L14D on TTAM). the test has to last 2 weeks. Please let me know your comment. Thanks.
Yan Ashrapov (yashrapov@shield-legal.com)
2025-03-06 10:59:13

Hi @deleted-U05F548NU5V sounds good. We will start phase 1 now. For phase 2, we will need 3 campaigns to be operational?

deleted-U05F548NU5V
2025-03-06 11:58:28

Thanks @Yan Ashrapov For phase 2, we don't have a special setting request, we just need at least one campaign optimize towards the CRM event and the campaign should have certain scale to reach as close as to 50 CRM events (all types of events) in 2 weeks.

👍:skin_tone_4: Yan Ashrapov
Yan Ashrapov (yashrapov@shield-legal.com)
2025-03-06 11:59:16

@deleted-U05F548NU5V OK. So we are good to go with the current set up Jack made ?

Yan Ashrapov (yashrapov@shield-legal.com)
2025-03-06 13:20:39

@deleted-U05F548NU5V By the way, I do see 3 eSigns that we had in the last 24 hours, but no positive events recorded in the 250 events for the last 3 days. Let's keep a track on that please

deleted-U05F548NU5V
2025-03-06 13:31:53

Hi @Yan Ashrapov I will look into the e-sign postback with the MPO. do you have the data which hour the conversions were? I am sending campaign launching instruction to Jack, we can start.

Yan Ashrapov (yashrapov@shield-legal.com)
2025-03-06 14:45:08

*Thread Reply:* @deleted-U05F548NU5V the last contracts are from leads that were generated before our set up, so were good to proceed

deleted-U05G9BHC4GY
2025-03-09 08:00:13

Hi @Cameron Rentch @Yan Ashrapov hope you're having a great weekend. Regarding this week meeting, we moved it to Wednesday but we overlooked that it falls on Purim Holiday. Can we move back this weeks meeting to Tuesday and next week do it on Wednesday?

Yan Ashrapov (yashrapov@shield-legal.com)
2025-03-10 14:10:02

@deleted-U05G9BHC4GY we can do 9am pacific tomorrow

👍:skin_tone_3: deleted-U05G9BHC4GY
deleted-U05F548NU5V
2025-03-20 06:34:54

Hi @Cameron Rentch @Yan Ashrapov CRM postback product team saw the event coming in and are now configuring the depo ad account for the test (to have the option to choose a CRM event in the campaign setting). It should be done in 24hrs. They also granted $5,000 ad credits to depo account yesterday for the test. Media buyer will have to set the test campaigns once the configuration is done. I will send more details in the group with Jack later.

🙌:skin_tone_4: Yan Ashrapov
deleted-U05F548NU5V
2025-03-20 06:36:42

at the same time, @deleted-U05G9BHC4GY is checking the status of the $41k ad credits to depo account for the previous S+ and increasing CRM event flow tests.

🙏:skin_tone_4: Yan Ashrapov
deleted-U05G9BHC4GY
2025-03-20 10:01:03

Hey @Cameron Rentch @Yan Ashrapov

Hope you're doing great!

After a couple of days of double-checking with multiple teams to make sure we are following our companies legal policies we can now send you the EU offer that we will be able to tap into with a Shield Legal EU Entity.

Annual Incentive - Global Key Accounts - Tiering • Tier 1 - $11.3M -> 2% = $226,000 • Tier 2 - $13.5M -> 2.5% = $337,500 • Tier 3 - $14.5M -> 3% = $435,000 • Tier 4 - $18M -> 3.5% = $630,000 Starting from Tier 2 and up: On top of this, you will need to decide on a "goal" target (tier) and based on that, you'll receive an additional 2% of that goal target if we sign before 31 March. On top of that you will be eligible to receive an additional 2% if we reach 46% of the deal in H1. Example: +2% of $13.5M if signed before March 31 ($270K) +2% of $13.5M if reached $6.5M in Lead Ads before July 31 ($270K) -> 46% of the deal made in H1K Example payout scenario: Shield Legal reach Tier 2 + Sign JBP before 31 March + reach $6.5M in Lead Ads before July 31 Payout: $337,500 + $270,000 + $270,000 = $877,500 Quarter Weight - 25% per quarter Example: If 25% per quarter - 13.5M * 25% = $3,375,000 Payout examples: In Q1 Shield reaches Tier1 = YTD spend * 2% In Q2 Shield reach Tier 3 = YTD spend * 3% - Q1 payout In Q3 Shield stop and reach nothing = No payout as we overpaid In Q4 Shield accelerate and reach Tier 2 = 2025 revenue * 2.5% - Q1 payout - Q2 payout - Q3 payout (equal to 0 in example)

Additional deal elements: • Shield Legal will need to spend 10% outside US • Shield Legal will receive the payouts on the EU entity accounts and NOT US account Feel free to reach out if you need any clarification on this.

deleted-U05G9BHC4GY
2025-03-24 16:22:55

Hey @Cameron Rentch & @Yan Ashrapov Hope you're doing great!

Can you please update us on where we stand with the new entity?

We will need to have the information by tomorrow as the last day of the signature is March 31 and we don't want you to miss out on the fee that you can receive when signing before end of Q1.

There are a few logistics steps that needs to be done after we receive your information which is the reason this is urgent.

Thanks for understanding

Cameron Rentch (cameron@internetthings.com)
2025-03-24 16:23:59

@deleted-U05G9BHC4GY I am waiting on legal, they are working on it. We should have it within the next couple of days.

deleted-U05G9BGQFBJ
2025-03-25 06:56:35

Hi guys, I wanted to provide some clarity on our request. We’ve submitted a unique request to the global leadership to qualify for this incentive, which received an exceptional out-of-scope approval. To ensure everything is executed on time, we need to align with a specific timeline. The offer should be signed by EOM, but for you to receive this offer in time, it must be approved under the new entity. This approval also requires HQ's authorization to move forward - AKA in the next day. We truly appreciate your cooperation and apologize for any urgency. Our goal is to secure the best possible offer for Shield in 2025, and we’re working to make it happen smoothly. Would it be possible to expedite the process and provide the entity name and business license number today (Tuesday)? Thanks in advance for your help!

deleted-U05F548NU5V
2025-03-25 11:47:30

Hi @Cameron Rentch @Yan Ashrapov Summary the weekly today:

  1. 1st priority - JBP. Due to the fact that it involves multi TT internal stakeholders in different timezones, we will try our best to get the 3M EU entity opened and contract issued by Mar 31st (so that the JBP will happen), which needs your support to finalize the new entity in these 2 days.
  2. CRM test in Depo account - the backend configuration will be done today and Jack will set up the campaign based on our product team's request (sent yesterday). total test time: 14 day.
  3. potential CRM test in NS Cup account - considering the conversion volume in this account, I would suggest to test CRM postback as well to get full understand of the product.
  4. Scale Paraquat account - considering the positive result lately, I would highly recommend to scale more to catch the moment.
  5. More learning in NEC and Hair relaxer accounts - we are seeing vertical-wise LQ drop in these 2 torts, and I think it's a good time for us to test new approaches (targeting, instant form questions, creative concept, etc) especially in NEC to explore more winning strategies.
  6. Sexual and juvenile torts - we keep escalating with our policy team to unlock these torts on the platform.
Yan Ashrapov (yashrapov@shield-legal.com)
2025-03-25 12:03:40

@deleted-U05F548NU5V thank you. Please also update us regarding the audience suggestion feature as well, so we can introduce it to our relevant torts as soon as possible

👌 deleted-U05F548NU5V
Cameron Rentch (cameron@internetthings.com)
2025-03-25 15:58:05

@deleted-U05G9BHC4GY @deleted-U05G9BGQFBJ @Yan Ashrapov

The name is being changed to Shield Legal EU, LLC but the EU information attached will remain the same.

Ciphera_extract.pdf
🙌 deleted-U05G9BGQFBJ, deleted-U05F548NU5V
Cameron Rentch (cameron@internetthings.com)
2025-03-25 15:58:36

100% owned by Shield Legal LLC

deleted-U05G9BHC4GY
2025-03-28 09:33:59

Hey @Cameron Rentch hope you've had a great week! You should've received an email to sign the JBP on your end. Please try to do this asap (preferably today) so we'll be in time before the 31 of March!

Let us know if you need any assistance and have a great weekend🙏:skintone3:

deleted-U05G9BGQFBJ
2025-03-28 09:38:15

Just to explain - once you sign, we need our HQ to finalize it. If this will happen today, they will review it prior to the end of the Q. @deleted-U05G9BHC4GY really pushed everyone in our legal, operations and leadership team to have this offer approved and send it over in time. Thank you 🏆 We're super excited for this.

deleted-U05G9BGQFBJ
2025-03-28 15:25:49

Hi guys, What's up? Did you receive it? Please keep us posted once this is signed - so we can escalate this with legal to have it finalized in time.

Cameron Rentch (cameron@internetthings.com)
2025-03-28 17:22:45

@deleted-U05G9BGQFBJ @deleted-U084U38R8DN @Yan Ashrapov hi guys - I did not get the agreement can you please resend

deleted-U05G9BGQFBJ
2025-03-28 17:33:38

@Cameron Rentch You can also send it signed here or via email and we will upload it to the system and you will receive a final copy signed on both ends.

Cameron Rentch (cameron@internetthings.com)
2025-03-28 17:47:48

got it @deleted-U05G9BGQFBJ is there any way to send docusign?

deleted-U05G9BGQFBJ
2025-03-28 18:12:28

This was supposed to be send to you a few hours ago via legal. Can you check your spam folder maybe? I can't send it I'm afraid in any other way :/

Cameron Rentch (cameron@internetthings.com)
2025-03-28 18:22:53

@deleted-U05G9BGQFBJ here you go

Tik tok shield executed.pdf
🙌 deleted-U05G9BGQFBJ
deleted-U05G9BGQFBJ
2025-03-28 18:25:13

Thank you Cam! Is there a chance to get this with the full doc? I will move this as well @Cameron Rentch

deleted-U05G9BGQFBJ
2025-03-28 18:30:21

I don't want to have an issue with this so just to be on the safe side. Thanks!

Cameron Rentch (cameron@internetthings.com)
2025-03-30 13:23:13

there are no other parts to sign @deleted-U05G9BGQFBJ? I can try to scan entire thing later today

Cameron Rentch (cameron@internetthings.com)
2025-03-31 12:08:06

@deleted-U05G9BGQFBJ @Yan Ashrapov here is full doc

shield tik tok executed.pdf
deleted-U05G9BGQFBJ
2025-04-01 01:33:27

Thanks Cam! We are approved with the JBP!!!!!

🥳 deleted-U05F548NU5V
deleted-U05G9BHC4GY
2025-04-07 03:23:59

Hi @Cameron Rentch @Yan Ashrapov hope you're doing great! Can we move our weekly from tomorrow to Wednesday 09:00 AM Pacific?

👍:skin_tone_4: Yan Ashrapov
deleted-U05F548NU5V
2025-04-08 06:42:37

Hi all, just to align that the weekly today 8am PT is cancelled. As Itay is PTO, please ignore the invitation on your calendar. We will send updated invitation for 9am PT on Wed. Thanks.

🙏:skin_tone_4: Yan Ashrapov
deleted-U05F548NU5V
2025-04-09 10:00:06

Hi @Cameron Rentch @Yan Ashrapov Pls join the zoom meeting link tiktok.zoom.us/j/4762706358

deleted-U05F548NU5V
2025-04-09 10:00:07

thanks

deleted-U05G9BGQFBJ
2025-04-09 12:11:21

Hey @Cameron Rentch, Thanks again for the call earlier. As a quick recap, we’re hosting our product leadership off-site in London on May 12–13, and we’d love for you to join us in person.

This is a rare opportunity to engage directly with our most senior product leaders — the people driving the roadmap and decision-making — alongside leads from our creative product, policy, business, and measurement teams. Our senior leadership will also be present. We’d love for you to meet the full team, share your feedback, and help shape the direction of the product, especially around lead ads and your specific needs.

We’d appreciate your confirmation by the end of the week for arrival on May 11 through at least May 13. We’re counting on your input and would love your recommendation on who else should join from your side — we were thinking Andy, Ryan, and Yan - WDYT?

Bottom line: this is a meaningful chance to directly influence the future of the product and help Shield scale and thrive on TikTok.

We are super excited for this and we are also working on everything else that we discussed in our call to get Shield to new heights.

Thanks, Idan

deleted-U05F548NU5V
2025-04-10 05:47:28

Hi @Cameron Rentch @Yan Ashrapov In additional to the leadership F2F in London, I want to schedule a DFO (CRM event optimization) product call between Shield and TT Product + R&D teams next week. The purpose of the call is to move as much as the current product limitation for Shield. We would like POCs on the call that are:

  1. familiar with the full campaign-sales funnel, and make decisions on budget allocation.
  2. operate on signal postback and DFO campaigns. Can you help letting me know who should be on the call? Thanks.
deleted-U05G9BHC4GY
2025-04-15 14:42:40

Hey @Cameron Rentch @Yan Ashrapov

Hope you're doing great and thanks for our call earlier.

Great to hear that we're seeing better results and strong commitment from both your side and ours to make things happen.

Here’s a quick summary of what we discussed:

  1. We'll send over the exact dates for the offsite in London once we receive them. It’s a unique opportunity that could have a real impact on how the product team moves forward with LeadGen, based on your feedback and input. Your presence would be truly meaningful.
  2. Regarding the DFO call, we’ll finalize the exact timing and communicate it to you.
  3. We agreed to maintain greater transparency around performance and active campaigns, which will support our recommendations going forward.
  4. We're currently working on the competitor insights and will share them once ready.
  5. Lastly, to have more touch points (if needed) with the media buyers via Slack and not wait until the Monday calls with recommendations from our side and insights or questions from your side. Excited to see us pacing forward together 🚀

Have a great day

🙌 deleted-U05G9BGQFBJ
deleted-U05G9BHC4GY
2025-04-22 03:04:49

Hey @Cameron Rentch hope you're doing great! Regarding your email, we still haven't received final dates unfortunately. We're hoping to update you as soon as possible on this.

As discussed with Yan, we will postpone todays meeting and if needed we'll schedule for an other time this week.

Best

deleted-U05F548NU5V
2025-04-22 23:37:15

Thank you @Yan Ashrapov @Nicholas McFadden for joining the DFO product roundtable and offering your valuable insights. We will wrap up internally and share more details regarding the further tests soon to crack the leads quality blocker of Shield's 🙏

👌:skin_tone_4: Yan Ashrapov
🙏 Nicholas McFadden
Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-04-22 23:44:44

@deleted-U05F548NU5V thank you for facilitating this and getting our feedback. Appreciate everyone working together to get improvements!

🙏 deleted-U05F548NU5V
deleted-U05G9BHC4GY
2025-04-23 07:43:01

Hi @Cameron Rentch @Yan Ashrapov hope you're doing great!

Excited to share that we just got confirmed that the offsite will be held on 13-15 May and the location changed from London to Berlin.

Please let us know if those dates work for you asap so we can start with the planning.

Thanks

deleted-U05G9BHC4GY
2025-05-08 03:09:00

Hi @Cameron Rentch @Yan Ashrapov hope you're doing great! Would it be possible for you to share with us what we requested + your points by EOD?

Thanks in advance🙏:skintone3:

Cameron Rentch (cameron@internetthings.com)
2025-05-27 17:10:17

@deleted-U05G9BGQFBJ @deleted-U05G9BGQFBJ @Yan Ashrapov are we able to run Federal Tax Debt campaigns on Tik tok?

deleted-U05G9BHC4GY
2025-05-28 08:08:34

Can you please share some examples?

🙏 deleted-U05G9BGQFBJ
Cameron Rentch (cameron@internetthings.com)
2025-05-28 11:24:12

@deleted-U05G9BHC4GY @Yan Ashrapov this is our company site https://www.milestonetax.com/

Here is an example video from a competitor: https://www.youtube.com/shorts/KeOr5YksVDI

We would build landing pages.

To qualify individuals just need to owe 20K or more to the IRS

Milestone
Milestone Tax Solutions | IRS tax relief
Milestone Tax Solutions will help you with IRS tax relief, wage garnishment relief, and back taxes help, ensuring the most favorable outcome.
Original URL: https://www.milestonetax.com/
🙌 deleted-U05G9BGQFBJ
Cameron Rentch (cameron@internetthings.com)
2025-05-28 11:25:56

another competitor tv commercial https://www.google.com/search?q=optima+tax+relief+advertisements&scaesv=189032514fe03f00&rlz=1C5CHFAenUS890US895&udm=7&biw=1728&bih=958&ei=3Dg3aPOKNc7D0PEP3c-ziAc&ved=0ahUKEwjz6KD7ycaNAxXOITQIHd3nDHEQ4dUDCBA&uact=5&oq=optima+tax+relief+advertisements&gslp=EhZnd3Mtd2l6LW1vZGVsZXNzLXZpZGVvIiBvcHRpbWEgdGF4IHJlbGllZiBhZHZlcnRpc2VtZW50czIGEAAYFhgeMgsQABiABBiGAxiKBTILEAAYgAQYhgMYigUyCxAAGIAEGIYDGIoFMgsQABiABBiGAxiKBTILEAAYgAQYhgMYigUyCBAAGIAEGKIEMggQABiABBiiBDIFEAAY7wVIzi1QowRYytwAXgAkAEAmAGqAqABzQ-qAQYxLjEzLjG4AQPIAQD4AQGYAhCgAo8QwgIFEAAYgATCAgsQABiABBiRAhiKBcICCBAAGBYYChgewgIFECEYoAHCAgUQIRifBZgDAIgGAZIHCDIuMTMuMC4xoAeWTbIHCDEuMTMuMC4xuAeKEMIHBTEuOC43yAct&sclient=gws-wiz-modeless-video#fpstate=ive&vld=cid:0a955902,vid:sWeidARNjaE,st:0|https://www.google.com/search?q=optima+tax+relief+advertisements&sca_esv=189032514fe[…]EuMTMuMC4xuAeKEMIHBTEuOC43yAct&sclient=gws-wiz-modeless-video

google.com
:mag_right: optima tax relief advertisements - Google Search
 
Original URL: https://www.google.com/search?q=optima+tax+relief+advertisements&sca_esv=189032514fe03f00&rlz=1C5CHFA_enUS890US895&udm=7&biw=1728&bih=958&ei=3Dg3aPOKNc7D0PEP3c-ziAc&ved=0ahUKEwjz6KD7ycaNAxXOITQIHd3nDHEQ4dUDCBA&uact=5&oq=optima+tax+relief+advertisements&gs_lp=EhZnd3Mtd2l6LW1vZGVsZXNzLXZpZGVvIiBvcHRpbWEgdGF4IHJlbGllZiBhZHZlcnRpc2VtZW50czIGEAAYFhgeMgsQABiABBiGAxiKBTILEAAYgAQYhgMYigUyCxAAGIAEGIYDGIoFMgsQABiABBiGAxiKBTILEAAYgAQYhgMYigUyCBAAGIAEGKIEMggQABiABBiiBDIFEAAY7wVIzi1QowRY_ytwAXgAkAEAmAGqAqABzQ-qAQYxLjEzLjG4AQPIAQD4AQGYAhCgAo8QwgIFEAAYgATCAgsQABiABBiRAhiKBcICCBAAGBYYChgewgIFECEYoAHCAgUQIRifBZgDAIgGAZIHCDIuMTMuMC4xoAeWTbIHCDEuMTMuMC4xuAeKEMIHBTEuOC43yAct&sclient=gws-wiz-modeless-video#fpstate=ive&vld=cid:0a955902,vid:sWeidARNjaE,st:0
Cameron Rentch (cameron@internetthings.com)
2025-05-29 11:10:28

@deleted-U05G9BHC4GY @deleted-U05G9BGQFBJ can I get some feedback on the above asap^^

deleted-U05G9BGQFBJ
2025-05-29 11:22:22

*Thread Reply:* Hi Cam, Itay is working on it with policy.

deleted-U05G9BGQFBJ
2025-05-29 11:22:27

*Thread Reply:* @deleted-U05G9BHC4GY

deleted-U05G9BHC4GY
2025-05-29 12:07:49

*Thread Reply:* Yes, waiting for an update here

deleted-U05G9BHC4GY
2025-06-17 13:03:05

Hi @Cameron Rentch & @Yan Ashrapov After our call we got an recommendation from Stav that should help us immediately with your account health. She has done an investigation on user reports and recommended to close/remove the following account [ML-ShieldLegal-NEC - 7354452441636683777] This because this account is generating a lot of user reports and is affecting the overall account health and is limiting the option to improve it.

She mentioned that this should have an affect on the overall rejections on your wider activity.

We understand that this is an account with a lot of data but still, this is a recommendation that could help us improve the overall activity.

Let me know your toughts.

🙌 deleted-U05G9BGQFBJ
Yan Ashrapov (yashrapov@shield-legal.com)
2025-06-17 13:30:45

@deleted-U05G9BHC4GY We will turn off all AI creatives immediately (Arcads ad groups) for starters and see if we are generating more rejections - which we shouldn't because all other creatives should be TT1.

Yan Ashrapov (yashrapov@shield-legal.com)
2025-06-17 13:32:22

@deleted-U05G9BHC4GY We will turn off all AI creatives immediately (Arcads ad groups) for starters and see if we are generating more rejections - which we shouldn't because all other creatives should be TT1.

deleted-U05G9BGQFBJ
2025-06-18 02:23:52

Hi guys, Please advise how is this working. We are working closely with policy to ensure your account health in order to be able to work as seamlessly as possible.

Yan Ashrapov (yashrapov@shield-legal.com)
2025-06-18 03:05:05

@deleted-U05G9BGQFBJ we restarted NEC with user complaint free non-AI creatives. Once we will have some traffic going today, we will know for sure.

deleted-U05G9BHC4GY
2025-06-18 04:05:58

@Yan Ashrapov Okay lets see how that goes. I will communicate to Stav that we will try to work only with TT1 creatives and ask if she can monitor if we're still getting user reports. If that is the case, I think we should consider her recommendation.

deleted-U05G9BHC4GY
2025-06-18 05:05:57

I just updated Stav on your thoughts but she highly recommend closing the account. See screen below

Screenshot 2025-06-18 at 13.00.33.png
🙏 deleted-U05G9BGQFBJ
deleted-U05G9BHC4GY
2025-06-18 05:08:18

Be aware that there's also a possibility that risk team will close the account due to the high number of reports.

deleted-U05G9BHC4GY
2025-06-18 05:09:46

Eventually, we are in a situation that is not ideal. In order to get out of it asap, I highly recommend following the steps provided by Stav.

deleted-U05G9BGQFBJ
2025-06-18 05:12:13

Thanks @deleted-U05G9BHC4GY. @Cameron Rentch @Yan Ashrapov We will need to launch a new activity for NEC in a new account in order to really ensure the overall account health for Shield - this should prevent rejections due to the reduction of open user reports and will basically get Risk of our back. We understand the learning in NEC but this is the best way for us to get off the radar and resume streamline activity across all torts and verticals.

deleted-U05G9BGQFBJ
2025-06-18 05:14:38

You will receive shortly a written action plan from our premium policy team on this and additional tips in order to ensure our overall account health. We are with you and this will be resolved shortly.

Yan Ashrapov (yashrapov@shield-legal.com)
2025-06-18 06:20:09

@deleted-U05G9BGQFBJ @deleted-U05G9BHC4GY Understood. But first and foremost, we have a large amount of ad credit that is supposed to be allocated to that account. Let's alert whomever that we need to in order to cancel that transfer so we won't get a repeat of what happened with NSCup test ad credits. Of course, we will keep you updated with any other development regarding NEC.

🙏 deleted-U05G9BGQFBJ
deleted-U05G9BHC4GY
2025-06-18 08:36:10

The ad credits will be granted in the new account.

deleted-U05G9BHC4GY
2025-06-18 08:39:02

In addition to that, please see attached the compliance action plan as discussed on our call. This plan is coordinated and led by Stav working closely with the risk team.

Please go over it and let us know if you have any questions.

Shield Legal - Compliance Action Plan (External)
Yan Ashrapov (yashrapov@shield-legal.com)
2025-06-18 11:24:34

@deleted-U05G9BHC4GY @deleted-U05G9BGQFBJ we have closed the NEC ad account. Please be advised that 'delete' is not optional and only 'close'. Let us know how to proceed

Screenshot 2025-06-18 at 19.24.19.png
Cameron Rentch (cameron@internetthings.com)
2025-06-18 14:01:35

Thanks @deleted-U05G9BHC4GY. @Yan Ashrapov please circulate this to the media team so they are aware and updated with our plan.

Yan Ashrapov (yashrapov@shield-legal.com)
2025-06-18 14:06:38

@deleted-U05G9BHC4GY @deleted-U05G9BGQFBJ just to be sure - all Shield Legal LLC NEW BC invoices were paid and we still don't have the option to 'delete' any ad account, but only to 'close' it. Awaiting for further instructions

👀 deleted-U05G9BGQFBJ
deleted-U05G9BHC4GY
2025-06-19 04:15:04

checking

🙌 deleted-U05G9BGQFBJ
deleted-U05G9BHC4GY
2025-06-25 07:28:28

Hi @Cameron Rentch & @Yan Ashrapov hope you’re well!

In order to remove the old NEC account, please follow the instructions here:

https://ads.tiktok.com/help/article/remove-ad-accounts-in-business-center

Yan Ashrapov (yashrapov@shield-legal.com)
2025-06-25 08:00:23

@deleted-U05G9BHC4GY I'm an admin and there's no owner option, so I figure admin should suffice unless I'm missing something. Secondly, if admin is applicable - can't click on the right side, image not clickable. On the left side, going to BC level 'user settings'.

Screenshot 2025-06-25 at 15.46.16.png
Screenshot 2025-06-25 at 15.46.03.png
Screenshot 2025-06-25 at 15.51.16.png
Screenshot 2025-06-25 at 15.53.40.png
Screenshot 2025-06-25 at 15.58.09.png
deleted-U05G9BHC4GY
2025-06-25 08:10:03

Were you able to click on something?

deleted-U05G9BHC4GY
2025-06-25 08:10:15

Or are you stuck

Yan Ashrapov (yashrapov@shield-legal.com)
2025-06-25 08:18:43

I can click the on my 'user profile' on the left upper corner (Not right as suggested). Then, it just goes to BC level stuff: personal info, data security, account security and notifications.

deleted-U05G9BHC4GY
2025-06-25 08:20:53

I see

deleted-U05G9BHC4GY
2025-06-25 08:22:26

Okay just got message from Stav confirming with me that the account is not connected anymore so we're good to go! This will increase your account health significantly🙏:skintone3:

✅ Yan Ashrapov
deleted-U05G9BHC4GY
2025-07-02 01:21:43

Hi @Cameron Rentch @Yan Ashrapov hope you're doing great! Updating you that the incentive payout has been completed. As per your request, the incentive was paid out as follows: NEC - $135K Depo - $135K Bard - $46K

You can find it in the ad account in the Finance/Payment tab.

Let me know if you have any other questions.

Best

Yan Ashrapov (yashrapov@shield-legal.com)
2025-07-02 06:58:42

@deleted-U05G9BHC4GY thank you! The credits are spent automatically?. Also, I don't see anything allocated to Bard yet.

Screenshot 2025-07-02 at 14.56.17.png
Screenshot 2025-07-02 at 14.56.27.png
Screenshot 2025-07-02 at 14.56.34.png
Yan Ashrapov (yashrapov@shield-legal.com)
2025-07-02 06:59:17

@deleted-U05G9BHC4GY thank you! The credits are spent automatically?. Also, I don't see anything allocated to Bard yet.

Cameron Rentch (cameron@internetthings.com)
2025-07-03 10:19:04

@deleted-U05G9BHC4GY @deleted-U05F548NU5V @Yan Ashrapov can you please check and get the Milestone Tax out of review? It has been stuck in review

Cameron Rentch (cameron@internetthings.com)
2025-07-03 10:19:10

need this LIVE

deleted-U05G9BHC4GY
2025-07-03 10:42:22

Hi @Cameron Rentch if you mean the LP, it was approved and communicated yesterday.

Yan Ashrapov (yashrapov@shield-legal.com)
2025-07-03 11:10:10

@deleted-U05G9BHC4GY New ad group 1836571085436018 at JA-ShieldLegal-Tax ID: 7511451752277950465 - The new BC

Yan Ashrapov (yashrapov@shield-legal.com)
2025-07-03 11:12:11

@deleted-U05G9BHC4GY Stuck for over 24 hours in review. While we know that it sometimes takes some time. We want to make sure it's not something that's connected with past issue with the newer BC. Is there anything to be done on TikTok's end to troubleshoot?

deleted-U05G9BHC4GY
2025-07-03 11:15:52

Got it, well look into it and open a ticket

👍:skin_tone_4: Yan Ashrapov
deleted-U05F548NU5V
2025-07-03 12:16:16

Hi @Cameron Rentch @Yan Ashrapov I submitted a ticket to expedite the ad review. It happens sometimes when big seasonality (July 4th) is coming that too many ads wait to be alive. Should be solved in less than 4 hrs.

🙌:skin_tone_4: Yan Ashrapov
deleted-U05F548NU5V
2025-07-04 00:36:34

Hi @Yan Ashrapov the ticket replied 12 hrs ago that the ad group is in review pipeline but nothing has moved forward since then. I have opened another ticket and asked policy to check if it's stuck from their side. Hope it will be released soon.

deleted-U05F548NU5V
2025-07-04 03:09:59

Hi, the ad group in tax account started delivering 🌻

👌:skin_tone_4: Yan Ashrapov
deleted-U05F548NU5V
2025-07-07 14:46:48

Hi @Cameron Rentch @Yan Ashrapov Happy Monday! Here's our proposed agenda for tomorrow's 8 AM PT meeting: • JBP status update • Policy update • Q3 Key product upgrade roadmap • PFAS tort competitive analysis We'd appreciate it if you could share any topics you'd like to discuss so we can prepare.

deleted-U05F548NU5V
2025-07-08 10:54:36

Hi @Cameron Rentch @Yan Ashrapov Here comes the product update and PFAS competitive analysis that I shared at the meeting.

Shield Q3 Weekly.pdf
deleted-U05G9BHC4GY
2025-07-14 07:02:29

Hi @Cameron Rentch hope all is well! We’ll cancel our call tomorrow as Im OOO and for now we don’t have any new updates on the policy side. We’ll meet on Thursday for the DFO call.

If in the meantime if you have anything that needs to be raised feel free to reach out here.

Have a great week ahead 🚀 🙏:skintone3: