Malissa (malissa@shield-legal.com)
2024-07-17 16:48:19

that coffee is delicious! thank you!

Malissa (malissa@shield-legal.com)
2024-07-19 12:57:49

sorry i'm all excited about Deadpool & Wolverine and the final trailer dropped lol. Just reached out to miller. you're cc'd

Malissa (malissa@shield-legal.com)
2024-07-19 17:29:01

Malissa (malissa@shield-legal.com)
2024-08-07 15:48:29

sorry i didn't get much sleep and greg came over to talk about what i'm covering next week. Andy's email -

👍:skin_tone_5: Dwight Thomas
Malissa (malissa@shield-legal.com)
2024-08-07 15:48:51

is that ask possible or will it mess a lot up? do we have other options?

Dwight Thomas (dwight@shield-legal.com)
2024-08-07 15:50:00

It can be handled programatically but it requires an update to all of the flows I have completed.

Malissa (malissa@shield-legal.com)
2024-08-07 15:50:24

ugggggggggggggggggggggggggggh

Dwight Thomas (dwight@shield-legal.com)
2024-08-07 15:50:58

The easiest way to handle this is to inform the intake specialist to provide an answer of "NA" for questions that they do not know the answer to.

👍 Malissa
Malissa (malissa@shield-legal.com)
2024-08-07 16:08:12

*Thread Reply:* so good news, the intake peeps were notified to use NA. will they? hopefully

Malissa (malissa@shield-legal.com)
2024-08-07 15:51:06

how long will that take? i can let them know it's doable it just take a bit to implement.

Dwight Thomas (dwight@shield-legal.com)
2024-08-07 15:53:13

I'd do it Friday. I have a couple of other tasks that have priority.

Dwight Thomas (dwight@shield-legal.com)
2024-08-07 15:53:38

Friday it could take 6 hours to update and test the change.

Malissa (malissa@shield-legal.com)
2024-08-07 15:53:57

gotcha. so i'll tell them that we can do it but it's going to be probably Friday afternoon before it's fully operational

👍:skin_tone_5: Dwight Thomas
Dwight Thomas (dwight@shield-legal.com)
2024-08-07 15:55:59

Can you send a group slack message letting Nick and Nick know the task required of me?

Malissa (malissa@shield-legal.com)
2024-08-07 15:56:15

totall

Malissa (malissa@shield-legal.com)
2024-08-07 15:56:17

totally

Malissa (malissa@shield-legal.com)
2024-08-07 15:59:48

i got you!

Malissa (malissa@shield-legal.com)
2024-08-07 15:59:49

🙂

Malissa (malissa@shield-legal.com)
2024-08-07 16:08:57

since we've got it manual for now, if it takes longer than friday to do the automagic part that's cool.

👍:skin_tone_5: Dwight Thomas
Dwight Thomas (dwight@shield-legal.com)
2024-08-13 11:44:12

Let me know if David has any questions

Malissa (malissa@shield-legal.com)
2024-08-13 11:44:21

will do

Malissa (malissa@shield-legal.com)
2024-08-14 12:22:56

570718 Joshua Riley

561956 Daniel Fry Jr

Malissa (malissa@shield-legal.com)
2024-08-21 15:07:17

that's too much "FINAL" for my brain

Malissa (malissa@shield-legal.com)
2024-08-29 11:50:09

hello hello! You are good to go with Onder.

Malissa (malissa@shield-legal.com)
2024-09-16 11:04:48

CA Juv Hall Abuse - Miller - Onder - Shield Legal

Malissa (malissa@shield-legal.com)
2024-09-16 11:05:47

The Onder Law Firm, LLC or Onder Law Firm

Malissa (malissa@shield-legal.com)
2024-11-07 17:07:37

Here's the one they called about: 622576 - Robert C Richardson AFFF VAM law

Malissa (malissa@shield-legal.com)
2024-11-20 16:18:58

Here it is

ACTS_Shield_Open_Case_Requirements (1) (1).xlsx
Malissa (malissa@shield-legal.com)
2024-11-20 16:19:33

^that's the form. you can delete stuff

Malissa (malissa@shield-legal.com)
2024-11-20 16:21:07
Campaign Requirement Sheet.xlsx
Malissa (malissa@shield-legal.com)
2024-11-20 16:21:18

^there's the blank one

Malissa (malissa@shield-legal.com)
2024-12-10 12:57:07

Here's my friend's info: https://www.realtor.com/realestateagents/5682462389a68901006b7d6d

Realtor.com
Teresa Park, Agent - LAS VEGAS, NV Real Estate Agent | realtor.com®
Find real estate agent &amp; Realtor® Teresa Park, Agent in LAS VEGAS, NV on <a href="http://realtor.com">realtor.com</a>®, your source for top rated real estate professionals.
Original URL: https://www.realtor.com/realestateagents/5682462389a68901006b7d6d
👍:skin_tone_5: Dwight Thomas
Dwight Thomas (dwight@shield-legal.com)
2024-12-10 13:00:08

BTW, Dustin stated that the email with the mapped fields was sent to the integrations team.

👍 Malissa
Malissa (malissa@shield-legal.com)
2024-12-10 13:01:42

I'll check to see if i can find it. i got 600 emails this weekend and yesterday so it might have gotten mixed in with something

Dwight Thomas (dwight@shield-legal.com)
2024-12-10 13:02:50

Just forwarded it to you.

👍 Malissa
Malissa (malissa@shield-legal.com)
2024-12-10 13:03:40

Thank you!

Malissa (malissa@shield-legal.com)
2024-12-10 13:11:37

Thank you! I got the message from Ashwin, it just got mixed in with the massive amount of emails i got and moved. 🫠

Malissa (malissa@shield-legal.com)
2024-12-10 13:11:44

I'll let you guys know if i have questions

Dwight Thomas (dwight@shield-legal.com)
2024-12-11 12:13:48

Good Morning Mal..., can you confirm that the Case Type for ACTS Chowchilla campaigns is Sexual Abuse LA County

Malissa (malissa@shield-legal.com)
2024-12-11 12:18:02

It's going to be different. Let me find it for you

Malissa (malissa@shield-legal.com)
2024-12-11 12:18:44

Should be Chowchilla Womens Prison Abuse

Dwight Thomas (dwight@shield-legal.com)
2024-12-11 12:19:00

Can you check LA County Foster Care Abuse - ACTS - Levinson (TC) - Shield Legal

Malissa (malissa@shield-legal.com)
2024-12-11 12:20:22

^ That's LA County Foster Care Abuse

Malissa (malissa@shield-legal.com)
2024-12-11 12:23:49

IIRC Sex Abuse LA County is just for the Juv Hall

Malissa (malissa@shield-legal.com)
2024-12-16 14:17:21

replying to your "hello" in Vertical Fields here.

🤣 Dwight Thomas
Dwight Thomas (dwight@shield-legal.com)
2024-12-26 13:31:00

Good afternoon Mal...

Dwight Thomas (dwight@shield-legal.com)
2024-12-26 13:31:52

I sent Ashwin an email requesting that i join his meeting with Rahul.

Dwight Thomas (dwight@shield-legal.com)
2024-12-26 13:32:09

Have you heard anything from ACTS?

Malissa (malissa@shield-legal.com)
2024-12-26 13:32:14

hola. i have not

Malissa (malissa@shield-legal.com)
2024-12-26 13:32:34

and i think that's a good idea

👍:skin_tone_5: Dwight Thomas
Dwight Thomas (dwight@shield-legal.com)
2024-12-26 13:32:48

OK. I will wait to hear from them.

Malissa (malissa@shield-legal.com)
2024-12-26 13:33:05

yeah. since it's like the day after xmas we might not hear from people

Dwight Thomas (dwight@shield-legal.com)
2024-12-26 13:33:29

Which is fine by me.

Malissa (malissa@shield-legal.com)
2024-12-26 13:34:34

for sure

Malissa (malissa@shield-legal.com)
2025-01-29 15:33:45

hey @Dwight Thomas don't forget to send me Terry's info :)

Malissa (malissa@shield-legal.com)
2025-01-29 15:33:49

it was Terry right?

Dwight Thomas (dwight@shield-legal.com)
2025-01-29 15:35:28

Troy Maxwell - tmaxwell@elglaw.com

Can you ask him to verify that there was a test lead created for Gunther Testing (Lead ID: 654268)

Malissa (malissa@shield-legal.com)
2025-01-29 15:35:55

Troy, Terry. Same thing

🤣 Dwight Thomas
Malissa (malissa@shield-legal.com)
2025-01-29 15:39:20

For CA Juv Hall?

Malissa (malissa@shield-legal.com)
2025-01-29 15:40:14

That seems odd for ELG

Dwight Thomas (dwight@shield-legal.com)
2025-01-29 15:40:40

Doh...

Dwight Thomas (dwight@shield-legal.com)
2025-01-29 15:41:39

Tester Frank Testman - Firefighting Foam - Bowersox - ELG - Shield Legal Lead # 644936

Dwight Thomas (dwight@shield-legal.com)
2025-01-29 15:41:49

Have them check that...

Malissa (malissa@shield-legal.com)
2025-01-29 15:42:14

gotcha

Malissa (malissa@shield-legal.com)
2025-01-30 10:59:55

Buenos Dias @Dwight Thomas. Did you see that email from Terry/Troy?

Dwight Thomas (dwight@shield-legal.com)
2025-01-30 11:00:25

I did. I am in the process of resolving this issue.

Malissa (malissa@shield-legal.com)
2025-01-30 11:00:45

cool. Thank you!

Dwight Thomas (dwight@shield-legal.com)
2025-02-28 12:00:22

Will you bring your laptop so I can hop on to give my update

Malissa (malissa@shield-legal.com)
2025-02-28 12:04:49

Sorry I was on the phone with Jon Becker

Dwight Thomas (dwight@shield-legal.com)
2025-02-28 12:05:13

NP you're off today

Malissa (malissa@shield-legal.com)
2025-02-28 12:10:23

Go celebrate closing!!!

:awesome_dance: Dwight Thomas
Dwight Thomas (dwight@shield-legal.com)
2025-02-28 12:11:29

YES INDEED

Malissa (malissa@shield-legal.com)
2025-03-21 12:52:00

Ok so from the street to your house the pipes under your yard/driveway are typically not covered by the city or your homeowners insurance. It’s typically an amendment to your policy.

Dwight Thomas (dwight@shield-legal.com)
2025-03-24 11:28:25

Good Morning Mal..., can you reach out to ACTS for an update on the campaigns we have been asking about.

👍 Malissa
Malissa (malissa@shield-legal.com)
2025-03-24 11:38:34

If i haven't by noon, please remind me

Dwight Thomas (dwight@shield-legal.com)
2025-03-26 12:20:04

We're holding off on Paraquat?

Malissa (malissa@shield-legal.com)
2025-03-26 12:20:29

Yeah give it a bit. Let me chat with Andy.

Malissa (malissa@shield-legal.com)
2025-04-01 16:37:39

talking to dustin. do you want me to reply to mark or would you like to? doesn't matter to me

Malissa (malissa@shield-legal.com)
2025-04-01 16:37:39

🙂

Dwight Thomas (dwight@shield-legal.com)
2025-04-01 16:38:22

Please do..., I am prone to say something I'll regret.

Malissa (malissa@shield-legal.com)
2025-04-01 16:40:29

HAHAHAHAHAHAHAHA

Malissa (malissa@shield-legal.com)
2025-04-01 16:42:03

what do you think:

We did some digging and those 5 IDs were all corrected last week. Somehow they were sent through with manually attached documents. We re-pushed those documents on Thursday and they should now be in the system. If not, please let us know.

Dwight Thomas (dwight@shield-legal.com)
2025-04-01 16:42:38

Sounds good.

Dwight Thomas (dwight@shield-legal.com)
2025-04-09 14:15:55

All of my statuses are still the same.

👍 Malissa
Malissa (malissa@shield-legal.com)
2025-04-09 14:17:40

did you see ashwin's reply?

Dwight Thomas (dwight@shield-legal.com)
2025-04-09 14:18:06

About the reports..., yes.

Dwight Thomas (dwight@shield-legal.com)
2025-04-09 14:19:31

...but we still need an update on the other campaigns. Also LA Wildfires. Those documents were for another campaign.

Malissa (malissa@shield-legal.com)
2025-04-09 14:19:46

baby steps apparently

Malissa (malissa@shield-legal.com)
2025-04-09 14:19:46

lol

Malissa (malissa@shield-legal.com)
2025-04-09 14:21:57

this is the last thing i see for wildfires: "So for this campaign, the short name for Incident Date is "Inc-Date" and not "INC-DATE"." and you sent that. i doubt he only replied to you, right?

Dwight Thomas (dwight@shield-legal.com)
2025-04-09 14:23:59

Not at all

Malissa (malissa@shield-legal.com)
2025-04-09 14:25:10

Feel free to reply to others. Maybe if we tag team him it will work

Malissa (malissa@shield-legal.com)
2025-04-14 12:58:00

so i've got to make this as easy as possible for Cam

Malissa (malissa@shield-legal.com)
2025-04-14 12:58:30

I'm trying to figure out the easiest way to point out the differences

Dwight Thomas (dwight@shield-legal.com)
2025-04-14 12:59:20

...Our intake questions do not sync up with the data ACTS is expecting from us.

Malissa (malissa@shield-legal.com)
2025-04-14 12:59:36

right. I'm trying to figure out the best way to show an example lol

Malissa (malissa@shield-legal.com)
2025-04-14 12:59:46

I could just be like "yo they don't match"

Malissa (malissa@shield-legal.com)
2025-04-14 12:59:52

😂

Malissa (malissa@shield-legal.com)
2025-04-14 13:06:56

how about:

"Hi Cam, we have a bit of an issue with integration for LA Wildfires - ACTS. The intake questions they've set up in their Smart Advocate do not match the intake questions we've been using. We just got this data from ACTS for integration (we've been asking them for some time now) and feel stuck in how to proceed. To make these changes on our end to match their intake will cause us to go back to the signed cases for additional information."

👍:skin_tone_5: Dwight Thomas
Dwight Thomas (dwight@shield-legal.com)
2025-04-14 13:10:29

Sounds good to me.

Malissa (malissa@shield-legal.com)
2025-04-14 13:12:34

i'll probably add a "please advise if we should make those changes or if we should make acts not be crappy"

👍:skin_tone_5: Dwight Thomas
Malissa (malissa@shield-legal.com)
2025-04-14 13:25:19

so basically we'd need to completely redo the intake. I think what's confusing me is ACTS. lol

Malissa (malissa@shield-legal.com)
2025-04-14 13:25:26

like WTF ACTS

😔 Dwight Thomas
Dwight Thomas (dwight@shield-legal.com)
2025-04-14 13:25:50

Damn

Malissa (malissa@shield-legal.com)
2025-04-14 13:26:07

oh i haven't talked to Cam yet

Malissa (malissa@shield-legal.com)
2025-04-14 13:26:15

i'm just looking at everything like WTF ACTS lol

Dwight Thomas (dwight@shield-legal.com)
2025-04-14 13:27:07

Well I guess you're getting me prepared for the chaos

Malissa (malissa@shield-legal.com)
2025-04-14 13:27:13

lol

Malissa (malissa@shield-legal.com)
2025-04-14 13:27:18

gotta get that heart rate up