Ryan (ryan@themedialab.agency)
2024-02-08 15:14:22

Here is the explanation of the cost for Branded Caller ID:

Caller ID is a cost-free way to increase pickup rates when you call your customers. Your customized name will appear on the receiving mobile phone or landline when placing calls from an associated Tracking Number. Caller ID must be enabled on the receiving line in order to be displayed.

Branded Caller ID is a pay per call way to increase pickup rates similar to Caller ID but instead of the customer paying to enable Caller ID, you pay to push your brand with each phone call. This feature is currently in beta and is only available to for Verizon and T-mobile wireless subscribers. Branded $0.08 per outbound call

Ryan (ryan@themedialab.agency)
2024-02-08 15:20:54

@deleted-U05CPGEJRD3, the 725# from Carrier C should be put into CTM portal within 48 hours per CTM support.

The other requests (one free, one paid) are pending review by the Carrier. Do you want me to keep the Branded Paid $0.08 cents per call? That will get pricey once LV controls all outbound calls from CTM.

deleted-U05CPGEJRD3
2024-02-09 07:47:12

*Thread Reply:* Good morning Ryan,

deleted-U05CPGEJRD3
2024-02-09 07:47:32

*Thread Reply:* lets hold off on the Branded Paid

Ryan (ryan@themedialab.agency)
2024-02-09 08:44:31

*Thread Reply:* Will do. Thanks Jon.

Ryan (ryan@themedialab.agency)
2024-02-12 10:53:25

@deleted-U05CPGEJRD3, good morning. What is the settlement value and case revenue share % for Navy Federal Credit Union cases? We got our sixth e-sign from TIP today.