@Joe Santana, Trisha Donnelly on the BCL team has a CTM issue below, can you prioritize her and investigate?
<p>Good Morning Ryan,
I'm having a CTM issue. My phone isn't notifying me when I have any incoming calls & it's not ringing when calls are coming through. This is also happening while my status is available. I've reset my computer, logged in & out, & no change to my issue.</p>