deleted-U06AYDQ4WVA
2024-01-10 13:58:58

hey @Ryan where are you hiding today ?

deleted-U06AYDQ4WVA
2024-01-10 14:04:04

Adrian told me you are the guy with answers for my questions haha

Ryan (ryan@themedialab.agency)
2024-01-10 16:11:13

In boba fet

Ryan (ryan@themedialab.agency)
2024-01-10 16:11:23

Almost of a call

deleted-U06AYDQ4WVA
2024-01-10 18:23:16

hey @Ryan if the dashboard is off you want me to message to luke on the side and then tag cameron later right ?

deleted-U06AYDQ4WVA
2024-01-10 18:23:32

like this dashboard that i usually put in the tip invoicing slack

image.png
Ryan (ryan@themedialab.agency)
2024-01-10 18:23:35

You can always post in #C022831MSUF channel it is off

Ryan (ryan@themedialab.agency)
2024-01-10 18:23:39

to me and Luke

Ryan (ryan@themedialab.agency)
2024-01-10 18:23:49

, he can fix, and then we can post.

deleted-U06AYDQ4WVA
2024-01-10 18:23:53

i dont have access to that one

deleted-U06AYDQ4WVA
2024-01-10 18:24:04

im new haha

deleted-U06AYDQ4WVA
2024-01-11 18:00:30

hey @Ryan can you please add edward weber to the admin logistics slack please?

Ryan (ryan@themedialab.agency)
2024-01-11 18:03:29

Sure.

deleted-U06AYDQ4WVA
2024-01-11 18:05:50

thank you

deleted-U06AYDQ4WVA
2024-02-19 10:22:02

hey @Ryan good morning hope you are doing awesome

deleted-U06AYDQ4WVA
2024-02-19 10:23:54

wanted to chime in about the flatiron report to cameron because damon doesnt pull the data really it was created by brittany and i usually update it daily based off what brittany instructed me to do. to answer your first question it is all time data and to the second question cameron told us that the firm wanted to see how many declines they had so we had to intentionally include those

Ryan (ryan@themedialab.agency)
2024-02-19 10:32:49

I will complete a quick TIP to SL reconciliation and then you guys can let Cameron know why he miscounted.

deleted-U06AYDQ4WVA
2024-02-19 10:33:09

haha okay fair enough

deleted-U06AYDQ4WVA
2024-02-19 10:33:20

thanks ryan !

Ryan (ryan@themedialab.agency)
2024-02-19 10:34:19

He'll probably have you clean the report up to match dash, so Declines should be put into another tab.

deleted-U06AYDQ4WVA
2024-02-19 10:34:48

yea probably .. no biggie

deleted-U06AYDQ4WVA
2024-02-19 13:14:08

hey @Ryan i got an email from hilliard law asking why they keep having issues with leads transferring to their sales advocate program. I was hoping to team up with you and luke to maybe look into this or would it be dwight? i want to be able to answer them in a timely fashion

Ryan (ryan@themedialab.agency)
2024-02-19 13:33:04

That is a Dwight issue. They handle integrations.

deleted-U06AYDQ4WVA
2024-02-19 13:33:16

okay thank you

deleted-U06AYDQ4WVA
2024-02-26 15:47:08

We are all in another meeting right now with connex setting up the new team

Ryan (ryan@themedialab.agency)
2024-03-11 13:56:03

@deleted-U06AYDQ4WVA, JUST updated this persons status, who was counted from 12-12-23 in the TIP Dash but had the wrong status in LR: https://tortintakeprofessionals.lawruler.com/update-lead.aspx?lead=345141

Ryan (ryan@themedialab.agency)
2024-03-11 13:56:12

They are now Signed e-Sign Client Opt Out status.

deleted-U06AYDQ4WVA
2024-03-11 13:56:55

oh interesting okay thanks ryan

deleted-U06AYDQ4WVA
2024-03-25 13:19:55

@Ryan i have been getting this error all morning. is it just my end of something going on with the dashboard ?

image.png
☝️:skin_tone_4: Ryan
Ryan (ryan@themedialab.agency)
2024-03-25 13:33:55

Which page?

deleted-U06AYDQ4WVA
2024-03-25 13:40:59

Billable leads all time. I just restarted my computer let’s see if it helps

Ryan (ryan@themedialab.agency)
2024-04-09 13:14:00

Luke and I have a Connex One question, mind hoping on for a moment?

deleted-U06AYDQ4WVA
2024-04-09 13:16:33

yes hoping on now

Ryan (ryan@themedialab.agency)
2024-04-09 13:16:53

@deleted-U06AYDQ4WVA

Ryan (ryan@themedialab.agency)
2024-04-09 13:37:22

@deleted-U06AYDQ4WVA, when you send us the report, please select all columns the report allows. We'll dissect it.

✅ deleted-U06AYDQ4WVA
deleted-U06AYDQ4WVA
2024-04-09 13:50:03

just got out of my meeting working on it now

Ryan (ryan@themedialab.agency)
2024-04-09 13:54:16

Ty.

Ryan (ryan@themedialab.agency)
2024-04-09 13:57:30

Can you also tell us what this report is called on the screen? Maybe a screenshot? We'll get with Adam to learn how to get this data out of their database.

deleted-U06AYDQ4WVA
2024-04-09 13:59:38

its combined summary

Ryan (ryan@themedialab.agency)
2024-04-09 13:59:45

Ty

deleted-U06AYDQ4WVA
2024-04-09 13:59:55

i talked to him about it already he is working on it and richard from connex is working on it too

Ryan (ryan@themedialab.agency)
2024-04-09 14:01:39

It's a custom report this "Combined Summary"?

deleted-U06AYDQ4WVA
2024-04-09 14:02:43

i an show you on my screen if you want to hop on a call

deleted-U06AYDQ4WVA
2024-04-09 14:02:58

plus i want to get your ok on how im putting this report together for you guys

Ryan (ryan@themedialab.agency)
2024-04-09 14:03:10

sure

deleted-U06AYDQ4WVA
2024-04-09 14:04:03

i joined the old google meet link you sent me

deleted-U06AYDQ4WVA
2024-04-10 14:56:36

Yay another law ruler status

Ryan (ryan@themedialab.agency)
2024-04-10 15:19:15

🤦‍♂️:skintone3:

deleted-U06AYDQ4WVA
2024-04-11 13:34:20

hey ryan we might not need this meeting after all im going to work on a fix with some people here at tip and see if it works for this next week moving forward

deleted-U06AYDQ4WVA
2024-04-11 13:34:24

i will let you know how it goes

Ryan (ryan@themedialab.agency)
2024-04-16 11:44:55

In MB meetings with Cam

deleted-U06AYDQ4WVA
2024-04-16 11:45:09

ok i need to clarify what you mean by final

deleted-U06AYDQ4WVA
2024-04-16 11:45:17

cause multiple statuses mean final

deleted-U06AYDQ4WVA
2024-04-16 11:45:44

it helps if i know what the reports are being used for or what are they being used to show

Ryan (ryan@themedialab.agency)
2024-04-16 11:46:36

Status = e-Sign FINAL so that we know they are fully retained, and columns are only email and phone of claimants on each case type, this is for building audience targeting models in Facebook and TikTok on our media end. 🙂

✅ deleted-U06AYDQ4WVA
deleted-U06AYDQ4WVA
2024-04-16 11:46:53

okay perfect

🙏:skin_tone_4: Ryan
Ryan (ryan@themedialab.agency)
2024-04-24 11:44:19

FYI Luke had an Aunt pass in his family, so he's available but in quiet mode coding today so if you need him, please take note.

deleted-U06AYDQ4WVA
2024-04-24 11:59:05

oh dear okay thank you for the heads up

deleted-U06AYDQ4WVA
2024-04-24 18:31:42

hey ryan i will try to help dennis right now

Ryan (ryan@themedialab.agency)
2024-04-24 18:31:53

Ok

Ryan (ryan@themedialab.agency)
2024-04-24 18:31:55

Ty

deleted-U06AYDQ4WVA
2024-04-24 18:34:02

looks like CPAPC - DL Flatirons - Shield Legal in the TIP Dashboard is the one that is off by 1

👏:skin_tone_4: Ryan
Ryan (ryan@themedialab.agency)
2024-04-24 18:34:21

Can you figure out the lead ID?

deleted-U06AYDQ4WVA
2024-04-24 18:41:17

working on that now

deleted-U06AYDQ4WVA
2024-04-24 18:48:08

486361

deleted-U06AYDQ4WVA
2024-04-24 18:48:15

it is now in signed & declined status

deleted-U06AYDQ4WVA
2024-04-25 10:07:49

hey good morning @Ryan i know youre in a meeting so just respond when you can but any update on luke is he on today ?

Ryan (ryan@themedialab.agency)
2024-04-25 10:10:26

He is 😃

👍:skin_tone_3: deleted-U06AYDQ4WVA
Ryan (ryan@themedialab.agency)
2024-04-25 10:10:37

He’s doing numbers now. Once done we can recheck.

deleted-U06AYDQ4WVA
2024-04-25 10:11:16

Okay thank you

deleted-U06AYDQ4WVA
2024-04-29 10:53:28

@Ryan good morning is there a way to schedule a report to export from the TIP dashboard ?

Ryan (ryan@themedialab.agency)
2024-04-29 10:55:13

Yes

Ryan (ryan@themedialab.agency)
2024-04-29 10:55:47

Click on share button > schedule delivery

deleted-U06AYDQ4WVA
2024-04-29 10:56:26
image.png
deleted-U06AYDQ4WVA
2024-04-29 10:57:06

can you please give access to me, Edward Weber, Dennis Shaull

Ryan (ryan@themedialab.agency)
2024-04-29 10:57:46

Try now

deleted-U06AYDQ4WVA
2024-04-29 11:00:19

still not working

deleted-U06AYDQ4WVA
2024-04-29 11:00:23

do you need my email ?

Ryan (ryan@themedialab.agency)
2024-04-29 11:02:04

On the TIP Operations Dash right? I made you Editor, refresh your entire screen and try to schedule.

deleted-U06AYDQ4WVA
2024-04-29 11:12:55

ok that worked but it just downloads as a PDF of one page. We were hoping to get it exported as an excel file

deleted-U06AYDQ4WVA
2024-04-29 11:13:06

do you know if there is a way to do that?

Ryan (ryan@themedialab.agency)
2024-04-29 11:15:08

Send me video link, will show you real quick how it works

deleted-U06AYDQ4WVA
2024-04-29 11:17:15

To join the video meeting, click this link: https://meet.google.com/vtf-izay-kfu Otherwise, to join by phone, dial and enter this PIN: 637 993 247# To view more phone numbers, click this link: https://tel.meet/vtf-izay-kfu?hs=5

meet.google.com
Meet
Real-time meetings by Google. Using your browser, share your video, desktop, and presentations with teammates and customers.
Original URL: https://meet.google.com/vtf-izay-kfu
meet.google.com
Meet
Real-time meetings by Google. Using your browser, share your video, desktop, and presentations with teammates and customers.
Original URL: https://tel.meet/vtf-izay-kfu?hs=5
Ryan (ryan@themedialab.agency)
2024-04-30 10:59:34

Need you for five minutes, got a few CNX1 Qs'

Ryan (ryan@themedialab.agency)
2024-04-30 10:59:59

@deleted-U06AYDQ4WVA

deleted-U06AYDQ4WVA
2024-05-01 11:48:16

@Ryan good morning are you available in like 15 minutes

deleted-U06AYDQ4WVA
2024-05-01 11:48:42

need to do a meeting about the invoicing reporting situation

Ryan (ryan@themedialab.agency)
2024-05-01 11:49:18

I'm on a call right now, what's up?

deleted-U06AYDQ4WVA
2024-05-01 11:50:29

need help with how you come up with these numbers that you normally put on the vici report and how to get it on the connex outbound dialing report

image.png
Ryan (ryan@themedialab.agency)
2024-05-01 11:59:26

We use the Vici call-type buckets and apply them to the count of "deals" from the TIP Dashboard to get the talk rev and minutes done.

deleted-U06AYDQ4WVA
2024-05-01 12:02:39

we need that from connex

deleted-U06AYDQ4WVA
2024-05-01 12:03:00

if you cant make it to the meeting we can touch base later

Ryan (ryan@themedialab.agency)
2024-05-01 12:17:10

That is what the Horizontal Outcomes Report does for us

deleted-U06AYDQ4WVA
2024-05-01 12:25:52

are you available ?

Ryan (ryan@themedialab.agency)
2024-05-01 12:26:09

@deleted-U06AYDQ4WVA, give me a few more minutes but we can hop on this when i'm ready: https://meet.google.com/gja-dhkn-vgx

deleted-U06AYDQ4WVA
2024-05-01 12:27:40

ok thank you still need a little more clarification

Ryan (ryan@themedialab.agency)
2024-05-01 12:30:26

sorry, been a morning

deleted-U06AYDQ4WVA
2024-05-01 12:48:00

no worries i appreciate you always making the time

deleted-U06AYDQ4WVA
2024-05-01 12:48:17

most CEO's dont do all that you do and arent as helpful as you

Ryan (ryan@themedialab.agency)
2024-05-01 12:48:54

Thank you and you are welcome.

deleted-U06AYDQ4WVA
2024-05-02 13:21:13

hey are you available for a quick call ?

Ryan (ryan@themedialab.agency)
2024-05-14 14:16:45

It's work, Looker Studio

Ryan (ryan@themedialab.agency)
2024-05-14 14:16:49

Working again

deleted-U06AYDQ4WVA
2024-05-14 14:17:08

You are the best, thank you!

deleted-U06AYDQ4WVA
2024-05-20 09:39:27

@Ryan good morning hope you had a great weekend

deleted-U06AYDQ4WVA
2024-05-20 09:40:03

looks like the TIP dashboard had a long weekend and doesnt want to work on monday either ahah

image.png
Ryan (ryan@themedialab.agency)
2024-05-20 09:52:22

I’ll check soon, ty

Ryan (ryan@themedialab.agency)
2024-05-20 11:03:47

It's system wide again, so we are at mercy of Google freemium product support, which is "we wait for them to fix it"

deleted-U06AYDQ4WVA
2024-05-20 11:05:54

freemium haha

deleted-U06AYDQ4WVA
2024-05-23 12:36:40

you have no idea how happy i am about this shield orders tab now seriously

Ryan (ryan@themedialab.agency)
2024-05-23 12:44:25

Glad you find it useful!

deleted-U06AYDQ4WVA
2024-10-09 14:23:19

it would be easier if you drop me the list of 83 you have

deleted-U06AYDQ4WVA
2024-10-09 14:24:15

@Ryan

deleted-U06AYDQ4WVA
2024-10-09 14:30:23

i found them

Ryan (ryan@themedialab.agency)
2024-10-09 14:35:45

How you coming, sorry. Just saw this.

deleted-U06AYDQ4WVA
2024-10-09 14:35:58

going good i think

deleted-U06AYDQ4WVA
2024-10-09 14:36:02

im only tagging the flatiron ones

Ryan (ryan@themedialab.agency)
2024-10-09 14:36:37

Great, send me that new Back Up and come on down when done

deleted-U06AYDQ4WVA
2024-10-09 14:43:23

16 more to go

Ryan (ryan@themedialab.agency)
2024-10-09 14:48:40

Egggggcelllent

deleted-U06AYDQ4WVA
2024-10-09 15:02:47

i dont know if i did it right

Ryan (ryan@themedialab.agency)
2024-10-09 15:04:21

come on down to the room

Ryan (ryan@themedialab.agency)
2024-10-09 15:09:35
September 2024.xlsx
deleted-U06AYDQ4WVA
2024-10-09 15:31:45

7 more

Ryan (ryan@themedialab.agency)
2024-10-09 15:35:39

Awesome

Ryan (ryan@themedialab.agency)
2024-10-09 16:16:38

Which of the CA Juvenile Hall Abuse are you doing first? Send me the backup for them once done, I'll get the name change goijng

deleted-U06AYDQ4WVA
2024-10-09 16:18:25

im doing the flatirons

Ryan (ryan@themedialab.agency)
2024-10-09 16:21:45

Great

Ryan (ryan@themedialab.agency)
2024-10-09 16:36:56

How you coming?

deleted-U06AYDQ4WVA
2024-10-09 16:38:09

15 more to tag

Ryan (ryan@themedialab.agency)
2024-10-09 16:38:13

🙂

deleted-U06AYDQ4WVA
2024-10-09 16:39:06

its 38 flatirons or 37 ?

Ryan (ryan@themedialab.agency)
2024-10-09 16:39:17

38

✅ deleted-U06AYDQ4WVA
Ryan (ryan@themedialab.agency)
2024-10-09 16:59:25

I got to run, how much longer to get these tagged / case type name updated and send me the new backup? 🙂

Ryan (ryan@themedialab.agency)
2024-10-09 16:59:34

I'll check back in when at hotel.

deleted-U06AYDQ4WVA
2024-10-09 17:02:11

sorry i got interuppted

deleted-U06AYDQ4WVA
2024-10-09 17:02:18

you left already

deleted-U06AYDQ4WVA
2024-10-09 17:08:39

sorry about that

Ryan (ryan@themedialab.agency)
2024-10-09 17:27:55

I’ll do this from my room. Standby. I’ll let you know when done.

👍:skin_tone_3: deleted-U06AYDQ4WVA
deleted-U06AYDQ4WVA
2024-10-09 17:57:37

Okay sounds good

Ryan (ryan@themedialab.agency)
2024-10-09 18:08:34

@deleted-U06AYDQ4WVA, quickly, which new Case Type for VSS is this? 568846

deleted-U06AYDQ4WVA
2024-10-09 18:17:38

*Thread Reply:* Flatirons

Ryan (ryan@themedialab.agency)
2024-10-09 18:09:10

ACTS only or Flatirons?

Ryan (ryan@themedialab.agency)
2024-10-09 18:25:31

@deleted-U06AYDQ4WVA, it's Flatirons,

Ryan (ryan@themedialab.agency)
2024-10-09 18:25:54

I have finished updating these 83 and 75, will ping you tomorrow when i do some more and need anything else.

deleted-U06AYDQ4WVA
2024-10-09 18:32:53

Okay happy to help have a great night

Ryan (ryan@themedialab.agency)
2024-10-09 18:50:36

Thank you for all the help! Alan need you to show him this so he knows.

👍:skin_tone_3: deleted-U06AYDQ4WVA
deleted-U06AYDQ4WVA
2024-10-14 13:08:40

Good morning You are going to be so excited we have a new post retainer case type

deleted-U06AYDQ4WVA
2024-10-14 13:08:58

And brittany does not know if it is billable or not

Ryan (ryan@themedialab.agency)
2024-10-14 13:13:57

Have Sobleski make the new name of the case type, and lets confirm it's correct. 🙂

Ryan (ryan@themedialab.agency)
2024-10-14 15:21:48

@deleted-U06AYDQ4WVA, can you tell us which LawRuler case types are for Flatirons Medical Records? Need to know so we can update prices and costs.

deleted-U06AYDQ4WVA
2024-10-14 15:43:12

CPAP - Flatirons CSP Medical Records - Dicello Levitt Firefighting Foam - Flatirons CSP Medical Records - DL Hair Relaxer - Flatirons CSP Medical Records - Dicello Levitt Paraquat - Flatirons CSP Medical Records - Dicello Levitt Tepezza - Flatirons CSP Medical Records - Dicello Levitt

☝️:skin_tone_4: Ryan