deleted-U04HFGHL4RW
2024-07-02 11:22:10

@Ryan Can you send me the link to the dashboard?

deleted-U04HFGHL4RW
2024-07-03 10:12:58

@Ryan I was looking for the original post. Not sure where it was moved to. The sex abuse is 122 and $50 commission The VGA is 144 and $70 commission that is split between the screener and the closer.

Ryan (ryan@themedialab.agency)
2024-07-03 10:40:12

*Thread Reply:* Ty, will get revenue updated.

Ryan (ryan@themedialab.agency)
2024-07-03 10:40:25

*Thread Reply:* Cam had me remove the posts, in a channel with too many peeps

deleted-U04HFGHL4RW
2024-07-12 11:11:59

@Ryan For the dial minutes. I think we are missing the transfer to PD status. That is the disposition that an intake agent puts the call in when the transfer a signed contract to QA.

Ryan (ryan@themedialab.agency)
2024-07-12 11:17:06

Have Dennis pull that by Monday through Sunday weekly, for the past June months, so I should have eight rows or so in a spreadsheet, showing me how much transferred to PD talk time minutes you have, then I’ll compare with what we put into the system.

Ryan (ryan@themedialab.agency)
2024-07-12 11:17:15

I swore he’s been giving us that, but I’m not in front of my computer for a little while

deleted-U04HFGHL4RW
2024-08-01 14:14:08

@Ryan Can you confirm the total final sign ups for the month of July 24. I am doing the assistant director bonuses now.

Ryan (ryan@themedialab.agency)
2024-08-01 14:24:14

Shield only e-Signs?

Ryan (ryan@themedialab.agency)
2024-08-01 14:24:18

@deleted-U04HFGHL4RW

Ryan (ryan@themedialab.agency)
2024-08-01 14:25:17
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deleted-U04HFGHL4RW
2024-08-01 16:24:19

Yes, thanks

Ryan (ryan@themedialab.agency)
2024-08-06 10:53:35

@deleted-U04HFGHL4RW, please have an agent call for IL Juve Hall ABuse TV for SSS. It was a lead that was accidentally routed to me by some glitch in CTM

Ryan (ryan@themedialab.agency)
2024-08-06 10:54:05

Same for this one, , both came in today

Ryan (ryan@themedialab.agency)
2024-08-06 10:54:22
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deleted-U04HFGHL4RW
2024-08-06 13:59:04

I will have some one reach out

Ryan (ryan@themedialab.agency)
2024-08-06 14:48:27

Ty Tony

deleted-U04HFGHL4RW
2024-08-12 14:08:00

@deleted-U04G7CGMBPC Here is the July talk time report for sign ups

Ryan (ryan@themedialab.agency)
2024-08-12 14:09:57

*Thread Reply:* We do this from Dennis Shaull each week, send it to Dennis and ask him to make sure it matches the reports he has sent me and Aidan. Aidan does it weekly on Mondays.

Ryan (ryan@themedialab.agency)
2024-08-12 14:10:12

*Thread Reply:* @deleted-U04HFGHL4RW

deleted-U04HFGHL4RW
2024-08-12 14:11:26

I got it from Aidan.

deleted-U04HFGHL4RW
2024-08-12 14:11:50

I just want to make sure we had the right numbers. A lot of talk time last month.

🙏:skin_tone_4: Ryan
deleted-U04HFGHL4RW
2024-08-12 14:12:55

@deleted-U04G7CGMBPC Please post the director commission in the Tip director commission channel.

deleted-U04HFGHL4RW
2024-08-16 16:22:01

@Ryan Can you see why this lead came in without a S1 tag.

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Ryan (ryan@themedialab.agency)
2024-08-16 16:24:53

Sure

Ryan (ryan@themedialab.agency)
2024-08-16 16:24:57

Standby

Ryan (ryan@themedialab.agency)
2024-08-16 16:28:30

@deleted-U04HFGHL4RW, looks like it was a non-ad-clicked lead, so someone shared the URL to another person or they have Javascript turned off or they cut the S1 off the URL. I added what it was to LR.

deleted-U04HFGHL4RW
2024-08-16 16:32:42

Thanks

deleted-U04HFGHL4RW
2024-08-20 12:49:14

@Ryan Are you going to be able to join the 10:45 call

Ryan (ryan@themedialab.agency)
2024-08-20 12:49:44

@deleted-U04HFGHL4RW, should be off soon

Ryan (ryan@themedialab.agency)
2024-09-25 13:51:45

Jaba the hutt room

Ryan (ryan@themedialab.agency)
2024-09-25 13:55:43

Cameron booted Jon and Crump team, so come to the storm trooper after all

deleted-U04HFGHL4RW
2024-09-30 11:21:35

@Ryan Can you tell me the number of e-sign finals you have for Sept. The intergration team has been changing status's so I want to make sure it is right.

Ryan (ryan@themedialab.agency)
2024-09-30 13:18:40

Yes, stay tuned

Ryan (ryan@themedialab.agency)
2024-09-30 13:21:40

Through 09-29-2024 i show 1370

deleted-U04HFGHL4RW
2024-09-30 13:32:09

thanks

Ryan (ryan@themedialab.agency)
2024-10-02 12:32:09

Hey, call you back soon. Busy with morning financials.

deleted-U04HFGHL4RW
2024-10-02 12:32:24

ok

Ryan (ryan@themedialab.agency)
2024-10-03 11:25:46

@deleted-U04HFGHL4RW, are those effective dates "all time" for those pink rows updated? Or 9/1/24 or 9/4/2024?

Ryan (ryan@themedialab.agency)
2024-10-03 11:30:44

@deleted-U04HFGHL4RW ☝️:skintone4: ❓

deleted-U04HFGHL4RW
2024-10-03 11:32:28

Starting in Sept.

Ryan (ryan@themedialab.agency)
2024-10-03 11:32:34

Ty

deleted-U04HFGHL4RW
2024-10-08 15:34:06

Malissa Phillips [3:01 PM] Hi @Tony! Here's Crump and ACTS for August:

Crump: Weekly Call Center total - $28,289.46 July Payroll (billed in August) - $48,815.98

ACTS: Monthly call center (Chowchilla and Juv)- $17,150 Call Center - 9942 [3:01 PM] Malissa Phillips

Let me know if you need September

Tony Jones [3:05 PM] For Acts in August I will need just for inbound billable services and for AUG Crump inbound billable services only. Sorry, earlier I do not think I was clear on that.

Malissa Phillips [3:05 PM] gotcha [3:06 PM] Malissa Phillips

That will be

Crump: Weekly Call Center total - $28,289.46

ACTS: $9,942 [3:06 PM] Malissa Phillips

and no worries

Malissa Phillips [3:15 PM] just in case you wind up needing it:

ACTS Sept - $11,162 Ben Crump Sept - $25714.67

deleted-U04HFGHL4RW
2024-10-24 10:59:09

@Ryan What is the count of shield legal sign ups that you have for the month currently?

Ryan (ryan@themedialab.agency)
2024-10-24 10:59:42

Through yesterday we have 1056 for October 2024

Ryan (ryan@themedialab.agency)
2024-11-06 19:50:53

@deleted-U04HFGHL4RW , forgot my bag.

Ryan (ryan@themedialab.agency)
2024-11-14 11:39:22

What is the Conyuers Agent commisison per e-sign @deleted-U04HFGHL4RW?

deleted-U04HFGHL4RW
2024-11-14 11:45:56

3 points or $30

deleted-U04HFGHL4RW
2024-11-25 11:33:13

@Ryan What are you showing as signed e-sign finals for the month?

deleted-U04HFGHL4RW
2024-12-05 10:16:22

@Ryan Can I get a looker studio link that just has access to the shield e sign commissions tab so that I can share with the supervisors.

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Ryan (ryan@themedialab.agency)
2024-12-30 11:32:09

@deleted-U04HFGHL4RW, hop on for 5 please. Have to give you a better dashboard to monitor Shield Conversion rates from Cam and Marc requests last week.

Ryan (ryan@themedialab.agency)
2024-12-30 11:33:42

@deleted-U04HFGHL4RW, you good to join?

Ryan (ryan@themedialab.agency)
2024-12-30 11:35:27

If you are not, let me know and we'll setup a 15 minute trainining session for you. Zek and me.

deleted-U04HFGHL4RW
2024-12-30 16:21:55

@Ryan Let me know when we can meet about the above

Ryan (ryan@themedialab.agency)
2024-12-30 16:22:17

Now work?

deleted-U04HFGHL4RW
2024-12-30 16:25:27

yes

Ryan (ryan@themedialab.agency)
2024-12-30 16:27:39

https://meet.google.com/onm-hewa-qxp @deleted-U04HFGHL4RW

Ryan (ryan@themedialab.agency)
2025-01-04 15:52:33

@deleted-U04HFGHL4RW how many screeners and intake agents do we have currently?

Ryan (ryan@themedialab.agency)
2025-01-06 14:58:57

Marc is on the call

deleted-U04HFGHL4RW
2025-01-27 18:06:13

@Ryan Can you resend me the link to the 2 day report we were working on today. They restarted my computer and I can not find it.

Ryan (ryan@themedialab.agency)
2025-01-27 18:57:44

Sure.

deleted-U04HFGHL4RW
2025-05-05 11:33:23

@Ryan The AFFF dual rep sheet is not working.

Ryan (ryan@themedialab.agency)
2025-05-05 12:03:10

Kk

deleted-U04HFGHL4RW
2025-05-20 10:56:18
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Ryan (ryan@themedialab.agency)
2025-05-20 11:08:41

Service issues, tell them to refresh. Google owns this service.

deleted-U04HFGHL4RW
2025-05-29 10:48:36

Did this number update correctly overnight? We had 155 sign ups yesterday.

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Ryan (ryan@themedialab.agency)
2025-05-29 11:25:36

Have Edward looking into it.

Ryan (ryan@themedialab.agency)
2025-06-11 13:02:12

Join this meeting, won't take long.

deleted-U04HFGHL4RW
2025-06-30 12:30:23

@Ryan Let me know when you are able to log Anthony back into Zapier. There might be a outage with Zapier as well.

Ryan (ryan@themedialab.agency)
2025-06-30 12:36:21

Will do

Ryan (ryan@themedialab.agency)
2025-06-30 12:39:20

@deleted-U04HFGHL4RW

He’s an Admin and was never removed, he should change his password

Image from iOS
deleted-U04HFGHL4RW
2025-06-30 12:42:43

ok, thanks. Maybe it was just down.

deleted-U04HFGHL4RW
2025-07-24 11:18:08

@Ryan We got a few replacement requests from ELG. IT look like the last name may have been transposed Can you check to see if it operating correctly?

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✅ Ryan
Ryan (ryan@themedialab.agency)
2025-07-24 11:34:53

Yeah, the Last Name and First Names were out of order, fixed it, refresh dashboard.

deleted-U04HFGHL4RW
2025-07-29 11:29:35

Can you rerun yesterday's numbers, the TIP dash seems low and does not match my number.

Ryan (ryan@themedialab.agency)
2025-07-29 11:33:03

I did and it completed at 135

Ryan (ryan@themedialab.agency)
2025-07-29 11:33:12

Refresh maybe

deleted-U04HFGHL4RW
2025-07-29 11:38:44

Ok, I reran it. It was not correct earlier.

Ryan (ryan@themedialab.agency)
2025-07-29 11:56:39

Good deal

deleted-U04HFGHL4RW
2025-08-13 11:39:39

@Ryan We have agents starting in the Phoenix office today. We are going to give them Phoenix id's. Is there anything else we need to do to track them separately.

Ryan (ryan@themedialab.agency)
2025-08-13 11:44:12

As long as their User Name is an ID that you know is PHX then you'll be fine.

deleted-U04HFGHL4RW
2025-08-26 11:10:50

It seem the looked studio monthly count did not update overnight The number it is showing now is less than yesterday

Ryan (ryan@themedialab.agency)
2025-08-26 11:20:39

I'm fixing now, Edward is not in.

deleted-U04HFGHL4RW
2025-08-27 10:49:56

@Ryan Call me when you have a moment.