Malissa (malissa@shield-legal.com)
2024-11-12 16:21:14

Hello @deleted-U06F9N9PB2A and @deleted-U05EFH3S2TA. Elan at Oakwood is asking if we're done obtaining fact sheets and if there are some that we aren't able to obtain. How are we doing with LA County Foster Abuse - Oakwood?

deleted-U06F9N9PB2A
2024-11-12 16:22:31

Hi we are currently still pushing. Do they have a deadline they anticipate? That could help us with command language to the stragglers

Malissa (malissa@shield-legal.com)
2024-11-12 16:22:55

I believe the deadline is 11/14 but i'll double check

deleted-U06F9N9PB2A
2024-11-12 16:23:08

One was completed yesterday and one today. But a new client was signed yesterday.

deleted-U06F9N9PB2A
2024-11-12 16:23:36

Yes let me know and we’ll do another push to try to get any in betweeners

👍 Malissa
Malissa (malissa@shield-legal.com)
2024-11-12 16:24:29

i appreciate it!

deleted-U05EFH3S2TA
2024-11-12 16:34:33

Brittany is sending all new PFS to Oakwood today on her usual Tuesday cadence

👍 Malissa
👍:skin_tone_2: deleted-U06F9N9PB2A
Malissa (malissa@shield-legal.com)
2024-11-12 16:34:48

awesome. Thank you!

deleted-U06F9N9PB2A
2024-11-13 13:59:08

hi malissa, any update?

Malissa (malissa@shield-legal.com)
2024-11-13 14:01:05

I’m sorry I thought I replied! He wants to get everything asap. he said he wants as many as he can get and that the deadline for them is a moving target. So the faster the better

deleted-U06F9N9PB2A
2024-11-13 14:03:36

lol of course. ok thank u

Malissa (malissa@shield-legal.com)
2024-12-03 11:13:12

buenos dias @deleted-U05EFH3S2TA and @deleted-U06F9N9PB2A. When I was working on pricing with Ryan a few days ago, he wanted me to remind you that we need to make sure the VSS reports for billing are done before the 10th as the 10th is the closing date for each month. 🙂

deleted-U06F9N9PB2A
2024-12-03 11:16:10

No problem, well get it over to you shortly.

deleted-U05EFH3S2TA
2024-12-03 11:21:50

@Malissa I will have it done today. There were numerous Case Type name changes which has complicated this process

Malissa (malissa@shield-legal.com)
2024-12-03 11:22:20

Yeah... no worries at all! As long as it's before the 10th we're good. 🙂

Malissa (malissa@shield-legal.com)
2024-12-03 11:22:38

thank you!

Malissa (malissa@shield-legal.com)
2025-01-06 12:56:29

hello @deleted-U05EFH3S2TA and @deleted-U06F9N9PB2A! Can you guys double check the tier info for Meadow VGA? I'm getting 32 Tier 1, 71 Tier 2, and 72 tier 3 with the info in LawRuler.

deleted-U06F9N9PB2A
2025-01-06 13:25:35

that is correct

Malissa (malissa@shield-legal.com)
2025-01-06 13:29:22

thank you!

Malissa (malissa@shield-legal.com)
2025-01-06 13:29:25

you rock

Malissa (malissa@shield-legal.com)
2025-01-15 15:33:21

hello! I'm going to need a little help. I'm looking for BG VSS backups for January and February. I've got everything else. Can either of you help me find that info?

deleted-U05EFH3S2TA
2025-01-15 15:54:06

Unfortunately at that time TIP did not house any information in Law Ruler. The VSS used BG's Filevine CRM exclusively to conduct and complete interviews. Have you asked Odle for a report?

Malissa (malissa@shield-legal.com)
2025-01-15 15:54:46

He's the one asking me lol. He might not realize that. I'll send him what i have and let him know that January and February would be on their end

Malissa (malissa@shield-legal.com)
2025-01-15 15:54:49

Thanks!

deleted-U06F9N9PB2A
2025-01-15 16:01:55

everything would be on their end until 4/1 when law ruler was mandated

deleted-U06F9N9PB2A
2025-01-15 16:02:19

i have some lists of completions for myself and another past employee but it would not be thorough

deleted-U06F9N9PB2A
2025-02-18 15:35:36

is there any foundation for credit via services rendered for when the firm circles back and wants us to do additional interviewing/docs for completed clients (billed already)??

deleted-U06F9N9PB2A
2025-02-18 15:36:35

As states get farther along on their litigations it wouldn't be a horrible idea to have this transparency w. partners or a set established internal gauge

Malissa (malissa@shield-legal.com)
2025-02-18 15:39:39

That might be something to bring up to Cam. I think it would make sense because it would be like... a third lead Id or something. It's separate work.

deleted-U06F9N9PB2A
2025-02-18 15:42:00

We are doing a lot of work for free. I think for the companies benefit it wouldn't be awful to have a sliding scale fee for these essential double completions. ill let you guys handle the details but just a thought :)

Malissa (malissa@shield-legal.com)
2025-02-18 15:51:44

i don't like free work lol.

deleted-U06F9N9PB2A
2025-02-18 15:52:02

from your mouth to God's ears.

Malissa (malissa@shield-legal.com)
2025-02-18 15:52:50

lol. Send me a list of what all we do for free. I can go over it with Cam and see what i can do. 🙂

Malissa (malissa@shield-legal.com)
2025-02-18 15:53:08

It might take some time to implement but we can start to address it

deleted-U06F9N9PB2A
2025-02-18 15:54:00

absolutely. i understand it is a process. i will jot down some bulletpoints and it's good to atleast have it reflected when considering fee's etc for new partnerships etc

❤️ Malissa
Malissa (malissa@shield-legal.com)
2025-02-27 13:09:20

HEEEELLLLLLLLLLLLLLLLLPPPPPPPPPPPPPPPPP

Malissa (malissa@shield-legal.com)
2025-02-27 13:09:25

@deleted-U05EFH3S2TA @deleted-U06F9N9PB2A

Malissa (malissa@shield-legal.com)
2025-02-27 13:09:53

I have a report running for VGA 2 AWKO. Cam has asked that we do a quick tiering of the cases.

Malissa (malissa@shield-legal.com)
2025-02-27 13:09:59

Can either of you help me with that?

Malissa (malissa@shield-legal.com)
2025-02-27 13:12:14

he needs it ASAP. 🫠

Malissa (malissa@shield-legal.com)
2025-02-27 13:21:00

I added a tier column (B)

deleted-U05EFH3S2TA
2025-02-27 13:24:43

In a meeting with Nations

👍 Malissa
Malissa (malissa@shield-legal.com)
2025-02-27 13:25:53

I've got Alex's list from yesterday. Let's see what i can do lol

deleted-U06F9N9PB2A
2025-02-27 13:37:17

yes pls resend file

deleted-U06F9N9PB2A
2025-02-27 13:37:35

nvm i can open

deleted-U06F9N9PB2A
2025-02-27 13:37:52

est preffered window of submission? it helps me prioritize my tasks

Malissa (malissa@shield-legal.com)
2025-02-27 13:38:19

He thought i could run it and send it. so.... asap

deleted-U06F9N9PB2A
2025-02-27 13:39:05

ok i will prioritize this.... can you pls send a visibility email on the thread you sent meadow of the intake for jdc and cc me and sobo in it

deleted-U06F9N9PB2A
2025-02-27 14:48:55
deleted-U06F9N9PB2A
2025-02-27 14:49:09

I had to mess w. formating to do this w. speed.

deleted-U06F9N9PB2A
2025-02-27 14:49:28

i bolded the ones that i find very flagging. happy to answer reasoning behind my choices. thx

Malissa (malissa@shield-legal.com)
2025-02-27 14:49:28

Thank you! You’re the best. No worries.

deleted-U06F9N9PB2A
2025-05-20 16:19:10

doc = thoughts/suggestions/critiques CSV = their file with edits/modifications to improve and standardized

Malissa (malissa@shield-legal.com)
2025-05-20 19:31:07

Thanks @deleted-U06F9N9PB2A I finally got a chance to send those comments to cam

Malissa (malissa@shield-legal.com)
2025-05-20 19:31:36

They’re important and we might wind up having a meeting with the firm so we can get it all squared away

deleted-U06F9N9PB2A
2025-05-20 21:08:17

cool - glad to help =]

deleted-U05EFH3S2TA
2025-08-14 15:55:19

Are we doing Secondary Interviews for this case?

CARLOS TUCKER (https://tortintakepros.slack.com/team/U097YM20WKZ)
Malissa (malissa@shield-legal.com)
2025-08-14 15:58:30

Yes @deleted-U05EFH3S2TA. I tagged you in a reply to the call center channel post but i know how easy those are to miss. i miss them/lose them all the time.

Malissa (malissa@shield-legal.com)
2025-08-22 19:10:20

hi @deleted-U05EFH3S2TA and @deleted-U06F9N9PB2A This is from Cam regarding the PA intakes that need QA: I need Alan and post acquisition team to work through PA leads fast, so we have QA signed and declines dialed in

Malissa (malissa@shield-legal.com)
2025-08-22 19:10:36

hi @deleted-U05EFH3S2TA and @deleted-U06F9N9PB2A This is from Cam regarding the PA intakes that need QA: I need Alan and post acquisition team to work through PA leads fast, so we have QA signed and declines dialed in

deleted-U05EFH3S2TA
2025-08-22 19:11:21

Pa DL or PA BG?

Malissa (malissa@shield-legal.com)
2025-08-22 19:11:39

my bad - PA DL

deleted-U06F9N9PB2A
2025-08-22 20:24:15

I guess im confused, what is the action needed? push the new signed files? how does that help the qa signed and declined? sorry is this like a credit/match request thing?

Malissa (malissa@shield-legal.com)
2025-08-22 20:26:41

He’s wanting to go through the PA DL/FI intakes and QA them (the most recent ones). Sign & decline what needs to be signed and declined. Flatirons is asking for an update on how many we will decline

Malissa (malissa@shield-legal.com)
2025-08-22 20:26:53

I think that’s what cam is saying

deleted-U06F9N9PB2A
2025-08-22 20:34:59

ok is the request tier 1-3 priority......

Malissa (malissa@shield-legal.com)
2025-08-22 20:35:55

Which one is the fastest? 😅

Malissa (malissa@shield-legal.com)
2025-08-22 20:36:20

It’s the last 30-40 he wanted checked btw

deleted-U06F9N9PB2A
2025-08-22 20:37:54

Alan u may have more clarity on the intent / action step for this......I guess im confused what we do to qa them... would that not be processing?

Malissa (malissa@shield-legal.com)
2025-08-22 20:38:07

Btw I am exhausted and brain fried

deleted-U06F9N9PB2A
2025-08-22 20:38:59

no no ur fine..... I just am trying to organize things in my head and don't want to waste time/or misjudge the action eating up time lol

deleted-U05EFH3S2TA
2025-08-22 20:41:00

I agree that sounds like a PD project. Can we confirm details of what the ask is?

Malissa (malissa@shield-legal.com)
2025-08-22 20:42:11

Might be good to bug Cam on that Alan. I know he wants the most recent intakes gone through quickly and QA’d. Anyone that shouldn’t have signed be removed. That sort of thing.

Malissa (malissa@shield-legal.com)
2025-08-22 20:43:22

I can bug him if you want me to. Might be a bit later but I’m happy to see if I can get more info

deleted-U06F9N9PB2A
2025-08-22 21:12:21

No that seems pretty clear.... that would go to Luis's team... We don't comb anything in processing and would likely make errors. Can you please relay the ask to him

👍 Malissa