Malissa (malissa@shield-legal.com)
2025-02-20 18:47:14

@Nicholas McFadden I know Brittany is out sick today but Olivia responded to my begging for help with ML VGA so i've looped her in here if needed.

Malissa (malissa@shield-legal.com)
2025-02-20 18:48:05

@deleted-U07SBM5MB32 the firm has to have this report by 8am tomorrow morning, so ideally we'll want to have it done by like 7:30am.

🫡 deleted-U07SBM5MB32, Dustin Surwill
Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-20 18:48:09

I called Dustin to help

Dustin Surwill (dsurwill@shield-legal.com)
2025-02-20 18:48:30

@Dustin Surwill has joined the conversation

Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-20 18:48:39

Pulling the intake info is an easy report out of law ruler

Malissa (malissa@shield-legal.com)
2025-02-20 18:48:40

yay Dustin

Malissa (malissa@shield-legal.com)
2025-02-20 18:49:02

yeah i don't want to break lawruler so i'm not touching it. to be honest. it would break my laptop lol

Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-20 18:49:05

But Dustin will help match the secondary to intake info

👏 Malissa
Malissa (malissa@shield-legal.com)
2025-02-20 18:50:57

let me know if anyone has any questions.

👍 Dustin Surwill
Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-20 18:52:16

Só @deleted-U07SBM5MB32 please work with Dustin grab the intake and filter down to the info they requested. Dustin will pull match those lead ids to the contact id and then please pull all secondary leads and he can join/match them together

deleted-U07SBM5MB32
2025-02-20 18:52:39

Got it!

Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-20 18:53:32

Dustin is still at the office if you need help or clarification

deleted-U07SBM5MB32
2025-02-20 18:54:31

He came by and told me to pull the report and he'd match everything. Going to send him the reports now

👍 Dustin Surwill
❤️ Malissa
Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-20 18:55:44

Thanks @Dustin Surwill

deleted-U07SBM5MB32
2025-02-20 18:57:39

Sent and he's working on it

👍 Nicholas McFadden
Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-20 19:06:27

Thank you @deleted-U07SBM5MB32

deleted-U07SBM5MB32
2025-02-20 19:06:35

No problem!

Malissa (malissa@shield-legal.com)
2025-02-20 19:08:25

Yes thank you @deleted-U07SBM5MB32 and thank you @Dustin Surwill !

❤️ deleted-U07SBM5MB32
deleted-U07SBM5MB32
2025-02-20 19:29:14

Going to head out to catch this bus, will keep checking slack in case anyone needs anything for me!

👍 Nicholas McFadden, Dustin Surwill
Malissa (malissa@shield-legal.com)
2025-02-20 19:31:03

*Thread Reply:* Thank you @deleted-U07SBM5MB32 !

❤️ deleted-U07SBM5MB32
Dustin Surwill (dsurwill@shield-legal.com)
2025-02-20 19:45:37

Just a note: I have not found any secondary question that asks for gamertag and even looking through some of the answers cannot find a question where they collect that information during the secondary.

Malissa (malissa@shield-legal.com)
2025-02-20 19:46:06

Anything in notes @Dustin Surwill ?

Malissa (malissa@shield-legal.com)
2025-02-20 19:50:41

Forgive my migraine brain but is there anything where a name is mentioned without much of a call out? Like “callmebobo on Xbox where…”

Dustin Surwill (dsurwill@shield-legal.com)
2025-02-20 19:51:19

Not in ~250 lead notes or ~250 answers of additional comments.

Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-20 19:52:13

Hey I reached out to Alex

Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-20 19:52:29

She says she has all the gamer tags compiled somewhere

Malissa (malissa@shield-legal.com)
2025-02-20 19:52:30

Cool I was just about to

Malissa (malissa@shield-legal.com)
2025-02-20 19:53:27

Should I add her to this chat @Nicholas McFadden ?

Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-20 19:53:35

Yes please

Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-20 19:53:43

She was gonna forward

deleted-U06F9N9PB2A
2025-02-20 19:54:41

@deleted-U06F9N9PB2A has joined the conversation

Malissa (malissa@shield-legal.com)
2025-02-20 19:56:00

Hey @deleted-U06F9N9PB2A! Nick says you got gamer tags

Dustin Surwill (dsurwill@shield-legal.com)
2025-02-20 19:56:43

This is what I currently have. The parent names are split into father / mother / guardian because of the intake

VGA Names and Gamertags.xlsx
Dustin Surwill (dsurwill@shield-legal.com)
2025-02-20 20:10:14

*Thread Reply:* @deleted-U06F9N9PB2A here

deleted-U06F9N9PB2A
2025-02-20 20:12:59

*Thread Reply:* Ok just so i am understanding correctly this is all current clients up to date with the gamer tags from the intakes? and we are missing around 854 that were blanks and then 735 where the signer did not know?

Dustin Surwill (dsurwill@shield-legal.com)
2025-02-20 20:21:38

*Thread Reply:* Yes, the report I built this from was generated at 5:20 PM today. There may be more where the signer does not know (I searched for "does" but it looks like some answers are more like "signer is unsure" (232) or "signer will provide it at a later date" (~116 but overlaps with other filters) or "pnc uses various gamer tags" (2))

Dustin Surwill (dsurwill@shield-legal.com)
2025-02-20 20:22:15

*Thread Reply:* so its more like 735+ where the answer is not blank but not a gamertag

deleted-U06F9N9PB2A
2025-02-20 20:26:08

*Thread Reply:* got it, ok i sent the email. thanks for ur help!

Malissa (malissa@shield-legal.com)
2025-02-20 19:58:30

Just so we all have it handy, this is what the firm needs for sure:

“First name - parent Last name - parent First name - minor Last name - minor Date of birth (if you have it) Shield Lead ID Email address All gamer tags

Please note, there are gamer tag fields in the initial intake questionnaire and the secondary interviews I need all gamer tags that have been identified.”

Dustin Surwill (dsurwill@shield-legal.com)
2025-02-20 19:59:01

I have collected all of that besides any gamer tags from the secondary

:60fpsparrot: Malissa
deleted-U06F9N9PB2A
2025-02-20 19:59:57

gamer tags were not collected in secondary. gamer tags would be on billing records parents sent in but that is a component that is organized via SA not on LR side.

Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-20 20:03:26

Have to hop into a meeting. @Dustin Surwill please merge in anything you can. Then if you’re comfortable @deleted-U06F9N9PB2A either you or I can mention that to everyone on the chain for any additional questions and send the document. See what they say

Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-20 20:04:12

Also, @Dustin Surwill can you get a count of how many we are missing a gamer tag for

deleted-U06F9N9PB2A
2025-02-20 20:04:32

yeah i can definitely do that.

🙏 Nicholas McFadden
Malissa (malissa@shield-legal.com)
2025-02-20 20:05:51

You guys rock.

deleted-U06F9N9PB2A
2025-02-20 20:06:26

ps @deleted-U04GZ79CPNG one of the first few meetings we had for VGA I distinctly remember saying we should concentrate on gamer tags + billing records because the unauthorized purchases is indicative of future escalated behavior...... BuT no BiGgiE LOL

🤣 Nicholas McFadden
Dustin Surwill (dsurwill@shield-legal.com)
2025-02-20 20:07:28

Looks like the report from Alex is just the gamertag question from the intake which is already in the file I sent. We are missing 854 and the signer does not know about 735, which means we are missing 1589 / 3792

deleted-U06F9N9PB2A
2025-02-20 20:08:04

Big oof.

deleted-U06F9N9PB2A
2025-02-20 20:09:56

Compile whatever you have in the bare bones format they want it in and ill include the reasoning

Malissa (malissa@shield-legal.com)
2025-02-20 20:28:11

Thank you all @here for your help!

Nicholas McFadden (nickmcfadden@shield-legal.com)
2025-02-20 20:47:23

Thank you all

deleted-U06F9N9PB2A
2025-02-20 21:00:21

Dream team

deleted-U07SBM5MB32
2025-02-20 21:21:59

Thank you everyone!

Malissa (malissa@shield-legal.com)
2025-02-21 11:03:24

@here i checked in with Jon this morning and he said we got them what they needed. Great job everyone!

🎆 Dustin Surwill
deleted-U07SBM5MB32
2025-02-21 11:04:14

Awesome, thanks for the update!

deleted-U06F9N9PB2A
2025-02-21 11:34:42

good call on the check in Malissa! tbh -- HUGE growth between depts and companies to effectively and efficiently quash urgent fires for the good of the campaign regardless of scope 💕🙌:skintone2:

❤️ Malissa
👍 Nicholas McFadden
Malissa (malissa@shield-legal.com)
2025-02-21 11:41:21

Sometimes paranoia is good too lol

deleted-U06F9N9PB2A
2025-02-21 17:52:22

@Dustin Surwill can we verify the checks rahul says were implemented were done on our end?

Dustin Surwill (dsurwill@shield-legal.com)
2025-02-21 17:57:22

*Thread Reply:* Not without sending a purposely broken test

deleted-U06F9N9PB2A
2025-02-22 00:54:43

*Thread Reply:* Please send a purposefully broken test lead. Becker agrees the added check is beneficial @here