deleted-U072B7ZV4SH
2024-07-26 18:13:59

TIP Dashboard and Shield side are off by 2. These two are the ones the showed up: 1) 556995 Signed e-Sign RE-TRIGGERED CA Juvenile Hall Abuse - Miller - Goldenfarb - Shield Legal & 2) 564252 Signed e-Sign FINAL Video Gaming Addiction - Ghozland - Burg Simpson - Shield Legal

Ryan (ryan@themedialab.agency)
2024-07-26 18:15:13

@Luke Fontaine and @deleted-U04GZ79CPNG , same two?

deleted-U04GZ79CPNG
2024-07-26 18:16:23

@deleted-U04GZ79CPNG has joined the conversation

deleted-U04GZ79CPNG
2024-07-26 18:17:02

@Ryan These are two different leads today

Ryan (ryan@themedialab.agency)
2024-07-26 18:25:19

What’s the issue with them versus the dashboard?

deleted-U072B7ZV4SH
2024-07-26 18:25:55

They are test leads and need to be removed.

deleted-U072B7ZV4SH
2024-07-26 18:26:04

And should not be billed to the firm, please.

Ryan (ryan@themedialab.agency)
2024-07-26 18:27:12

is Aidan Celeste around, he knows how to remove them from the tip Dash if they’re tests

deleted-U04GZ79CPNG
2024-07-26 18:28:12

Aidan works early and is out for the day in the early afternoon. He will be back in on Monday ~6am

Ryan (ryan@themedialab.agency)
2024-07-26 18:28:12

And can we teach people to stop leaving test leads in sign sign, we’ll figure out a way to prevent this in the new system

deleted-U04GZ79CPNG
2024-07-26 18:28:41

These test leads were from the API team

Ryan (ryan@themedialab.agency)
2024-07-26 18:29:05

Send me the lead IDs, I’ll get to it in a couple hours, I’m not available right now

deleted-U04GZ79CPNG
2024-07-26 18:29:33

No worries, the lead IDs are in Martin's original message

Ryan (ryan@themedialab.agency)
2024-07-27 10:35:42

I removed those 2 errant ones, and 3 more came over.

deleted-U072B7ZV4SH
2024-07-29 18:16:18

@Ryan @Luke Fontaine Hello, there are two test cases that need to be removed from the TIP Dashboard. The cases are as follows: 1) 556941 Signed e-Sign RE-TRIGGERED CA Juvenile Hall Abuse - Miller - Mattar - Shield Legal & 2) 556970 Signed e-Sign RE-TRIGGERED CA Juvenile Hall Abuse - Miller - Van - Shield Legal. Thank you.

☝️:skin_tone_4: Ryan
✅ Luke Fontaine
Ryan (ryan@themedialab.agency)
2024-07-29 18:17:11

@Luke Fontaine , can you ensure those are removed and reconciled out?

deleted-U072B7ZV4SH
2024-07-30 18:02:51

@Ryan @Luke Fontaine Hello, there is a test case that needs to be removed from the Tip Dashboard, please. The case is as follows: Mark Maniora 510136 Signed e-Sign RE-TRIGGERED Paraquat - AWD - Wagstaff - Shield Legal. Thank you.